Avaya 3641 User Manual
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Avaya 3641 User Manual

Avaya 3641 User Manual

Wireless ip telephone and accessories
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3641/3645 Wireless IP Telephone
and Accessories User Guide

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Summary of Contents for Avaya 3641

  • Page 1 3641/3645 Wireless IP Telephone and Accessories User Guide...
  • Page 2 Avaya 3641 Wireless IP Telephone 3641 Volume Volume down Headset Softkeys jack NavOK START Nav keys Keypad PQRS WXYZ LINE Function key LINE (FCN) Microphone...
  • Page 3 Avaya 3645 Wireless IP Telephone 3645 Volume Volume down Headset Softkeys jack Emergency Dial/ NavOK TALK START Nav Keys Keypad PQRS WXYZ LINE Function key LINE (FCN) Microphone...
  • Page 4 Customer or End User. Link disclaimer Avaya Inc. is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within this documentation, and Avaya does not necessarily endorse the products, services, or information described or offered within them.

  • Page 5: About This Guide

    Introduction Your Avaya 3641/3645 Wireless IP Telephone is a state-of-the-art commu- nication device that uses radio wave technology to send and receive voice and data transmissions. It is designed to operate much like a cell phone. However, the handset uses the private telephone system installed in your facility and will not operate outside the area covered by this system.

  • Page 6: Table Of Contents

    Table of Contents The Handset ................8 Modes of Operation ................8 Menu Navigation ................9 Shortcut Keys ................9 Handset Displays ................10 Status Bar Indicators ............... 12 Softkey Labels ................... 15 Getting Started .................18 Charging Your Handset ..............18 Indications of Low Battery ............
  • Page 7 Data Entry and Editing ..............55 Handset Accessories ..............56 Battery Packs ..................56 Notes on Battery Packs ..............57 About Chargers ................. 57 Charging Status ................58 Single Charger .................. 59 Dual Charger ................... 60 Quad Charger ................... 61 Carrying Options ................

  • Page 8: The Handset

    Messaging Custom text messaging applications may be programmed for your facility. This mode is activated through the menu. Push-to-talk (PTT) The Avaya 3645 Wireless IP Telephone uses channels for incoming and outgoing radio communication. While PTT is active, the handset is in PTT mode.

  • Page 9: Menu Navigation

    Menu Navigation NavOK The navigation keys (Nav keys) just below the softkeys are used to navi- gate through menu options. These are referred to in this guide as Nav , and Nav Nav Nav NavOK Shortcut Keys When a menu is displayed, a shortcut key may be displayed on the right edge of the menu line.

  • Page 10: Handset Displays

    July 5 , the time is 12:19 p.m., the user profile is Loud, and the default PTT Nav   channel (Avaya 3645 model only) is 1: General. Press to dis- play the second set of available softkeys: Prof Spdl...
  • Page 11 Feature Menu Display Example Function Menu Park/Unpark Forward Directory Call Disp Prof Exit This display is reached by pressing the key. It displays a list of fea- tures that may be activated while on a call. Available features depend on the configuration of your communication server.

  • Page 12: Status Bar Indicators

    Status Bar Indicators Indicator Function The signal-strength icon indicates the strength of the signal and can assist the user in determining if the handset is moving out of range. The letter replaces the radio wave graphic in the signal-strength icon when band roaming is active to indicate which 802.11 band the handset is currently using.
  • Page 13 Indicator Function Up and down arrows are displayed when the menu has additional options above or below. Left or right arrows are displayed when there are additional softkeys available and during editing when the cursor may be moved left or right.
  • Page 14 Indicator Function The download icon indicates that the handset is downloading code. This icon only appears while the handset is running the over-the-air downloader. It appears to the right of the signal strength icon in the same location as the voicemail icon. The download failure icon indicates that the handset has failed to download code because the code is incompatible with the handset...

  • Page 15: Softkey Labels

    Softkey Labels The bottom row of the handset displays labels associated with the four softkeys just below it. When a softkey is active, a label appears to describe its function. Pressing the softkey will activate the feature. When additional softkeys are available, arrows appear to the left and right of the soft- ...
  • Page 16 Label Description Action Edit Edit Opens an editing window so you can change information about an entry in the phonebook. Exit Exit Exits out of the menus. Hold Hold Places a call on hold. Logs Call Logs Opens the Call Log menu. More Additional Displays additional set or sets of softkeys...
  • Page 17 Label Description Action Set Set From the speed dial assignment display, opens the phonebook listing for assigning a phonebook entry to a speed dial key. Spdl Speed dial Opens the list of speed dial numbers. Spkr Speakerphone Toggles speakerphone function. Tran Transfer Enables the transfer of a call to another party on a second line.

