What Is An Attendant - Comdial DSU II SCS84125J Station User's Manual

Following the advanced feature descriptions are two reference tables
that provide a summary and reference of features.
Appendix A
Appendix B
Also, tips on speakerphone use for the new users are described in
Appendix C and many general phrases and abbreviations which may
not be familiar to users are defined in the glossary. Finally, an index
completes the reference section.
Appendix C
Appendix D
Appendix E

What is an Attendant?

The attendant of a telephone system is typically the first person to
answer an incoming call and usually directs incoming calls to the
proper person or department within the system. In addition to call
control, the attendant controls system-wide operating features such as
night transfer (of ringing) and the system clock. Additionally, the
attendant is responsible for programming such items as system speed
dial numbers and LCD messages that are available to many of the
system users.
The system provides two fixed attendant positions at default (stations
1 and 2, intercom 1001 and 1002); however, installers can assign any
or all stations (up to 96 total) as attendant stations if they wish.
Installers can also assign up to four DSS/BLF consoles to each
attendant position where needed. In addition to the many installer-
enabled feature buttons that the system can make available at any
station, the system provides the attendant position with several
special purpose installer-enabled feature buttons to enhance call pro-
cessing. These special purpose buttons are described in Chapter 8.
ii
Quick Reference Guide
Display Abbreviations
Speakerphone Characteristics
Glossary
Feature Networking Support
Index
Comdial August, 03