Table 6-1. Troubleshooting Guide––continued
Symptom
Self test runs ok; but printer re-
mains idle when computer sends
print data––continued.
Printing is too light.
Probable Cause/Corrective Action
Wrong INTRFCE setting on
Setup menu. Check setting.
Interface cable to computer
is loose, defective or wired
incorrectly. Check interface
cable.
Computer is sending data to
the wrong output port. Check
port assignment.
Interface is fouled up. Turn
computer and printer off, then
back on; or try a different
output port.
Push forms thickness
indicator toward back of printer.
Ribbon is worn. Replace the
ribbon cartridge.
Solving Problems 6-13
User's Guide