  • Page 18: Getting Started

    Getting Started Your Avaya 3641/3645 Wireless IP Telephone is designed for full mobility within the workplace and operates much like a cell phone. It also interfaces with the telephone system at your workplace and incorporates advanced telephony features. Charging Your Handset The handset’s Battery Pack must be charged for a minimum of two hours...

  • Page 19: Handset Operation

    Handset Operation Basic Operation If you want to Then Remove/replace the To remove the Battery Pack: 1. Press down on the latch on the Battery Battery Pack Pack at the back off the handset. 2. Pull the Battery Pack towards you. The Battery Pack releases outward.
  • Page 20 If you want to Then Select Line 1. Press and press to display START LINE the first 4 line appearances. Press LINE again to display any remaining lines. 2. If multiple lines are available, your hand- set will default to line 1. If a different line is desired, press and the number LINE...
  • Page 21 If you want to Then Place a call 1. To dial a number, follow any one of these sequences: • Press or the softkey, START Spkr wait for a dial tone, then dial the extension or number. • To redial the last number called, press , then press the soft- START...
  • Page 22 If you want to Then Answer a call When you receive a call: • The handset will ring or vibrate to alert you of the incoming call. • A line indicator on the display will flash and the display will show information about the call, such as caller's name and extension.
  • Page 23 If you want to Then Hang up Press . Be sure to do this at the end of each call to return to the standby mode. Normal Mode: If the other party hangs up, the display will show , along with a warning Press End Call tone.
  • Page 24 If you want to Then Redial a number PBX Redial: Press , press the softkey, and START More then press the softkey to dial the last ReDl number called. Facilities without Call Logs: In certain systems, the Redial function replaces Call Logs. Press and then Nav...
  • Page 25 If you want to Then Resume or end a Press followed by the line number key. LINE held call If you end a call with one or more calls on hold, the menu will open automatically Line listing the lines that do not have softkeys assigned to them.
  • Page 26 It will also appear as entry number 1. (Avaya 3645 only) The side button may be programmed to place a call to an emergency number. Press the button once to test this. If...
  • Page 27 If you want to Then Conference a call The Conference feature allows you to conference up to the maximum number of parties set by your system administrator. To add another party to a call 1. Dial the first party, then press .
  • Page 28 If you want to Then Display additional During a call, press to display additional features that have been features customized for your facility. Turn on the backlight The backlight comes on when any key is pressed or when there is an incoming call and stays on for 10 seconds.

  • Page 29: System Directory

    System Directory If you want to Then *Open system 1. In active (off hook) mode, press open the menu. directory Function 1..Function Menu Feature A (if locally programmed) Feature B (if locally programmed) Directory Call Disp Prof Exit 2. Scroll down to the option and Directory press...
  • Page 30 If you want to Then 3. Press the digits that correspond to the letters of the name you want to find. Example - press 3-2-6-6, etc. to display the name "DANIELS".: 1..Daniels, Scott 3523 Call Next Exit 4. Scroll through system directory entries by pressing the softkey Next...

  • Page 31: Call Logs

    Call Logs If you want to Then Open a call log Each log displays the 20 most recent calls by name, number and time with the most recent first. 1. In standby mode, press the softkey. Logs The following list of call logs will show: •...
  • Page 32 If you want to Then 2. Use the keys to highlight the log you want to view and press NavOK [Log type] Choose a number A name Call 2 Call 3 Call 4 Save Back Use the softkeys to save or delete the selected number.
  • Page 33 If you want to Then Save a number from a 1. Select the number from the log using keys. call log to the 2. Press the softkey. Save phonebook 3. See instructions below for editing a phonebook entry. softkey will not be available if this Save number is already in the phonebook or if the phonebook is full.
  • Page 34 If you want to Then View call details 1. Open the call log. 2. Select the call you wish to view and press . The screen NavOK Call Details appears: Call Details A Name 555-555-5553 02:19:28 10/10/08 Save Back The number may be saved to the phonebook or deleted using the softkeys.
  • Page 35 If you want to Then Clear a call log 1. Open the Call Logs and select Clear . Press Logs NavOK Clear all call logs Call Logs Select a Log Outgoing Calls Missed Calls Answered Calls Clear Logs Prof Exit 2.
  • Page 36 If you want to Then Enable/disable call Open the Call Logs and scroll down to reveal and select the option. This is logging Disable Logs a toggle option. The info line indicates if logging is disabled or enabled. Press to disable if enabled or to enable if NavOK disabled.
  • Page 37 If you want to Then Enhanced local dialing Enhanced Local Dialing is controlled by the system administrator. If enabled, numbers called from the Missed and Answered call logs will be automatically processed to determine if any additional digits are needed (e.g. 9 to reach an outside line) and if so, the system adds them and places the call.

