AMT Datasouth Fastmark M5 Plus Series User Manual
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AMT Datasouth Fastmark M5 Plus Series User Manual

Thermal transfer barcode printer
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Fastmark M5 Plus Series
Thermal Transfer Barcode Printer
User's Guide
Document #120522 Rev-A
i

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Summary of Contents for AMT Datasouth Fastmark M5 Plus Series

  • Page 1 Fastmark M5 Plus Series Thermal Transfer Barcode Printer User’s Guide Document #120522 Rev-A...

  • Page 2: Table Of Contents

    Contents ....................OMPLIANCES 1. Introduction..................1 2. Getting Started ..................1 2.1 Unpacking and Inspection............1 2.2 Equipment Checklist..............1 2.3 Printer Parts...................3 3. Setup....................4 3.1 Instructions to Top Cover Operation...........4 3.2 Setting Up the Printer ..............6 3.3 Loading the Ribbon...............6 3.4 Loading Media Stock ..............8 3.5 External Media Roll Mount Installation (Option).......10 3.6 Peel-off Module Installation (Option).........12 3.6.1 Loading Labels into Peel-off Module ........15...

  • Page 3: Compliances

    Information in this manual is subject to change without notice and does not represent a commitment on the part of AMT Datasouth Corporation. No part of this manual may be reproduced or transmitted in any form by any means, for any purpose other than the purchaser’s personal use, without the expressed written...

  • Page 4: Introduction

    1. Introduction Thank you for purchasing the AMT Datasouth M5 PLUS series Thermal Transfer and Direct Thermal Bar Code Printers. Although the printer takes only a small amount of space, it delivers reliable, superior performance. This printer provides both thermal transfer and direct thermal printing at user selectable speeds of: 2.0, 3.0, 4.0 or 5.0 inches per second (ips), for 203dots per...
  • Page 5 Optional Configurations Peel off module assembly. Guillotine cutter Full cut: Paper thickness: 0.06~ 0.19mm, 500,000 cuts Partial cut: Paper thickness: 0.06~0.12mm, 500,000 cuts Paper thickness: 0.19mm 200,000 cuts Main board integrated with internal Ethernet Internal Ethernet print server module Accessories KP-200 KU-007 plus External Ethernet print server...

  • Page 6: Printer Parts

    2.3 Printer Parts Clear Window Ribbon Access Cover LED Indicator Feed Button Printer Top Cover Top Cover Open Lever Fig. 1 Top front view 1. USB Interface 2. Centronics Interface 3. RS-232C DB-9 Interface 4. Power Jack 5. Power Switch 6.

  • Page 7: Setup

    3. Setup 3.1 Instructions to Top Cover Operation Please take care when opening or closing the printer’s top cover by carefully following these instructions. To Open: 1. When facing the front of the printer pull the cover release levers on both sides of printer towards you.
  • Page 8 Note: DO NOT place your hands or fingers between the top and lower cover while closing! Top cover is fully open and ready to close Use both hands to close the top cover 5. Do not force the cover! If you are not sure if the top cover is fixed at the stop position, please do not force the cover to close.

  • Page 9: Setting Up The Printer

    3.2 Setting Up the Printer 1. Place the printer on a flat, secure surface. 2. Make sure the power switch is off. 3. Connect the printer to the computer with the Centronics or USB cable. 4. Plug the power cord into the power supply connector at the rear of the printer, and then plug the power cord into a properly grounded receptacle.
  • Page 10 Make sure the printer top cover is engaged properly at both sides prior to powering up the printer. Please follow the steps below to install the ribbon into printer. 1. Push down on the ribbon access window to unlatch and open the cover. 2.

  • Page 11: Loading Media Stock

    Ribbon supply spindle Ribbon Leader Rear Hub Ribbon Rewind Spindle with Paper Core Fig. 5 Ribbon installation (II) 3.4 Loading Media Stock 1. Insert spindle into a media roll (If your media core is 1 inch, remove the 1.5 inch core adapter from the fixing tab).
  • Page 12 2. Open the printer’s top cover by releasing the green levers located on each side of the printer and lifting the top cover. A top cover support at the rear of the printer will hold the cover open. Lower Cover Fig.

