Table 6-1. Troubleshooting Guide––continued
Symptom
Characters are missing one or
dots.
Printer prints garbled text and
paper moves erratically.
Single sheets do not feed properly.
Probable Cause/Corrective Action
Push forms thickness
indicator toward back of printer.
Printhead is damaged or worn.
Replace printhead.
Wrong printer emulation sel-
ected. Make sure computer
and printer are set for same
printer emulation.
Paper is not loaded properly.
Refer to Loading Paper section
for detailed procedure.
Wrong paper path selected.
Make sure top paper path is
selected.
Solving Problems 6-15
User's Guide