  • Page 38: Phonebook

    Phonebook If you want to Then Open the phonebook Press the softkey from standby mode. PhBk The phonebook may also be opened by pressing the softkey when it appears in Save a call log or during predialing. Phonebook Select Name >...
  • Page 39 If you want to Then View a phonebook Select the name and press NavOK entry Phonebook spdl Daniels, Scott number 3523 Spkr Spdl Back The entry may be called, assigned a speed dial number or edited from this screen. If a speed dial number has been assigned to this name, it will appear beside spdl...
  • Page 40 If you want to Then Dial phonebook Select the entry and press or the START softkey. number Spkr Phonebook Select Name > # 911 <new> A Name B Name Spkr Edit Back Enter a new name and 1. Open the phonebook. 2.

  • Page 41: Speed Dial

    Speed dial If you want to Then Open the speed dial Press the softkey from standby mode. Spdl list from standby Speed Dial Menu Assign to a key > [System Name] 1 [System Name] 2 [Name] B [Name] Spkr Exit View the system speed If the system speed dial key has been dial number...
  • Page 42 If you want to Then Make a speed dial call 1. From standby or while in the speed dial menu, press and hold the corresponding number key on the keypad for one second. The system speed dial key must be pressed for three seconds.
  • Page 43 If you want to Then Assign a speed dial A phonebook entry may be assigned to a speed dial key from the speed dial list or from number the phonebook edit number display. From the speed dial list: 1. Select the speed dial key that you wish to assign.
  • Page 44 If you want to Then From the phonebook view number display: Phonebook spdl Daniels, Scott number 3523 Spkr Spdl Back 1. Press the softkey from the view Spdl number display in the phonebook. 2. When the speed dial list opens, navigate to an empty slot and press .

  • Page 45: Emergency Dial/Push-To-Talk (Ptt)

    Push-to-Talk (PTT) The PTT feature allows Avaya 3645 Wireless IP Telephones to operate in a group broadcast mode that allows the handsets to behave like walkie- talkies, where a single handset can transmit to multiple listeners.
  • Page 46 PTT is enabled by the system administrator and set up by the user in the . See the options for setting up PTT. If the Config Menu Config Menu system administrator has disabled PTT, the PTT options will not appear in Config Menu If you want to Then Make a PTT call To call on the default channel, from standby...
  • Page 47 If you want to Then Change PTT volume Use the volume buttons on Down the side of the handset. Answer a telephone Press the key. PTT transmissions will START be pre-empted by the telephone call. call during a PTT transmission Start a telephone call Press the key and dial the number.

  • Page 49: Advanced Features

    Advanced Features Facility-Specific Features Press the key while off-hook to display the menu of advanced tele- phony features available in your facility. The features may be activated by pressing the corresponding shortcut key or by using the keys to high- light the option and pressing NavOK The Config Menu...

  • Page 50: Config Menu Options

    Config Menu Options Lock Keys User Profiles Silent Vibrate Loud Set as Active Telephone Soft Ring Settings Message Alert 1 Custom Noise Mode Message Alert 2 Ring in Headset Ring in Speaker Ring Cadence Warning Tones Ring Tone Key Tones Ring Volume Push-to-talk Vibrate Cadence...
  • Page 51 continued from previous page Phone Settings Keypad Autolock Languages Display Contrast Use Hearing Aid Use No Hearing Aid Startup Song Play/Inhibit Predial Enable/Disable Roam Beep Play/Inhibit Push-to-talk Default Channel Subscribed Channels PTT Audio Volume PTT Tone Volume System Info Phone IP Address OAI IP Address SVP IP Address Call Server IP...

  • Page 52: Toggle Options

    Toggle Options Some menu options that have only two possibilities operate on a toggle basis. The current setting is shown on the second row of the display, called the info line. Press to toggle between the settings. For example, NavOK when is the menu option, will...

  • Page 53: User Profile Settings

    User Profile Settings Your handset ring behavior is established by five User Profiles: Silent , and . The currently-active user profile is Vibrate Loud Soft Custom shown on the standby display. The ring behavior can easily be changed by pressing the softkey and selecting a new profile from the list while Prof the handset is in standby mode.

  • Page 54: Default Profile Settings

    PTT Vibrate* Disabled Disabled Disabled Disabled Disabled Emergency Dial* *Push-to-talk, PTT Vibrate and Emergency Dial are only available on the Avaya 3645 model. Contact your system administrator if you want to reset all user profiles back to these default settings.

  • Page 55: Data Entry And Editing

    Data Entry and Editing Enter numbers by pressing the buttons on the keypad. The blinking under- score identifies the current cursor position. When entering alphanumeric strings, the softkey will appear and may be pressed to tog- CAPS/caps gle the case. Enter letters by repeatedly pressing the corresponding key until the desired letter displays on the screen.

