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HP Omnibook XE3 (GF) Corporate Evaluator’s Guide...
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Notice Technology Code GF This guide contains information about only the Omnibook XE3, technology code GF. The technology code is shown on the serial-number label on the bottom of the computer, and it is also included in the BIOS version number. Information about models with other technology codes may be available in other guides.
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COPIES AND ADAPTATIONS. Customer may make copies or adaptations of the software a) for archival purposes or (b) when copying or adaptation is an essential step in the use of the software with an HP product so long as the copies and adaptations are used in no other manner.
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Software by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved. Support Policy for Support Pack of Operating Systems. HP provides end user support for HP PCs that use Microsoft Operating Systems, including its latest service packs. This support will be available within 30 days of the software being released.
Contents Introducing Your Computer ..................11 Comparing Omnibook XE3 Models ................12 Taking Inventory ......................14 To buy accessories ....................14 To find more information..................15 Identifying Parts of the Notebook................16 Top and right side view..................16 Front view ......................17 Rear and left side view..................
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To protect your hard disk drive................48 To take care of your computer ................48 To safeguard your data..................49 To extend the life of the display................49 To get the most from your batteries ..............50 To clean your computer ..................50 Traveling with Your Computer ..................
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To install modem support ..................98 To install integrated LAN support ................ 98 To install wireless LAN support ................99 To install the HP Display Settings and Configuration Interface (HPCI) utility... 99 To install touchpad support................. 100 To install support for the USB-to-serial dongle..........100 To install the OneTouch utility ................
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Hewlett-Packard Limited Warranty Statement............126 Getting Support for Your HP Notebook PC ............. 128 To use the Reference Guide ................128 To get help from the HP notebook web site............128 To call HP for service and support..............129 Obtaining Repair Service..................132 To receive warranty repair service..............
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Recovering and Reinstalling Software ..............159 To recover the factory installation of your hard disk.......... 159 To replace a damaged Recovery CD ..............160 To update the HP notebook BIOS............... 160 To recover an application..................161 Specifications and Regulatory Information ............... 163 Hardware and Software Specifications..............
Comparing Omnibook XE3 Models Comparing Omnibook XE3 Models This guide contains information about only the Omnibook XE3, technology code GF. The technology code is shown on the serial-number label on the bottom of the computer, and it is also included in the BIOS version number. Information about models with other technology codes may be presented in other guides.
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Introducing Your Computer Comparing Omnibook XE3 Models Technology Code Hard Disk Drive 5, 7.5, 10, 15, 20, 30 10, 20, 30 GB, PCI 10, 20, 30 GB, PCI Bus Master, E-IDE. GB, PCI Bus Master, Bus Master, E-IDE. 9.5 mm, 2.5 in.
You can buy accessories for your computer online. For the latest accessories and options, visit the HP notebook web site (www.hp.com/notebooks). As new accessories become available, you’ll find them listed there. Here are some of the HP notebook accessories and replacement items offered: port replicator (for selected models) auto/airline adapter...
This pictorial introduction shows you how to get the computer up and Quick Start sheet running quickly. The Startup Guide is the printed HP manual that came with your Startup Guide computer. It shows how to set up and operate your computer and where to go for help if you run into trouble.
Introducing Your Computer Identifying Parts of the Notebook Identifying Parts of the Notebook Top and right side view One-Touch buttons CD-ROM, CD-RW, DVD, or CD-RW/DVD drive Power switch Microphone Status lights (see “Status lights“ on page 20) CD-ROM/DVD eject button Pad Lock touch pad on/off button Blue standby button Touch pad (pointing device)
Introducing Your Computer Identifying Parts of the Notebook Front view Headphone audio jack Status panel mode select button (on selected models) Status panel (on selected models) Multimedia buttons (on selected models) Latch (to open computer) Corporate Evaluator’s Guide...
Introducing Your Computer Identifying Parts of the Notebook Rear and left side view AC adapter (power) jack USB ports PS/2 port (external mouse or keyboard) Microphone jack VGA port Kensington lock slot (security connector) Parallel port PC card slots IEEE1394 port (on selected models) System-off switch (for resetting computer) Infrared port (on selected models) PC card eject buttons...
Introducing Your Computer Identifying Parts of the Notebook Bottom view Battery Battery latch Expansion RAM cover System RAM cover Port replicator (docking) connector (on selected models) Mini-PCI cover (no user parts inside) Corporate Evaluator’s Guide...
Introducing Your Computer Identifying Parts of the Notebook Status lights Power Battery Caps lock (capital letters) Num lock (numeric keypad) Scroll lock Floppy disk drive access Hard disk drive access CD-ROM, CD-RW, DVD, or CD-RW/DVD drive access Corporate Evaluator’s Guide...
Introducing Your Computer Identifying Parts of the Notebook Multimedia buttons (Provided for selected models.) The multimedia buttons are on the front of the computer, to the right of the status display. They control the computer’s CD and DVD players, and work much the same way as the controls of a standalone multimedia player. If the system is turned off (or in standby or hibernate mode), you can still play audio CDs.
Introducing Your Computer Identifying Parts of the Notebook Status panel (Provided for selected models.) The status panel on the front of the computer provides information about CD playback status, system power management, system date and time, and battery status. Messages are displayed on the 8-character LCD display, and you can switch from one message to another by pressing the mode button to the left of the display.