  • Page 13: External Media Roll Mount Installation (Option)

    Printer Top Cover Top Cover Support Paper Roll Mount Teflon Bar Media Guide Top Cover Open Lever Fig. 8 Media installation (II) 3.5 External Media Roll Mount Installation (Option) 1. Attach an external media roll mount on the bottom of the printer. Fig.
  • Page 14 External Paper Roll Mount External Media Feed Opening Fig. 10 External roll mount media installation (I) 5. Continue feeding the media through the internal printer guides and place it on top of the platen. 6. Adjust the media guides to fit the appropriate width. 7.

  • Page 15: Peel-Off Module Installation (Option)

    3.6 Peel-off Module Installation (Option) 1. Open the top cover and remove the front panel from the printer. Front Panel Fig. 12 Remove the front panel 2. Lift and hold the top cover while pushing down and sliding the cover support arm backwards to release.
  • Page 16 4. Turn over the printer. Remove two screws located near the top cover hinge, and remove one screw at memory card cover. 5. Separate the top, inner, and the lower cover. 6. Thread the sensor cable through the bezel. Connect the peel-off panel cable to the 5-pin socket on printer PCB.
  • Page 17 7. Insert the peel-off assembly tabs into the lower inner cover hinge holes until they snap into place. Lower Inner Cover Roller Lower Cover Inner Hinge Holes Peel Off Assembly Tab Fig. 16 Peel-off panel installation (I) 8. Reassemble parts in reverse procedures after installing the module. Peel-off panel Roller Fig.

  • Page 18: Loading Labels Into Peel-Off Module

    3.6.1 Loading Labels into Peel-off Module Note: Both thermal paper and plain paper labels apply for peel-off function, neither PVC nor vinyl work with peel-off function. 1. Insert a 1” label spindle into a label roll. 2. Open the printer top cover by pulling the top cover open levers. The top cover support will hold the printer top cover.
  • Page 19 5. Feed the label, printing side facing up, through the paper guides and place it on top of the platen. 6. Thread the label through the liner opening, which is beneath the roller and tear off one piece of the label. 7.

  • Page 20: Cutter Module Installation (Option)

    3.7 Cutter Module Installation (Option) 1. Pull the top cover open levers to open the top cover. 2. Remove the front panel from the lower cover. Lower Cover Fig. 22 Pull the lever to open the cover 3. Lift and hold the top cover while pushing down and sliding the cover support arm backwards to release.
  • Page 21 5. Turn over the printer. Remove two screws located near the top cover hinge. 6. Remove the screw from the memory card cover, and left the cover off. Plug in the cutter driver IC at U14 (M5) / U30 (M5 PLUS) socket on the main board. 7.

  • Page 22: Loading Media In Cutter Mode

    9. Assemble the lower inner cover back onto the lower cover. 10. Install the cutter into the slots of the printer inner cover. Cutter Slot Fig. 26 Cutter module installation 11. Use a screwdriver to secure enclosure cover screws (9-places). 12.
  • Page 23 Top Cover Top Cover Support Arm Paper Guide Platen Cutter Fig. 27 Media installation in cutter mode 7. Close the top cover by lifting upward to the maximum open position, then close slowly. Fig. 28 Complete media installation in cutter mode Document #120522 Rev-A...

  • Page 24: Diagnostic Tool

    3.8 Diagnostic Tool The Diagnostic Utility is a toolbox that allows users to explore the printer's settings and status; change printer settings; download graphics, fonts, and firmware; create printer bitmap fonts; and to send additional commands to the printer. Using this convenient tool, you can explore the printer status and settings and troubleshoot the printer.

  • Page 25: Printer Function (Calibrate, Ethernet, Rtc Setup

    3.8.2 Printer Function (Calibrate, Ethernet, RTC setup…) 1. Select the PC interface connected with bar code printer. 2. Click the “Function” button to setting. 3. The detail functions in the Printer Function Group are listed as below. Function Description Initialize the printer and restore the settings Factory Default to factory default.

  • Page 26: Install Memory Card

    3.9 Install Memory Card Turn the printer upside down. Remove the screw that fixes the memory card cover. Screw Memory Card Cover Plug in the memory card on main board. M5 Model (Option) M5 PLUS Model (SD Card) Close the memory card cover. * Recommended SD card specification.