  • Page 56: Handset Accessories

    Handset Accessories Accessories for the Avaya 3641/3645 Wireless IP Telephone include three different charger models, three different Battery Pack models, a headset and several carrying options. Battery Packs The Battery Packs must be recharged periodically. Each type of Battery Pack requires a different amount of time to achieve a fully charged state from a fully depleted state.

  • Page 57: Notes On Battery Packs

    Battery Pack. The Dual Charger will charge the handset and a spare Battery Pack. The Quad Charger can charge up to four Battery Packs at a time. Any Avaya 3641/3645 Battery Pack can be charged in any charger. The Single and Dual Chargers allow the handset to remain operative in speakerphone mode or with a headset while charging.

  • Page 58: Charging Status

    Place the Single or Dual Charger on a flat, horizontal surface. Plug the power supply into the charger and into an appropriate wall outlet. The Quad Charger may be mounted on a horizontal or vertical surface. Charging Status The handset display and the LED on the Dual and Quad Chargers indicate whether or not charging is occurring or completed or if a Battery Pack fail- ure has been detected.* Handset/LED Charging Status...

  • Page 59: Single Charger

    Single Charger The Single Charger is designed to allow the handset to remain operational through speakerphone or headset use while the handset's Battery Pack is being charged. The handset may also be charged while it is in standby mode or turned off. Place the handset in the Single Charger facing forward.

  • Page 60: Dual Charger

    Dual Charger The Dual Charger is designed to charge the Battery Pack in the handset while it remains operational and also charge an additional Battery Pack in the rear charging bay. The handset has charging priority when both slots are occupied. Place the handset in the front slot, facing forward.

  • Page 61: Quad Charger

    Quad Charger The Quad Charger is designed to simultaneously charge four Battery Packs. It may be mounted on a horizontal or vertical surface. The Battery Pack snaps into the charging slot. The LED above the occupied bay indicates the charging status of the Battery Pack in the bay. ...

  • Page 62: Carrying Options

    Coiled lanyard: Plastic coiled lanyard with clothing clip. Headsets Avaya offers optional headsets for use in noisy environments or if you need to have your hands free while talking on the handset. To use the headset, simply plug it into the jack on the right side of the handset.

  • Page 63: Safety Information

    Safety Information WARNING: Changes or modifications to this equipment that are not approved by Avaya may cause this equip- ment to fail to comply with part 15 of the FCC rules, voiding the user’s authority to operate this equipment. WARNING: Avaya products contain no user-serviceable parts inside.

  • Page 64: Electromagnetic Interference And Compatibility

    Electromagnetic Interference and Compatibility  Nearly every electronic device is susceptible to electro- magnetic interference (EMI) if inadequately shielded, designed, or otherwise configured for electromagnetic compatibility. Facilities To avoid electromagnetic interference and/or compatibility conflicts, turn off your handset in any facility where posted notices instruct you to do so. Hospitals or health care facilities may be using equipment that is sensi- tive to external RF energy.

  • Page 65: Use While Driving

    Use While Driving Campus installations and warehouse facilities that use vehicles such as forklifts or golf carts should abide by these guidelines when using Wire- less Telephones: • Give full attention to driving and to the road, aisle, or path. •...

  • Page 66: Safe Use Of Battery Packs And Chargers

    Battery Pack from charging. • Only use Avaya Battery Packs with Avaya chargers. • Never use a non-Avaya charging unit as it could damage the Battery Pack. • Only use the original plug-in power adapter for the chargers.

  • Page 67: Care Of Your Handset

    Care of Your Handset • Avoid dropping the handset or knocking it against hard surfaces. Carrying the handset in a holster or carrying case will help protect it. • There are no serviceable parts in the handset or chargers. You should not open the handset case or disassemble the chargers.

  • Page 68: Index

    Index Accessories Data entry Battery Packs Dialing, enhanced local Carrying options Directory, system Chargers Displays Headset Active Active Mode Feature Menu Standby Backlight Battery Packs Edit Charging – Arrows during Charging status Data entry Options Emergeny Dial/Push-to-Talk (PTT) Removing Defined Replacing Enhanced local dialing Safe Use of...
  • Page 69 Status indicators – System Directory Keypad Cleaning Cover Transfer a call Illustration – Unlock User profile Default settings Menu Navigation Headsets and Messaging Setting – Modes of Operation Volume Navigation Ring Phonebook Edit an entry Save a number to Summary of use Profile, changing Push-to-Talk (PTT) Defined...
  • Page 70 21-601633 Issue 3 June 2010...

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