Introducing Your Computer Setting Up the Computer Setting Up the Computer To install the battery Your computer is shipped with the battery installed. If the battery has been removed, you can install it by inserting it into the battery bay on the bottom of your computer. Insert the back edge first, as shown, then press down the front edge until the battery latch clicks shut.
CAUTION Use only an HP AC adapter intended for this product, either the adapter that came with the computer or another authorized HP adapter. Using an unauthorized AC adapter can damage the computer and may void your warranty. Refer to the warranty statement for your product.
Setting Up the Computer To connect a phone line Selected models of the HP notebook PC include a built-in modem. If you prefer, you can instead use a PC card modem or an external modem to connect a phone line.
Plug in the AC adapter and press the standby button again. To set up Windows Your HP notebook has Microsoft Windows—either Windows 98, Windows 2000, or Windows XP—preinstalled on the hard disk drive. The first time you turn on your computer, a Windows Setup program will automatically run so that you can customize your setup.
You can register while setting up Windows, or later in any of three ways: by modem, by phone, or by fax. For some countries and models, an HP notebook registration icon is available on the desktop.
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Introducing Your Computer Setting Up the Computer By phone You can call your HP Customer Care Center and register by phone. See “To call HP for service and support“ on page 129 for the phone number. By fax If a printer is connected to your computer, you can print a registration form and fax it to HP.
Introducing Your Computer Setting Up the Computer To connect to an Internet Service Provider Before you can connect to the Internet, you need to set up an account with an Internet Service Provider (ISP). In some countries, Hewlett-Packard provides easy Internet signup so that you can connect quickly to an ISP.
Introducing Your Computer Setting Up the Computer To reset your computer If Windows or your computer stops responding, you can reset the computer and restart Windows. 1. If possible, shut down Windows: click Start, Shut Down, Shut down (Windows 98 or 2000) or Start, Turn Off Computer, Turn Off (Windows XP).
Using Your Computer Operating the Computer Operating the Computer To use the Fn hot keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. Press and hold Fn while pressing the appropriate key.
Using Your Computer Operating the Computer To use the Windows and Applications keys The Windows key brings up the Windows Start menu. This is the same as clicking the Start button on the taskbar. The Applications key brings up the shortcut menu for the current application. This is the same menu that appears when you click the right mouse button while pointing at the application.
Using Your Computer Operating the Computer To use the embedded keypad After pressing Fn+F8 to activate the numeric keypad, you must press the Lock key (in the top row of the keyboard) to turn number lock on or off. When number lock is on: Keys change to the numeric or arithmetic designations printed on the right side of the keys in the numeric keypad area.
You normally won’t change the resolution except to use an external monitor. Changing icon and label sizes To enlarge icons and labels on your screen when using a high-resolution display, use HP Desktop Zoom. Click Start, Programs (or All Programs), Hewlett-Packard, Notebook, HP Desktop Zoom, HP Desktop Zoom.
Using Your Computer Operating the Computer To adjust the volume From the keyboard To increase the volume, press Fn+Up arrow. To decrease the volume, press Fn+Down arrow. To temporarily silence the speaker without changing the volume setting, press Fn+F7. Press Fn+F7 again to restore the speaker output. In Windows 1.
Using Your Computer Operating the Computer To use the touch pad The touch pad, a touch-sensitive pointing device that controls the motion and speed of the pointer on the screen, is built into your computer. Pad Lock (touch pad on/off button) Touch pad (pointing device) Scroll up/down toggle Click buttons...
See “Using the BIOS Setup Utility“ on page 86. To change the boot device Your HP notebook is configured to boot from the hard drive first. You can also boot from a floppy disk or a CD. To change the computer’s boot order...
3. Use the arrow keys to select the boot device, then press Enter. To use the One-Touch buttons The One-Touch buttons on your HP notebook allow you to start your e-mail or a Web browser—or any other application—by pressing a single button. The buttons are configured initially for specific applications, but you can change the configuration to start any applications you want.
DVD drive, and will be permanent. Your HP warranty does not cover the expense of correcting this situation. Refer to the help for your DVD player software for details about setting region codes.
Explorer to create data CDs using a CD-RW drive. Note For best results use HP certified media. While other media may work, HP cannot guarantee compatibility. The computer’s drive does not support 12X media (it automatically switches to a lower recordable speed).
Using Your Computer Securing the Computer Securing the Computer It is important to maintain security of the computer and of your data. You can improve security by—among other methods—using a password, locking the computer with a cable, and setting up virus protection. To set up password protection You can protect your computer from access by another user when you set up password protection, which is available either through Windows (software) or through the BIOS...
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Using Your Computer Securing the Computer To set up password protection in Windows 2000 1. Press CTRL+ALT+DEL. 2. Click Change Password. 3. Enter your old Windows password, if you had one; if not, leave Old Password blank. 4. Enter your new password twice. 5.
Using Your Computer Securing the Computer To activate password protection in Windows XP 1. Check that you have set up a Windows password, as described above. 2. Click Start, Control Panel, Performance and Maintenance, Power Options. 3. Select the Advanced tab. 4.
Using Your Computer Securing the Computer To use virus-protection software Virus-protection software can help protect the integrity of your data. This is especially important when you are connected to the Internet. Your computer includes Norton AntiVirus software. To use the software, do the following: Click Start, Programs (or All Programs), Norton AntiVirus, Norton AntiVirus.
HP docking accessories offer quick, easy connections to these devices. More information on how to prepare your workspace environment and set up your HP equipment is available in Working in Comfort, which is preloaded on the hard disk in the HP Library—under Start, Programs, HP Library (Windows 98 or 2000) or Start, Help...
