AMT Datasouth Fastmark M5 Plus Series User Manual
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AMT Datasouth Fastmark M5 Plus Series User Manual

Direct thermal barcode printer
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Fastmark M5 Plus Series
Direct Thermal Barcode Printer
User's Guide
Document #120523 Rev-A

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Summary of Contents for AMT Datasouth Fastmark M5 Plus Series

  • Page 1 Fastmark M5 Plus Series Direct Thermal Barcode Printer User’s Guide Document #120523 Rev-A...

  • Page 2: Table Of Contents

    Contents 1. Introduction....................1 2. Getting Started ..................1 2.1 Unpacking and Inspection ..............1 2.2 Equipment Checklist ................1 2.3 Printer Parts ..................3 2.3.1 Front View ..................3 2.3.2 Rear View ..................3 3 Setup......................3 3.1 Setting Up the Printer ................3 3.2 Loading Media Stock................4 3.3 Peel-Off Module Installation (Option) ...........6 3.4 Loading Labels for Peel-off Mode (Option)...........9 3.5 External Media Roll Mount Installation (Option) .........10...

  • Page 3: Introduction

    1. Introduction Thank you for purchasing the AMT Datasouth M5 DT PLUS Direct Thermal Bar Code Printer. Although the printer takes only a small amount of space, it delivers reliable, superior performance. This printer provides direct thermal printing at user selectable speeds of: 2.0, 3.0, 4.0 or 5.0 inches per second.
  • Page 4 Optional Configurations Peel off module assembly. Guillotine cutter Full cut: Paper thickness: 0.06~ 0.19mm, 500,000 cuts Partial cut: Paper thickness: 0.06~0.12mm, 500,000 cuts Paper thickness: 0.19mm 200,000 cuts Main board integrated with internal Ethernet Internal Ethernet print server module Accessories KP-200 KU-007 plus External Ethernet print server...

  • Page 5: Printer Parts

    2.3 Printer Parts 2.3.1 Front View Clear Window Top Cover LED Indicator Feed Button Label Opening Top Cover Open Lever Backing Paper Opening Front Panel Fig.1 Top Front View 2.3.2 Rear View 1. USB Interface 2. Centronics Interface 3. RS-232C DB-9 Interface 4.

  • Page 6: Loading Media Stock

    3. Connect the printer to the computer with the Centronics or USB cable. 4 Plug the DC power cord into the power jack at the rear of the printer, and then plug the AC power cord into a properly grounded receptacle. Plug Power Switch Centronics...
  • Page 7 2. Open the printer’s top cover by releasing the green levers located on each side of the printer and lifting the top cover. 3. Place a roll of media onto the internal Media Spindle. 4. Feed the media (printing side face up) under the Teflon bar and through the support guides.

  • Page 8: Peel-Off Module Installation (Option)

    Peel-Off Module Installation (Option) Open the top cover. Remove the 6 screws in the lower inner cover. Screws Screws Turn over the printer. Remove two screws located near the top cover hinge. Remove screw Remove screw...
  • Page 9 Remove the screw at memory card cover. Screw Separate the top, inner, and the lower cover. Lower inner cover Lower cover Thread the cable red connector through the inner cover opening located near the front of the printer. Insert the red cable connector into location JP17 (M5 DT) / JP19 (M5 DT PLUS) on the main board.
  • Page 10 Peel-off module assembly Install (2-places) one side at a time. Gently push the peel-off panel to lock onto the lower inner cover. Reassemble parts in reverse procedures after installing the module.

  • Page 11: Loading Labels For Peel-Off Mode (Option)

    3.4 Loading Labels for Peel-off Mode (Option) 1. Open the peel-off module by pulling it forward. Peel-off Roller Peel-off Panel Fig. 9 Open the peel-off panel 2. Thread the label, printing side facing up, through the support guides. 3. Thread the label through the liner opening, which is beneath the roller. 4.

