Index - Mitel 5304 User Manual

Index

Symbols
5304 Features 2
A
About Your IP Phone 1
Account Codes, using 27
ACD Hunt Group Wrap-up Timer, stopping 54
ACD Hunt Groups
logging in 53
logging out 54
Agent Help
accepting or rejecting 56
requesting 55
Agent Help Calls
accepting or rejecting 56
Agent, ACD hunt group 53
Audio Problems 60
Automatic
Access, disabling 19
Access, enabling 19
Trunk Answer, using 20
Automatic Call Access, using 19
Automatic Trunk Answer, using 20
B
Background Music 8
Background Music, listening 8
Barge-In, using 57
Button Assignments,viewing 16
Buttons
call 4
dialpad 2, 5
DND 4
forward 4
hold 4
IC 4
intercom 4
labels 7
message 4
programmable 2, 4
redial 4
special 4
transfer 4
volume 2, 5
Page 63
C
Call Button 4
Call Forward
Manual 33
System 33
using 33
Call Logging, using 38
Callback, requesting 21
Caller ID Information
displaying 32
viewing 32
Calls
answering 19
camping-on to phone 21
conference, placing 36
emergency, placing 21
external, placing 22
forwarding 33
intercom 4
internal, placing 21
logs, using 38
monitoring 56
muting the microphone 29
outside 4
picking up (reverse transferring) 31
placing 21
placing internal (IC) 21
recording 37
redirecting 19
redirecting incoming 19
stealing 56
transferring 31
waiting, answering 19
Calls On Hold, placing 30
Camp-On, using 21
Characters, entering dialpad 10
Codes
account 27
default system access 13
feature, default 13
Outgoing Call access 21, 22
Comfort and Safety Tips 5
Conference
ending and placing 37
transferring 36
Mitel 5304 IP Phone User Guide – Issue 2, June 2010
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Index