Malfunction - Mercedes-Benz CL Operator's Manual

SmartKey
80
Problems with the SmartKey
Problem
You cannot lock or
unlock the vehicle
using the SmartKey.
You can no longer
lock/unlock the
vehicle using KEYLESS-
GO.
You have lost a
SmartKey.
You have lost the
mechanical key.
Possible causes/consequences and M Solutions
The SmartKey battery is discharged or nearly discharged.
Point the tip of the SmartKey at the driver's door handle from a
X
distance of approximately 1.5 ft (50 cm) and try to unlock or
lock the vehicle again.
If this does not work:
Check the key battery and replace it if necessary (
X
Unlock ( page 83) or lock (
X
Y
mechanical key.
The SmartKey is faulty.
Unlock ( page 83) or lock (
X
Y
mechanical key.
Have the SmartKey checked at a qualified specialist workshop.
X
KEYLESS-GO is in standby mode because the vehicle has not been
unlocked for an extended period.
Pull the door handle twice and then insert the SmartKey into the
X
ignition lock.
There is a malfunction with KEYLESS-GO.
Lock/unlock the vehicle using the remote control function of
X
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the % or & button.
Have KEYLESS-GO checked at a qualified specialist workshop.
X
There is interference from a powerful source of radio waves.
Lock/unlock the vehicle using the remote control function of
X
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the % or & button.
Have the SmartKey canceled at an authorized Mercedes-Benz
X
Center.
Report the loss immediately to the vehicle insurers.
X
If necessary, have the locks changed as well.
X
Report the loss immediately to the vehicle insurers.
X
If necessary, have the locks changed as well.
X
page 83) the vehicle with the
Y
page 83) the vehicle with the
Y
page 78).
Y