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Summary of Contents for Mitel MiVoice Business 5300
- Page 1 MiVoice Business 5300 Quick Reference Guide...
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Page 2: Table Of Contents
Table of Contents About Sunco Communications ..... 1 HOW TO PLACE A SERVICE TICKET......1 Guide for Buttons ........2 MITEL 5320………………………………………………….2 MITEL 5330..............3 MITEL 5340………………………………………………….4 BUTTON DESCRIPTIONS…………………………...……5 Calling & Programming ......4 BASIC CALL HANDLING……………………………….…4 ADVANCED CALL HANDLING…………………………...5... - Page 3 Sunco is your Trusted Telecom Systems Integrator Making business communication easier for you From modest beginnings as a home-based, family-run business, Sunco has grown over the past 20 years into the trusted telecommunications partner for over 1,600 businesses across Canada. We are a proud, Canadian company with the love of business communication at the very core of what we do.
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Page 4: Mitel 5320
MiVoice Business 5300 Guide Mitel 5320 Name Corded Handset Display Provides 15 self-labelling, programmable buttons. External Speaker Navigation Buttons Volume Control Ring/Message Indicator Speaker Mute Menu Cancel Key Hold Key Redial Key Transfer/Conference Key Message Dialpad... -
Page 5: Mitel 5330
MiVoice Business 5300 Guide Mitel 5330 Name Corded Handset Display Provides 32 self-labelling, programmable buttons. External Speaker Navigation Buttons Volume Control Ring/Message Indicator Speaker Mute Menu Cancel Key Hold Key Redial Key Transfer/Conference Key Message Dialpad... -
Page 6: Mitel 5340
MiVoice Business 5300 Guide Mitel 5340 Name Corded Handset Display Provides 47 self-labelling, programmable buttons. External Speaker Home Button Navigation Buttons Ring/Message Indicator Speaker Mute Menu Cancel Key Hold Key Redial Key Transfer/Conference Key Message Dialpad... -
Page 7: Button Descriptions
MiVoice Business 5300 Guide Button Descriptions Button Action Up or Down Provides volume control. Scrolls through features options. Speaker Activates Handsfree Mode. Mute Mutes the microphone during a call. Menu Provides access to menus for your phone's additional features. Cancel The Cancel or Goodbye key. -
Page 8: Calling & Programming
MiVoice Business 5300 Guide Calling & Programming BASIC CALL HANDLING TRANSFERRING A CALL MAKING A CALL Ensure you are on active call with the party you Lift the handset or press the speaker/headset wish to transfer. key for handsfree. Press the Transfer softkey. The active call is At the dial tone, dial 9 and then enter the placed on hold. -
Page 9: Advanced Call Handling
MiVoice Business 5300 Guide Calling & Programming ADVANCED CALL HANDLING MAKING A CALL USING THE CONTACTS APPLICATION Press the Menu key, and then press >> until Call History appears. Press OK, and then press Next or Prep to navigate to the desired call history type (Missed Calls, Answered Calls, or Outgoing Calls).