Diagnostics Enabled - Avaya 3641 Installation, Configuration And Administration

Part B: Avaya 3641/3645 Wireless IP Telephone
• C:vC
v is a decimal number indicating the CCX version advertised by the AP.
C is displayed when AP advertises CCKM. If the AP does not advertise CCKM then this
character space will be blank
•
ssssssss – Security modes: "None", "WEP", "WPA-PSK", "WPA2-PSK", "WPA2-Ent"
• Any/MyID – Softkey to toggle between "single SSID" and "any SSID" modes.
•
Detl/Smry – Softkey to toggle between the multiple AP display (summary), and the
single AP display (detail).
Numbers racing across the Wireless IP Telephone display indicate AP information is being
obtained. A Waiting message indicates the system is not configured properly and the
Wireless IP Telephone cannot find any APs.
Solving Coverage Issues
Coverage issues are best resolved by adding and/or relocating access points.
Overlap issues may be resolved by reassigning channels to the access points or by
relocating the access points. See the Troubleshooting section Access Point Problems for
more information.
9.2

Diagnostics Enabled

The Diagnostics option is used to evaluate the overall quality of the link between the
Wireless IP Telephone, AP, and infrastructure side equipment, such as PBX, AVPP, and
gateways. Unlike Site Survey, the Diagnostics mode is used while the functional code is
running, and during a call.
When Diagnostics is enabled in the Admin menu, the Wireless IP Telephone can display
diagnostic screens any time it is active (in a call).
The display of information is instigated when in a call by pressing the Nav◄ or Nav► key.
Only one of the six diagnostic screens listed below can be shown at a time. Pressing the
Nav keys multiple times will cycle through the various diagnostic screens and the normal
off-hook (IP PBX) display. The numeric icon at the top of the display indicates what
screen number is being displayed. For example: the first time the Nav key is pressed, the
1 icon is shown, and the first of six diagnostic screens are displayed. The next time it is
pressed, the 2 icon is shown, and the next of six diagnostic screens is displayed. The
counters will be cycled through in this fashion until there are no more counters to be
displayed. After all the diagnostic screens have been displayed, the screen returns to the
normal off-hook IP PBX screen.
The information provided when Diagnostics is enabled includes:
88
.
Avaya Voice Priority Processor, Avaya 3641/3645 Wireless IP Telephone, Handset Administration Tool