Table Of Contents - Mitel 5304 User Manual

5304 IP Phone Quick Reference Guide
This guide provides information for frequently used features. For more information about these and other features,
refer to the user guide. For voice mail information, refer to the voice mail user guide for your system.
Programmable Buttons
The 5304 IP phone has nine programmable buttons.
When you first receive your phone, the buttons are pre-
programmed as indicated in the table below. You may
be able to reprogram the buttons for quick access to
features or frequently called phone numbers.
Button 1 is located just below the external speaker, and
button 9 is located just above the volume buttons.
Button
1 Special: Activates features while on a
call or off-hook.
2 DND: Enables/disables the DND
feature for your phone. When enabled,
internal calling parties see your
selected DND message.
3 Forward: Forwards all incoming calls
to a specified destination.
4 Message: Connects to your voice
mailbox. Toggles between Alpha Mode
and Numeric Mode when entering
dialpad characters.
5 Redial: Calls the last external number
dialed. You cannot redial internal
numbers.
6 Transfer: Transfers the current call.
Also functions as a forward space
when entering dialpad characters.
7 Hold: Places the current call on hold.
Also functions as a backspace button.
8 Intercom (IC): Provides a call line for
internal (intercom) calls.
9 Call: Provides a call line for external
calls.
Up Volume: Provide volume control for
Down the ringer, handset and speaker. Also
provides the ability to scroll through
display options.
Mitel ® 5304 IP Phone User Guide - Issue 2, June 2010
Action
Commonly Used Feature Codes
Most of the feature codes work when your phone is idle
or "on hook." If you are on an active call or if you are off-
hook, you may need to press the Special button before
you enter the feature code to activate the feature.
Feature
ACD Agent - Log In/Out
Background Music - On/Off
Call Forward - All Calls
Call Logging
Conference
Default Station
Directory
Display Time And Date
Do-Not-Disturb - On/Off
Dynamic Express Extension On/Off
Dynamic Express Extension - Handoff
Hold - Individual
Hold - System
Message - Cancel Left Message
Message - Delete Message
Message - Leave Message
Message - View Messages Menu
Microphone Mute - On/Off
Page Receive - On/Off
Program Buttons
Program Station Password
Programmable Buttons - Default
Queue (Callback) Request
Record-A-Call
Reverse Transfer (Call Pick-Up)
Ring Tone Selection
Station Speed Dial
Station Speed Dial - Programming
Switch Keymap
System Forward - On/Off
System Speed Dial
View Button Assignments
Code
328
313
355
333
5
394
307
300
372
364
388
336
335
366
368
367
365
314
325
397
392
395
6
385
4
398
382
383
399
354
381
396