Table of Contents
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October 2001
Account Codes ......................................................................... 1
Using Account Codes...................................................... 1
Verified Account Codes.................................................. 2
Account Codes - Traveling COS (Verified) ............... 3
ACD / UCD.................................................................................. 4
ACD Call Factor ................................................................. 4
ACD Call Qualifier............................................................. 4
ACD CIQ Display Button................................................. 4
ACD Help ............................................................................. 5
ACD Member Status........................................................ 6
ACD Overflow Available/Unavailable ....................... 7
ACD Login/Logout........................................................... 7
ACD Supervisor Display ................................................. 8
ACD Supervisor Login/Logout .................................... 9
ACD/UCD Available/Unavailable................................ 10
ACD Calls In Queue Status Display............................. 10
UCD Calls In Queue Display.......................................... 12
UCD Available/Unavailable Mode.............................. 12
UCD Overflow Station Forward................................... 13
Answering Machine Emulation .......................................... 14
Notification Methods...................................................... 14
Ring Mode ................................................................... 14
Speaker Mode ............................................................ 15
Attendant Features................................................................. 15
911 Attendant Alert......................................................... 15
Attendant Clear Alarm.................................................... 16
Attendant Custom Message......................................... 17
Attendant Day/Night/Special ...................................... 19
Attendant Directory List Programming ................... 19
Contents
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