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Position the computer so your wrists and hands are in a neutral position. Your wrists should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down. Your HP notebook computer has a built-in palm rest, which is ideal for this purpose.
Using Your Computer Caring for Your Computer Caring for Your Computer Here are some recommendations for maintaining your computer during everyday use, as well as preventing potential physical damage or data loss. To protect your hard disk drive Hard disk drives, like other internal components, are not indestructible and can be damaged by inappropriate handling and operation.
Using Your Computer Caring for Your Computer To safeguard your data Do not touch the touch pad or activate any other device that interrupts operation while the system is starting or stopping. Back up your work regularly. Copy files to floppy disk, tape, or network drives. Use a virus-scanning program—such Norton AntiVirus—to check the integrity of your files and operating system.
Using Your Computer Caring for Your Computer To get the most from your batteries Do not leave batteries unused for long periods of time. If you have more than one, rotate them. If you normally use AC power, make a practice of using the battery as your power source at least once a week.
Traveling with Your Computer Managing Power Consumption Managing Power Consumption When you are not using your computer, you will want to maximize battery operating time without compromising performance. It is not necessary to turn the computer off in order to reduce power consumption and extend battery life. Windows uses Advanced Configuration and Power Interface (ACPI) to provide manual and automated tools for reducing power consumption.
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Traveling with Your Computer Managing Power Consumption Note When the system hibernates as a result of a critically low battery, you will find when resuming that all your data has been saved but that some functions may be disabled. To resume normal operation, restore power (by connecting AC power or installing a charged battery), perform a full shutdown, and then restart the computer.
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Traveling with Your Computer Managing Power Consumption You can also create power schemes that will automatically shut down the computer components (not the computer itself) after a specified period of nonuse. Define these schemes so that they best support the ways you use your computer. To set power management properties 1.
Traveling with Your Computer Managing Power Consumption To use manual power management You can manage your computer’s power manually whenever you need to, with any of the following three levels of power management. Standby mode Action Turns off the display and hard disk drive. When Press the blue standby button.
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Traveling with Your Computer Managing Power Consumption Hibernate mode Action Saves the current session to disk, then shuts down. Provides maximum power savings while still allowing you to recover the current session. Restores network connections. When Click Start, Shut Down, Hibernate (Windows 2000).
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Traveling with Your Computer Managing Power Consumption Action Turning off your computer provides maximum power savings. The current session is not saved and unsaved data will be lost . When Click Start, Shut Down, Shut down (Windows 98 or 2000). -OR- Click Start, Turn Off Computer, Turn Off (Windows XP).
Using Battery Power Using Battery Power You can operate the HP notebook PC on battery power for extended periods, but you should be prepared to save your work and shut down if the battery is low. Follow the tips in this section to maximize the length of time you can operate on battery power.
Traveling with Your Computer Using Battery Power From the Windows taskbar The System Tray on the Windows taskbar can display a power icon that provides detailed battery status information (see Windows help for details). The icon looks like a battery when AC is not connected.
Traveling with Your Computer Using Battery Power To optimize battery operating time Plug in the AC adapter, especially while using the CD-ROM drive or DVD, the floppy disk drive, or any external connections such as a PC card or a modem. Put the computer in standby mode whenever you are not using it for a short while.
Windows XP Fax Console, Windows 2000 fax software, or QuickLink with Windows 98, for sending and receiving faxes. Selected models of the HP notebook PC include a built-in high-speed V.90 modem. This modem allows you to connect to any Internet Service Provider (ISP) that has V.90 interoperable modems.
Making Connections Using the Modem Do not use a telephone connection to report a gas leak in the vicinity of the leak. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.
Making Connections Using the Modem CAUTION Your built-in modem may not work with multiple phone lines or a private branch exchange (PBX), cannot be connected to a coin-operated telephone, and does not work with party lines. Some of these connections may result in excess electrical voltage and could cause a malfunction in the internal modem.
You are now ready to explore the Internet. To go to a specific web site, enter the address (for example, www.hp.com) in the browser’s Address field. To search for information on the Web, use the browser’s Search tool and enter the word or phrase you are looking for.
Making Connections Using the Modem To dial in to a network You can use the modem to dial in to a LAN (local area network) that supports dial-in connections. This gives you access to network resources from a remote location. See Windows Help for information about setting up and using dial-in network connections—click Start, Help (or Help and Support).
Making Connections Using the Modem To send and receive e-mail The steps for sending and receiving e-mail depend on your Internet provider. If you are using AOL, e-mail is part of your AOL service. For other ISPs, you can use Outlook Express (included with your computer) or an e-mail system of your choice.
Making Connections Using the Modem To send and receive faxes (Windows 98) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer. QuickLink III fax software is included with Windows 98 on the hard disk.
Making Connections Using the Modem To send and receive faxes (Windows 2000) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer. Fax software is built into Windows 2000. To set up for faxing 1.
Making Connections Using the Modem To send and receive faxes (Windows XP) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer. Fax Console fax software is included with Windows XP. To set up Fax Console Before you can use Fax Console, you need to install it.
Making Connections Connecting to a LAN Connecting to a LAN If your computer has a LAN port, you can use it to connect to a local area network (LAN). This gives you access to network resources—such as printers and file servers on your corporate network—and in some cases also to the Internet.
