Acd Agent – Log In/Out; Default Access Codes; Default Feature Codes - Mitel 5304 User Manual

Default Access Codes

The following are default system access codes. If your system uses different codes, record the
codes in the "New Code" column for reference.
Outside Line Access Codes
Emergency Call
Outgoing Call (Default)
Select Line Group 1 to 208
Automatic Route Selection
Extension Numbers
Attendant
Phone Extensions
Hunt Groups

Default Feature Codes

The following table lists default feature codes. If your system administrator changes any of the
default codes, you can record the new codes in the "New Code" column for reference.
NOTES
To delete the characters entered:
To cancel the feature:
Account Code – Follow Calls
Account Code – Optional
ACD Agent – Log In
ACD Agent – Log In/Out
ACD Agent – Log Out
ACD Agent – Wrap-up Terminate
Activate Door Relay
Agent Help – Reject
Mitel ® 5304 IP Phone User Guide – Issue 2, June 2010
Code Type
Code Type
Most of the Mitel feature codes work when your phone is idle or "on hook." Because
the dialpad buttons are located under the handset, you may find it easier to lift the
handset, press the hookswitch down, and then dial the feature code.
If you are on an active call or if you are off-hook, you need to press the Special
button before you enter the feature code to activate the feature.
Press the Hold button to move the cursor to the left and delete the characters entered.
Press *.
Feature
Personalizing Your Phone
Code
911 (999/112 Europe)
8
92001 to 92208
92000
Code
0
1000 to 1999
2000 to 2299
Page
27
27
53
53
53
54
17
55
New Code
New Code
Code New Code
391
390
326
328
327
329
332
376
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