  • Page 12: External Media Roll Mount Installation (Option)

    6. Close the top cover. Fig. 11 Label loaded completely in peel-off mode 3.5 External Media Roll Mount Installation (Option) 1. Attach an external media roll mount on the bottom of the printer. 2. Install a roll of media on the external roll mount. Media External Media Roll Mount...
  • Page 13 3. Feed the media (printing side face up) into the external opening located at the rear of the printer and then through the media guides. External Media Feed Opening Rear Media Guide Fig. 13 External label roll mount installation (II) 4.

  • Page 14: Cutter Module Installation (Option)

    3.6 Cutter Module Installation (Option) 1. Pull the top cover levers to open the top cover. 2. Remove the front panel from the lower cover. Pull straight up to remove. 3. Use a screwdriver to remove 6 screws on the lower inner cover. Screws Screws Fig.
  • Page 15 6. Remove the screw from the memory card cover, and left the cover off. Memory Card Cover Screw 7. Plug in the Cutter Driver IC at U14(M5 DT) / U30(M5 DT PLUS) socket on the main board. M5 DT Model M5 DT PLUS Model Note: For Non-RoHS PCB, use cutter driver IC A3952SB...
  • Page 16 8. Hold the lower cover and lift up the lower inner cover. 9. Thread the cutter module cable through the bezel. 10. Connect the cutter module cable to the 4-pin socket on printer PCB. Bezel Socket Fig. 16 Cutter module harness arrangement 11.

  • Page 17: Loading Media In Cutter Mode

    3.7 Loading Media in Cutter Mode 1. Open the printer top cover. 2. Insert the spindle into the media roll. 3. Install a media roll onto the roll mount. 4. Thread the media, printing side face up, through the guides, platen and cutter module outlet.

  • Page 18: Internal Ethernet Print Server Module Installation (Option)

    3.8 Internal Ethernet Print Server Module Installation (Option) 1. Break through the plastic partially connected at the rear side of lower cover RJ45 interface opening. RJ45 interface opening Remove the screw 2. Remove the screw from the main board. Fasten the metal and plastic standoff. Plastic standoff Metal standoff...
  • Page 19 3. Fasten the RJ45 connector daughter board on the plastic and metal standoff. The ground wire from the mechanism must be screwed on the daughter board with metal standoff. Ground wire Screws RJ45 connector daughter board 4. Connect the print server module interface cable (36PIN) and RJ45 interface cable to print server module.
  • Page 20 5. Remove the 2 screws from the motor bracket and 1 screw in the lower inner cover to install the internal print server. Screw Screws 6. Install the print server module in printer lower inner cover with 3 screws. Screw Screws Internal Print Server Module...
  • Page 21 7. Plug the RJ45 white connector to the RJ45 daughter board connector. 8. Plug the print server module interface cable to connector J1A and J1B on the PCB, the left side harness (with red wire at the left side) is for J1A, the right side harness location is for J1B.

  • Page 22: Diagnostic Tool

    3.9 Diagnostic Tool The Diagnostic Utility is a tool that allows users to explore the printer's settings and status; change printer settings; download graphics, fonts, and firmware; create printer bitmap fonts; and to send additional commands to the printer. Using this convenient tool, you can explore the printer status and settings and troubleshoot the printer.

  • Page 23: Printer Function (Calibrate, Ethernet Setup, Rtc Setup

    3.9.2 Printer Function (Calibrate, Ethernet setup, RTC setup…) 1. Select the PC interface connected with bar code printer. 2. Click the “Function” button to setting. 3. The detail functions in the Printer Function Group are listed as below. Function Description Initialize the printer and restore the settings to Factory Default factory default.
  • Page 24 3. Plug in the memory card on main board. M5 DT Model (Option) M5 DT PLUS Model (SD card) 4. Reinstall the memory card cover. * Recommended SD card specification. SD V 1.0, V 1.1 SD V 2.0 (SDHC) 128MB 4GB class 6 256MB 512MB...