Making Connections Connecting PC Cards Connecting PC Cards The computer’s PC card slots are available for expanding the computer’s data storage and communication capabilities. Your computer supports two standard Type II or one Type III PC cards (PCMCIA and CardBus). CAUTION Do not remove a PC card while the computer is reading or writing data.
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Finding tested PC cards For the current listing of PC cards that have been tested and approved for use with your computer, visit the Accessories section of the HP notebook web site (www.hp.com/notebooks). Corporate Evaluator’s Guide...
Making Connections Connecting External Components Connecting External Components You can connect external components—such as a printer, mouse, monitor, or keyboard— directly to your computer or to the optional port replicator (on models equipped with a docking connector). To identify the ports The diagrams below shows the connectors for external devices on the computer and optional port replicator.
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Making Connections Connecting External Components Port replicator ports (on selected models) AC adapter jack PS/2 mouse port PS/2 keyboard port LAN port (networking) Serial port Parallel port VGA port (external monitor) TV out USB ports (2) Audio in Microphone port Audio out (external speaker) Corporate Evaluator’s Guide...
Some USB devices can be connected to the computer in series—this is called a daisy- chain connection. Note If you have problems making this connection, contact the vendor of the peripheral device, as well as the HP web site, for the latest versions of the USB drivers. Corporate Evaluator’s Guide...
In the BIOS Setup utility, infrared communication is by default disabled. Before you use your infrared port, you must enable the infrared port in the BIOS. 1. Restart your computer. 2. When you see the HP logo, press F2. 3. Select the System Devices menu. 4. Set Infrared Port to Enabled.
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Making Connections Connecting External Components To check the status of communications, open Infrared Monitor (Windows 98) or Wireless Link (Windows 2000 or XP) in Control Panel. If infrared communication is not enabled, you can enable it here; consult help in the application. To print to an infrared printer With Windows 2000 or XP, when you align the infrared ports of the computer and the printer, the appropriate drivers are loaded automatically.
Press Fn+F5 to cycle through the display options: notebook display, external monitor, both. Click Start, Programs, HP Display Settings, HP Display Settings (Windows 98 or 2000), or Start, All Programs, Hewlett-Packard, Notebook, HP Display Settings, HP Display Settings (Windows XP).
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Making Connections Connecting External Components To use dual display mode (Windows 98 or XP) You can extend the desktop by connecting an external monitor to your notebook. Dual display mode requires that your computer display be set as shown in the table below.
Making Connections Connecting External Components To use a TV set as monitor You can connect your computer to a television set and then use it as a display. On some notebook PC models, the computer’s LCD display continues to be active when you use a TV set.
Making Connections Connecting External Components To disable TV Different models of the notebook PC disable TV mode in different ways. To return the system to normal LCD display mode, click the television icon in the system tray and do one of the following, depending on your PC model: Click LCD.
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Making Connections Connecting External Components 2. Align the computer with the locator pins on the port replicator. 3. Press the computer down until it clicks into place. Make sure that the dock status light is on. 4. Open the computer and press the blue standby button to turn it on. After the computer is turned on, you can close the lid while it is running.
Attach the device’s IEEE1394 cable to the IEEE1394 port on the back of the computer. Windows automatically recognizes the device. Note If you have problems making this connection, contact the device manufacturer and the HP Customer Care web site (www.hp.com/go/support) for the latest version of the driver for the device. Corporate Evaluator’s Guide...
1. Restart the computer: click Start, Shut Down (or Turn Off Computer), Restart. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. Select the options you want. You can find a complete list of available options in BIOS Setup utility options on page 164.
Installing RAM Modules The notebook provides an optional memory expansion slot for installing up to two RAM expansion modules. Use HP PC-133 or higher SDRAM modules only. Note If you are using Windows 98, you must expand the hibernate partition before installing more RAM.
Configuring and Expanding Your Computer Installing RAM Modules 3. Turn the computer over, loosen the screws in the RAM expansion cover (the cover retains the screws), and remove the cover. 4. Insert the RAM expansion module into the connector at about a 30 angle until it’s fully inserted.
Configuring and Expanding Your Computer Installing RAM Modules 3. Turn the computer over, loosen the screws in the RAM expansion cover (the cover retains the screws), and remove the cover. 4. Release the two latches at the sides of the RAM expansion module by pushing them gently outward (away from the sides of the module).
5. Turn on or restart the computer. 6. When you see the HP logo, press ESC to display the Boot menu. 7. Use the arrow keys to select the CD-ROM drive as the boot device, and press Enter.
Updating Windows Drivers Updating Windows Drivers From time to time, HP releases updated versions of the drivers for your computer. These updates are intended to fix any problems that could be encountered in the drivers, and to keep your computer running smoothly.
Install the Desktop Zoom utility. Install the Java Virtual Machine. Configure recommended power management. Requirements HP notebook Windows XP CD-ROM HP notebook Recovery CD HP notebook drivers for Windows XP. Location: HP notebook Recovery CD in \HP\DRIVERS\ or at www.hp.com. Corporate Evaluator’s Guide...
1. Insert the bootable Recovery CD in the CD drive. 2. Boot the HP notebook, press ESC and select the CD-ROM/DVD as the boot device. 3. Click “Continue” on the Recovery screen to enter the menu.
1. Insert the Windows XP CD in the CD-ROM drive. 2. Reboot the HP notebook, press ESC when you see the HP logo and select the CD-ROM/DVD drive as the boot device. If the message “Press any key to boot from CD”...
