AMT Datasouth AMTACCEL-5350 User Manual page 130

User's Guide
6-14 Solving Problems
Table 6-1. Troubleshooting Guide––continued
Symptom
Printing is too light––continued.
Printing is smearing.
Large portions of characters are
not printing.
Probable Cause/Corrective Action
Ribbon cartridge is not fully
seated on carriage. Re-install
ribbon cartridge.
If the back copies of multipart
forms are too light, set normally-
hidden SI MODE parameter to
On.
Push forms thickness indicator
towards front of printer.
Ribbon is tangled. Correct pro-
blem or replace ribbon cartridge.
Small piece of paper or debris
is lodged in front of printhead.
Remove the obstruction.
Paper is not taut between the
tractors or around the platen.
Reload paper.
Ribbon is tangled. Correct pro-
blem or replace ribbon cartridge.