  • Page 25: Power On Utilities

    4. Power on Utilities There are six power-on utilities to set up and test printer hardware. These utilities are activated by pressing FEED button and by turning on the printer power simultaneously. The utilities are listed as below: Gap/Black Mark sensor calibration Gap/black mark sensor calibration, Self-test and Dump mode Printer initialization Black mark sensor calibration...

  • Page 26: Gap/Black Mark Calibration, Self-Test, Dump Mode

    4.2 Gap/Black Mark Calibration, Self-test, Dump Mode While calibrate the gap/black mark sensor, printer will measure the label length, print the internal configuration (self-test) and then enter the dump mode. Please follow the steps as below. 1.Turn off the power switch. 2.
  • Page 27 Self-test Printer will print the printer configuration after gap/black mark sensor calibration. Self-test printout can be used to check if there is any dot damage on the heater element, printer configurations and available memory space. Self-test printout Print head check pattern Model name and F/W version Printed mileage (meter) Firmware checksum...
  • Page 28 Dump mode Printer will enter dump mode after printing printer configuration. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters.

  • Page 29: Printer Initialization

    4.3 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults. The only one exception is ribbon sensitivity, which will note be restored to default. Printer initialization is activated by the following procedures. 1. Turn off the power switch. 2.

  • Page 30: Black Mark Sensor Calibration

    4.4 Black Mark Sensor Calibration Set black mark sensor as media sensor and calibrate the black mark sensor. Please follow the steps as below. 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. 3.

  • Page 31: Maintenance

    5. Maintenance 5.1 Cleaning This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer. Cotton swab (Head cleaner pen) Lint-free cloth Vacuum / Blower brush 100% ethanol 2.
  • Page 32 ethanol to wipe it. Compressed air or vacuum Monthly Sensor Wipe it with water-dampened cloth As needed Exterior Interior Brush or vacuum As needed Note: Do not touch printer head by hand. If you touch it careless, please use ethanol to clean Use 100% Ethanol.

  • Page 33: Troubleshooting

    6. Troubleshooting The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.

  • Page 34: Print Quality

    6.2 Print Quality Problem Possible Cause Recovery Procedure Check if interface cable is well Re-connect cable to interface. connected to the interface connector. The serial port cable pin configuration Please replace the cable with pin to is not pin to pin connected. pin connected.

  • Page 35: Led And Button Operation

    7. LED and Button Operation 7.1 LED LED Color Description This illuminates that the power is on and the device is Green/ Solid ready to use. Green/ Flash This illuminates that the system is downloading data from PC to memory and the printer is paused. This illuminates that the system is clearing data from Amber printer.
  • Page 36 Gap/Black Mark 1.Turn off the power switch. 2. Hold on the button then turn on the power switch. Sensor Calibration 3 Release the button when LED becomes and blinking. (Any red will do during the 5 blinks). It will calibrate the gap/black mark sensor sensitivity. The LED color will be changed as following order Amber (5 blinks)
  • Page 37 Printer 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. Initialization 3. Release the button when LED turns green after 5 amber blinks. (Any green will do during the 5 blinks). The LED color will be changed as following: Amber red (5 blinks) amber (5 blinks)
  • Page 38 Skip AUTO.BAS 1. Turn off printer power. 2. Press the FEED button and then turn on power. 3. Release the FEED button when LED becomes solid green. The LED color will be changed as following: Amber red (5 blinks) amber (5 blinks) green (5 blinks) green/amber (5 blinks)

  • Page 39: Revise History

    Revise History Date Content Editor J. Nolan 9-14-08 Pre-production Release...
  • Page 40 Corporate Headquarters Manufacturing/Service 803 Camarillo Springs Road, Suite-D 5033 Sirona Drive, Suite-800 Camarillo, CA 93012 Charlotte, NC 28273 TEL: 800.215.9192 TEL: 800.476.2120 FAX: 805.484.5282 FAX: 704.525.6104 Web site: www.AMTDatasouth.com Document #120523 Rev-A...

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