To install video support A built-in video driver exists in Windows XP, but HP recommends using the HP-specific driver. The HP driver will add features like Open GL support and the TV-Out applet. The driver is located on the Recovery CD in \HP\DRIVERS\VIDEO.
Using Windows XP Installing Retail Windows XP To install audio support A built-in audio driver exists in Windows XP, but HP recommends using the HP-specific driver. 1. Double-click \HP\DRIVERS\AUDIO\ESSETUP.EXE on the Recovery CD. 2. Click Next in the “Welcome…” window.
Installing Retail Windows XP To install wireless LAN support Some models of this HP notebook have built-in wireless LAN. The driver is located on the Recovery CD in the HP\DRIVERS\WIRELESS directory. In addition to this driver it is also necessary to install the HP Display Settings and Configuration Interface applet (version 1.11 or later).
To install touchpad support If a retail version of Windows XP is installed, the touchpad support must be added. This driver is located on the Recovery CD in \HP\DRIVERS\TOUCHPAD. 1. Double-click \HP\DRIVERS\TOUCHPAD\SETUP.EXE on the Recovery CD. 2. Choose the language of this installation then click OK.
To install the OneTouch utility This utility enables the support for the four OneTouch buttons above the keyboard as well as the multimedia buttons (some models) on the front of your HP notebook. 1. Double-click \HP\DRIVERS\ONETOUCH\SETUP.EXE from the Recovery CD.
Install HP Display Settings and Configuration Interface. Install the OneTouch utility. Install the Desktop Zoom utility. Configure recommended power management. Requirements HP notebook Windows 2000 CD-ROM HP notebook drivers for Windows 2000. Location: HP notebook Recovery CD in \HP\DRIVERS or at www.hp.com. Corporate Evaluator’s Guide...
1. Insert the bootable Recovery CD in the CD-ROM drive. 2. Boot the HP notebook, press ESC and select the CD-ROM/DVD as the boot device. 3. Click “Continue” on the Recovery screen to enter the menu.
Installing Retail Windows 2000 To install retail Windows 2000 1. Turn on the HP notebook, press ESC when you see the HP logo. 2. Insert the Windows 2000 CD in the CD-ROM drive, then select the CD-ROM/DVD as the boot device.
2. Click Next in the “Welcome…” window. 3. Click Yes to accept the license agreement, then Next in the “Readme…” window. 4. Remove the Recovery CD and click Finish to complete the setup and reboot the HP notebook. To install video support The driver is located on the Recovery CD in \HP\DRIVERS\VIDEO.
5. Select “Search for a suitable driver for my device” and click Next, then click Next again to search for the driver. 6. Click Next to install the driver found in the \HP\DRIVERS\LAN directory on the Recovery CD. 7. Click Finish, then close the properties window.
If you’ve installed a retail version of Windows 2000, you’ll need to install the Intel ® SpeedStep™ technology applet if you have a dual-speed Pentium III processor. The Intel SpeedStep files are located on the Recovery CD in \HP\DRIVERS\SPEEDSTP. 1. Double-click \HP\DRIVERS\SPEEDSTP\SETUP.EXE.
If you’ve installed a retail version of Windows 2000 and want to use a serial device, you’ll need to install this dongle. This driver is located on the Recovery CD in \HP\DRIVERS\USB2SER. 1. To start the installation, plug the USB-to-serial dongle into one of the USB ports on the HP notebook.
If you’ve installed a retail version of Windows 2000, you’ll need to install the Hewlett- Packard Configuration Interface (HPCI) driver. This driver is located on the Recovery CD in \HP\DRIVERS\HPCI. 1. Double-click HP\DRIVERS\HPCI\SETUP.EXE on the Recovery CD. 2. Click Next in the “HP Display…” window.
The Desktop Zoom utility allows you to easily adjust selected settings of your Windows desktop to make items like desktop icons and window titles larger and easier to read. 1. Double-click \HP\PROGRAMS\DESKZOOM\SETUP.EXE from the Recovery CD. 2. Click Next to confirm installation.
Installing Retail Windows 98 Second Edition Installing Retail Windows 98 Second Edition Windows 98 Second Edition comes factory-installed on your HP Notebook. The following procedure installs a retail version of Windows 98 Second Edition. If you install a retail version of Windows 98 Second Edition, you need to manually install HP notebook-specific drivers.
1. Insert the bootable Recovery CD in the CD-ROM drive. 2. Boot the HP notebook, press ESC and select the CD-ROM/DVD as the boot device. 3. Click “Continue” on the Recovery screen to enter the menu.
Installing Retail Windows 98 Second Edition To install a retail version of Windows 98 Second Edition 1. Turn on the HP notebook and press Esc when you see the HP logo. 2. Insert the bootable Windows 98 Second Edition CD in the CD-ROM drive, then select the CD-ROM/DVD as the boot device.
Using Windows 98 Installing Retail Windows 98 Second Edition Retail Windows 98 Second Edition is now installed on the HP notebook. During driver installations there is often a request for additional system files. The default path for Windows 98 to look for these files is the WINDOWS\OPTIONS\CABS directory. To ensure convenient access to Windows 98 system files follow instructions below.
HP notebook with 15.1" XGA Display: 1024 x 768 HP notebook with 14.1" XGA Display: 1024 x 768 To install audio support The driver is located on the Recovery CD in \HP\DRIVERS\AUDIO. 1. Double-click \HP\DRIVERS\AUDIO\ESSETUP.EXE. 2. Click Next on the Allegro Welcome screen, then Next to install driver.
