Troubleshooting; Figure 3-1. Basic Troubleshooting Steps - HP Omnibook XE3 Service Manual

Troubleshooting

The suggestions in this section can help isolate and repair the cause of a problem. To ensure quality
repair, follow the basic troubleshooting steps shown below.
3-2 Troubleshooting and Diagnostics
Check the customer's description
of the problem and any supporting
information.
Check for customer abuse.
Try to duplicate the customer's
problem.
Troubleshoot the problem using:
- Diagnostic tools.
- Troubleshooting suggestions.
Verify the repair by testing the
functionality of the complete unit.

Figure 3-1. Basic Troubleshooting Steps

HP Omnibook XE3 (Technology Codes GE and GD)