  • Page 27: Power On Utilities

    4. Power on Utilities There are six power-on utilities to set up and test printer hardware. These utilities are activated by pressing FEED button and by turning on the printer power simultaneously. The utilities are listed as below: Ribbon sensor calibration and Gap or black mark sensor calibration Gap/black mark sensor calibration, Self-test and dump mode Printer initialization Set black mark sensor as media sensor and calibrate the black mark sensor...

  • Page 28: Gap/Black Mark Calibration, Self-Test And Dump Mode

    4.2 Gap/Black Mark Calibration, Self-test and Dump Mode While calibrate the gap/black mark sensor, printer will measure the label length, print the internal configuration (self-test) on label and then enter the dump mode. To calibrate gap or black mark sensor, depends on the sensor setting in the last print job.
  • Page 29 Self-test Printer will print the printer configuration after gap/black mark sensor calibration. Self-test printout can be used to check if there is any dot damage on the heater element, printer configurations and available memory space. Self-test printout Print head check pattern Model name and F/W version Printed mileage (meter) Firmware checksum...
  • Page 30 Dump mode The printer will enter dump mode after printing the printer configuration. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters.

  • Page 31: Printer Initialization

    4.3 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults. The only one exception is ribbon sensitivity, which will note be restored to default. Printer initialization is activated by the following procedures. 1. Turn off the power switch. 2.

  • Page 32: Black Mark Sensor Setting And Calibration

    4.4 Black Mark Sensor Setting and Calibration Please follow the steps as below. 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED turns after 5 green blinks. (Any green/amber green/amber will do during the 5 blinks).

  • Page 33: Maintenance

    3. Release the FEED button when LED becomes solid green. The LED color will be changed in the following: Amber red (5 blinks) amber (5 blinks) green (5 blinks) green/amber (5 blinks) red/amber (5 blinks) solid green 4. Printer will be interrupted to run the PAL application program. 5.

  • Page 34: Troubleshooting

    ethanol and a cotton swab, or lint-free cloth. Use the lint-free cloth with 100% As needed Tear Bar/Peel ethanol to wipe it. Compressed air or vacuum Monthly Sensor Wipe it with water-dampened cloth As needed Exterior Brush or vacuum As needed Interior Note: Do not touch print head by hand.

  • Page 35: Print Quality

    and from the power supply to the printer power jack if they are connected securely. Solid Green The printer is ready * No action necessary. to use Green with Pause The printer is * Press the FEED button to resume for blinking paused printing.
  • Page 36 The Ethernet IP, subnet mask, Configure the IP, subnet mask gateway is not configured and gateway. properly. Label or ribbon loaded not Follow the instructions in loading No print on the correctly. the media or loading the ribbon. label Ribbon run out. Loading the ribbon.

  • Page 37: Led And Button Operation

    7. LED and Button Operation 7.1 LED LED Color Description This illuminates that the power is on and the device is Green/ Solid ready to use. Green/ Flash This illuminates that the system is downloading data from PC to memory and the printer is paused. This illuminates that the system is clearing data from Amber printer.
  • Page 38 1. Turn off the power switch. Ribbon Sensor and 2. Hold on the button then turn on the power switch. Gap/Black Mark 3 Release the button when LED becomes and blinking. Sensor Calibration (Any red will do during the 5 blinks). It will calibrate the ribbon sensor and gap/black mark sensor sensitivity.
  • Page 39 1. Turn off the power switch. Printer 2. Hold on the button then turn on the power switch. Initialization 3. Release the button when LED turns after 5 amber green blinks. (Any green will do during the 5 blinks). The LED color will be changed as following: Amber red (5 blinks) amber (5 blinks)
  • Page 40 1. Turn off printer power. Skip AUTO.BAS 2. Press the FEED button and then turn on power. 3. Release the FEED button when LED becomes solid green. The LED color will be changed as following: Amber red (5 blinks) amber (5 blinks) green (5 blinks) green/amber (5 blinks)

  • Page 41: Revise History

    Revise History Date Content Editor J. Nolan 9-19-08 Pre-Production Release Document #120522 Rev-A...
  • Page 42 Corporate Headquarters Manufacturing/Service 803 Camarillo Springs Road, Suite-D 5033 Sirona Drive, Suite-800 Camarillo, CA 93012 Charlotte, NC 28273 TEL: 800.215.9192 TEL: 800.476.2120 FAX: 805.484.5282 FAX: 704.525.6104 Web site: www.AMTDatasouth.com Document #120522 Rev-A...

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