(\HP\DRIVERS\LAN) under “Copy files from” in the “Copying files…” window and click OK. 7. Remove the Recovery CD, click Finish, then click Yes to reboot the HP notebook. To install PCMCIA controller support The driver is located on the Recovery CD in \HP\DRIVERS\PCMCIA.
To install touchpad support If a retail version of Windows 98 Second Edition is installed, the touchpad support must be added. This driver is located on the Recovery CD in \HP\DRIVERS\TOUCHPAD. 1. Double-click \HP\DRIVERS\TOUCHPAD\SETUP.EXE on the Recovery CD. 2. Choose the appropriate language, then click OK.
2. In the “Add New Hardware…” window click Next, then Next again. 3. Choose the option “Specify a location” and enter the directory of the USB-to-serial dongle driver on the Recovery CD (\HP\DRIVERS\USB2SER) and click Next. 4. Click Next to install the driver then click Finish to finalize installation.
Using Windows 98 Installing Retail Windows 98 Second Edition To install software patches for retail Windows 98 Second Edition These patches fix miscellaneous issues. They can be found in \HP\DRIVERS\QFE\IDE, \HP\DRIVERS\QFE\MIDI, \HP\DRIVERS\QFE\SHUTDOWN and HP\DRIVERS\XFER. ScanDisk patch This patch fixes an issue where ScanDisk will run at boot even if the notebook was properly shut down.
To install the OneTouch utility This utility enables support for the four OneTouch buttons above the keyboard as well as the multimedia buttons on the front of your HP notebook. 1. Double-click \HP\DRIVERS\ONETOUCH\SETUP.EXE on the Recovery CD. 2. Click OK to install, then OK to acknowledge installation complete.
Using Windows 98 Installing Retail Windows 98 Second Edition To configure recommended Windows 98 Power Management You may want to change the default power management settings in Windows 98. To configure the power management do the following: 1. Click Start, Settings, Control Panel, then double-click the Power Management icon. 2.
3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.
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7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL,...
Getting Support for Your HP Notebook PC Getting Support for Your HP Notebook PC HP offers a number of ways that you can get technical support for your computer. If you have questions or problems, here are the resources available to you: Look up information in this Reference Guide.
To call HP for service and support If you are unable to solve a problem with your computer, you can call the HP Customer Care Center. The Customer Care Center will assist you at no charge during the term of the warranty, for warranty-related questions;...
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(www.hp.com/notebooks) for the most complete and current list of phone numbers. If the HP notebook product is not normally sold and supported by HP in the country of use, the customer must call one of the supported HP Customer Care Centers located nearest the region.
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Service and Support Getting Support for Your HP Notebook PC Omnibook XE3 Series Notebooks North America Europe United States +1 (970) 635-1000 Austria +43 (0) 7114 20 1080 Canada +1 (905) 206-4663 Belgium (Dutch) +32 (0) 2 626 8806 Latin America...
If the HP notebook product is not normally sold and supported by HP in the country of use, it must be returned to a supported country for services. Warranty service may include the cost of shipping, handling, duties, taxes, freight, or fees to or from the service location.
Service and Support Obtaining Repair Service To prepare your computer for shipment 1. Important. Back up the contents of your hard disk drive to floppy disks, tape, or a network drive. While your computer is being repaired, the hard disk may be replaced or reformatted. 2.
If the PC card detection beep(s) at startup are very loud and volume cannot be adjusted Download the latest audio driver from the technical support area of the HP notebook web site www.hp.com/notebooks. You may also want to test the speakers and sound with e-Diagtools—see “Testing Hardware Operation“...
Restart the system: remove the disc from the drive, then click Start, Shut Down (or Turn Off Computer), Restart. If you created the CD on a CD-RW drive module, try using HP certified media. Read and write quality may vary for other media.
DVD drive, and will be permanent. Your HP warranty does not cover the expense of correcting this situation. Refer to the help for your DVD player software for details about setting region codes.
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This issue is common across all vendors supplying TFT displays in their products and is not specific to the HP notebook display. Corporate Evaluator’s Guide...
Solving Problems with Your Computer Troubleshooting Techniques HP notebook TFT displays meet or exceed all HP standards for cosmetic quality of TFT displays. HP does not warrant that the displays will be free of cosmetic imperfections. TFT displays can have a small number of cosmetic imperfections and still conform to HP’s cosmetic quality specifications, including the following:...
Solving Problems with Your Computer Troubleshooting Techniques In Windows 2000 or XP, check your disk using error-checking: click Start, My Computer, and select the disk you want to scan. Click File, Properties, then select the Tools tab and click Check Now. Test the hard disk drive with e-Diagtools—see “Testing Hardware Operation“...
1. Restart the computer: click Start, Shut Down (or Turn Off Computer), Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. From the System Devices menu, make sure Infrared port is enabled and FIR mode is selected.
Solving Problems with Your Computer Troubleshooting Techniques If a special feature on a PS/2 mouse doesn’t work Make sure you installed any drivers included with the mouse. Restart the computer, so that the system will detect the PS/2 mouse: click Start, Shut Down (or Turn Off Computer), Restart.
Application and Software troubleshooter in Windows Help: click Start, Help (or Help and Support). Not all third-party memory cards have been tested for use with the computer. Please check the HP notebook web site (www.hp.com/notebooks) for a list of approved and tested memory cards. Corporate Evaluator’s Guide...
