5.2 TROUBLESHOOTING FLOWCHART (cont'd)
5.2.6 Cutter Problem (optional)
Category
Symptoms
Cutter
(optional)
CG4 Series Service Manual
Cutter does
not move
Media is
not cut
Causes
NO
Is cutter mode
correctly set?
YES
NO
FEED/LINE button
Is cutter
blade position
blade to its home
OK?
YES
NO
Is cutter
blade clean?
YES
NO
Is cutter
blade clean?
YES
Section 5: Troubleshooting
Remedy
Set to Cutter
Mode
Refer to 4.16
Printer Configura-
tions Setting
Press the
to move cutter
position
Clean the
cutter blade
Clean the
cutter blade
Maintenance
Replace Cutter
Kit
Refer to 7.13
Cutter
Kit/Board/Unit
Replacement
Replace Cutter
Kit
Refer to 7.13
Cutter
Kit/Board/Unit
Replacement
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