Diagnostics Enabled - Avaya 3641 Installation, Configuration And Administration

Part B: Avaya 3641/3645 Wireless IP Telephone
Overlap issues may be resolved by reassigning channels to the access points or by
relocating the access points. See the Troubleshooting section Access Point Problems for
more information.
9.2

Diagnostics Enabled

The Diagnostics option is used to evaluate the overall quality of the link between the
Wireless IP Telephone, AP, and infrastructure side equipment, such as PBX, AVPP, and
gateways. Unlike Site Survey, the Diagnostics mode is used while the functional code is
running, and during a call.
When Diagnostics is enabled in in the Admin menu, the Wireless IP Telephone can display
diagnostic screens any time it is active (in a call).
The display of information is instigated by pressing the Nav◄ or Nav► key. Only four of
the diagnostic counters listed below can be shown at a time. Pressing the Nav keys
multiple times will cycle through the various counters and the normal off-hook (IP PBX)
display. The numeric icon at the top of the display indicates what screen number is being
displayed. For example: the first time the Nav key is pressed, the 1 icon is shown, and the
first four counters are displayed. The next time it is pressed, the 2 icon is shown, and the
next four counters are displayed. The counters will be cycled through in this fashion until
there are no more counters to be displayed. After all the counters have been displayed, the
screen returns to the normal off-hook IP PBX screen.
The information provided when Diagnostics is enabled includes:
Screen 1
•
Missed receive packet count since power up (MissedRcvCnt)
•
Missed transmit packet count since power up (MissedXmtCnt)
•
Receive retry count since power up (RxRetryCount)
•
Transmit retry count since power up (TxRetryCount)
66 Avaya Voice Priority Processor, Avaya 3641/3645 Wireless IP Telephone, Handset Administration Tool
M i s s e d R c v C n t
M i s s e d X m t C n t
R x R e t r y C o u n t
T x R e t r y C o u n t
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