Solving Problems with Your Computer Troubleshooting Techniques If memory doesn’t increase after adding RAM Make sure your computer is using only PC-133 or higher RAM modules. You may also want to test memory with the e-Diagtools—see “Testing Hardware Operation“ on page 157. Modem problems If the modem seems slow Check for excess static or noise on the line, which reduces the overall transmission...
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Try restarting your computer and attempt another connection. Try an alternative dial-in number. Try disabling error correction and data compression. Download the latest modem driver from the technical support area of the HP notebook web site www.hp.com/notebooks. Corporate Evaluator’s Guide...
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Solving Problems with Your Computer Troubleshooting Techniques In Windows 98, run the modem diagnostics: 1. Click Start, Settings, Control Panel. 2. Double-click Modems. 3. Click the Diagnostics tab. 4. Click the port to which your modem is attached. 5. Click More Info. In Windows 2000 or XP, run the modem diagnostics: 1.
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Solving Problems with Your Computer Troubleshooting Techniques If the modem connects, but transferred data is bad In Control Panel, open Modems (Windows 98) or Phone and Modem Options (Windows 2000 or XP). Make sure the parity, speed, word length, and stop bits match on sending and receiving modems.
Solving Problems with Your Computer Troubleshooting Techniques In Windows 2000 or XP, if a PC card modem is not working, disable the internal modem. 1. Click Start, Settings, Control Panel, then double-click Phone and Modem Options (Windows 2000), or click Start, Control Panel, Printer and Other Hardware, Phone and Modem Options (Windows XP).
Test the ports with e-Diagtools—see “Testing Hardware Operation“ on page 157. If the USB port is not working Contact the vendor of the peripheral device or check the HP notebook web site (www.hp.com/notebooks) for the latest versions of the USB drivers and the driver for the device.
Solving Problems with Your Computer Troubleshooting Techniques Make sure your computer supports the problem PC card: check the HP notebook web site (www.hp.com/notebooks) for a list of approved and tested PC cards. Try the card in another computer. Certain Xircom CE2 (IIps) LAN cards conflict with the game port device in Windows 2000.
Solving Problems with Your Computer Troubleshooting Techniques If the computer’s hard disk drive frequently runs (as indicated by the hard drive light on the front of the computer) while the computer appears to be paused or running slowly, Windows is likely spending excess time writing to its swap file on the computer’s hard disk.
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The battery gauge may need to be calibrated. Restart the computer, press F6 when the HP logo appears, and follow the instructions that appear onscreen. This process calibrates the battery, and requires four to five hours. You cannot use the computer during this process.
Solving Problems with Your Computer Troubleshooting Techniques If you have a connection to another computer, the computer doesn’t standby if the connection is actively in use. If the computer is performing an operation, it normally waits for the operation to finish.
If the printer you are using is a 600-dpi (dots per inch) printer, try selecting a compatible printer driver for a 300-dpi printer. For example, for a 600-dpi HP LaserJet printer, try using the HP LaserJet IIIsi driver (300-dpi). Certain applications may not work properly with 600-dpi printers.
Solving Problems with Your Computer Troubleshooting Techniques Standby and resume problems If the computer takes a long time to resume after being on standby In Windows, the computer can take a minute or longer to resume when a network card is installed. While the operating system is loading drivers and checking hardware and network connections, you will see a blinking cursor on your display.
To run the diagnostic test 1. Restart the computer: click Start, Shut Down (or Turn Off Computer), Restart. 2. Press F10 when you see the HP logo. 3. When the menu appears, press ENTER to run e-Diagtools. The first time you run the program, you will be prompted to select the language for the program.
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13. Exit. Press F3 and then any key to exit and reboot. 14. Optional: open the Support Ticket. In Windows, click Start, Programs (or All Programs), HP e-Diagtools, e-Diagtools for Windows. 15. Click View to display the Support Ticket. 16. To add information about your problem, click Comments and type the information, then click OK.
4. Turn on or restart the computer. If the computer is running, click Start, Shut Down (or Turn Off Computer), Restart. 5. When you see the HP logo, press ESC to display the Boot menu. 6. Use the arrow keys to select the CD-ROM drive as the boot device, and press Enter.
To replace a damaged Recovery CD If you lose or damage the Recovery CD, call the HP Customer Care Center for information about replacing it. See “To call HP for service and support“ on page 129 for the phone number.
CD-ROM. Note The Recovery CD restores all the software that was originally on your HP notebook PC, but the recovery program erases the hard drive in the process. Therefore, to reinstall only specific applications and not the original system, do not use the Recovery CD.
Hardware and Software Specifications Hardware and Software Specifications Because we are constantly improving our products, the specifications shown below are subject to change. For the latest specifications, go to the HP notebook web site (www.hp.com/notebooks). BIOS Setup utility options The pointing devices are not active in the BIOS Setup utility. Press the Right and Left arrow keys to move from one menu to another.
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Specifications and Regulatory Information Hardware and Software Specifications System Devices Menu Default PS/2 Pointing Device When an external PS/2 mouse is Auto connected, enables internal pointing device also (Both) or disables it (External Only or Auto). Infrared port Enables the infrared port (the port is Disabled (selected models) configured by the user).
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Specifications and Regulatory Information Hardware and Software Specifications Boot Menu Default Indicates boot order of drives (change Hard Drive order with F5 and F6 keys). CD-ROM Drive Removable Devices Exit Menu Exit Saving Changes Saves Setup changes to CMOS, exits, and restarts. Exit Discarding Discards Setup changes since last Changes...
