Northern Telecom 3X8 Owner's Handbook Manual page 15

10 Call Display services
Recommended configuration 3
The system has lines 01 and 02 appearing on all sets.
The supervisor wants to log all calls for lines 01 and 02 at his/her
set in order to analyze call traffic. Two users have been selected
to return unanswered customer calls. To avoid confusion when
logging and sharing lines, one user logs N
on line 01 and a second user logs N
02. This clearly identifies who is responsible for returning calls for
each line and ensures that only one person calls the customer
back.
Call Logs with shared lines
Programming:
Configuration:
Line Access
(lines 01 and 02 on all sets)
Rinsing:
(Ring for lines 01 and 02)
DR5.1 Owner's Handbook
O
one answered calls on line
O
Administration:
Log Defaults
(assign log space
to sets)
Call Services
Set services
set: 21 (supervisor's)
set:
(for lines 01 and 02)
Show set: 22
(for line 01)
Show sat: 23
(for line 02)
set:
PO84262701
calls