Specifications and Regulatory Information Hardware and Software Specifications Hardware specifications Note Technology codes identify different models of a notebook PC. These two-letter codes are found near the serial number on the bottom of the computer. Physical Size: Attributes 13.03” x 10.76” x 1.59” (331 x 273.4 x 40.5mm) for 13.3”–14.1” TFT LCD 13.03”...
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Specifications and Regulatory Information Hardware and Software Specifications Power Rechargeable lithium-ion battery (11.1V) or NiMH battery (10.8V) Battery life: up to 4 hrs depending on settings, usage, battery, and other factors Charging time: 2.2 hr (system off), 4 hr (system on) Low-battery warning Suspend/resume capability Universal AC adapter: 100–240 Vac (50/60 Hz) input, 19 Vdc output, 60–65 W...
This section contains summary information about AT commands, S-registers, and selected result codes for the built-in modem (with an Ambit chip), which is included with selected models of the HP notebook PC. AT commands (Ambit) In the following AT command table, default settings are shown in bold. All listed AT commands except A/ must be preceded by “AT.”...
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Specifications and Regulatory Information Modem Reference Information Command Function (Ambit) Turn speaker on during handshaking and turn speaker off while receiving carrier Turn speaker on during handshaking and while receiving carrier Turn speaker off during dialing and receiving carrier and turn speaker on during answering Turn off automode detection Turn on automode detection Go on-line...
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Specifications and Regulatory Information Modem Reference Information Command Function (Ambit) &G0 Disable guard tone &G1 Disable guard tone &G2 Enable 1800 Hz guard tone &J0 Set S-Register response only for compatibility &J1 Set S-Register response only for compatibility &K0 Disable DTE/DCE flow control &K3 Enable RTS/CTS DTE/DCE flow control &K4...
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Specifications and Regulatory Information Modem Reference Information Command Function (Ambit) &Y1 Recall stored profile 1 upon power up &Zn=x Store dial string x (up to 34 digits) to location n (0 to 3) Disable line quality monitor and auto retrain Enable line quality monitor and auto retrain Enable line quality monitor and fallback/fall forward Return received line signal level...
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Specifications and Regulatory Information Modem Reference Information Command Function (Ambit) Enable RPI and set DTE speed to 57600 bps +H11 Enable RPI+ mode +H16 Enable Video Ready mode Download to flash memory at last sensed speed Download to flash memory at 38.4 kbps Download to flash memory at 57.6 kbps -SDR=0 Disable distinctive ring...
Specifications and Regulatory Information Modem Reference Information S-registers (Ambit) Register Function (Ambit) Range/units Default Rings to auto-answer 0-255/rings Ring counter 0-255/rings Escape character 0-255/ASCII Carriage return character 0-127/ASCII Line feed character 0-127/ASCII Backspace character 0-255/ASCII Wait time for dial tone 2-255/s Wait time for carrier 1-255/s...
Specifications and Regulatory Information Modem Reference Information Selected result codes (Ambit) Code Meaning CONNECT RING NO CARRIER ERROR CONNECT 1200 NO DIAL TONE BUSY NO ANSWER Corporate Evaluator’s Guide...
AC adapter, contact your local Hewlett-Packard dealer or sales office. For any power cord with a fused plug, if you have to replace the fuse, be sure to install an approved fuse. Country Rated Voltage and HP Part Number Current Canada 125 Vac (3 A) 8120-6313...
To avoid risk of fire, burns, or damage to your battery pack, do not allow a metal object to touch the battery contacts. The battery pack is suitable for use only with compatible HP notebook models. Check the “Support and Service” section of this Reference Guide for your local HP contact.
Safety Information Laser safety The CD-ROM and DVD drives used with the HP notebook PC are certified as Class 1 laser devices according to the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard and International Standards IEC 825 / IEC 825-1 (EN60825 / EN60825-1).
This section presents information that shows how the HP notebook PC complies with regulations in certain regions. Any modifications to the computer not expressly approved by Hewlett-Packard could void the authority to operate the HP notebook PC in these regions.
Hewlett-Packard Company Product name: Notebook PC Model Number(s): Omnibook XE3 (OB XE3), Pavilion N5 D series Notebook PC ( D is any number 0–9) complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:...
Specifications and Regulatory Information Regulatory Information European Union The equipment has been approved in accordance with Council Decision 98/482/EC for pan-European single terminal connection to the public switched telephone network (PSTN). However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.
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Specifications and Regulatory Information Regulatory Information Die Geräte wurden gemäß Ratsentscheidung 98/482/EC für den Anschluss an eine einzelne Telefonbuchse im europäischen Raum (Public Switched Telephone Network) und drahtlose Funknetzwerke zertifiziert. In Anbetracht der Unterschiede zwischen den einzelnen Telefonnetzen bietet die Zertifizierung für sich genommen keine absolute Sicherheit, dass die Geräte bei Anschluss an jeder beliebigen Telefonbuchse funktionieren.
Specifications and Regulatory Information Regulatory Information Japan Japan Telecommunications Approval JATE approval number: A00-0143JP, A00-0434JP Name of Equipment: T18M038.00, T18N040.00 Russia International Products sold internationally by Hewlett-Packard and its authorized dealers meet the specifications listed on the following pages. Corporate Evaluator’s Guide...
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(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The HP F1454A and F1781A ac/dc adapter used with this product is designed to operate on all power systems, other than IT power systems.