Acd Agent – Log In/Out; Default Access Codes; Outside Line Access Codes; Extension Numbers - Mitel 50005070 User Manual

Personalizing Your Endpoint

Default Access Codes

The following are default system access codes. If your system uses different codes, record the
codes in the "New Code" column for reference.

Outside Line Access Codes

Emergency Call
Outgoing Call (Default)
Select Line Group 1 to 208
Automatic Route Selection

Extension Numbers

Attendant
Endpoint Extensions
Hunt Groups

Default Feature Codes

The following table lists default feature codes. If your system administrator changes any of the
default codes, you can record the new codes in the "New Code" column for reference.
NOTES
Account Code – Follow Calls
Account Code – Optional
ACD Agent – Log In
ACD Agent – Log In/Out
ACD Agent – Log Out
ACD Agent – Wrap-up Terminate
Agent Help – Reject
Agent Help – Request
Answer Ringing Call
Automatic IC Access – On/Off
Automatic Trunk Access – On/Off
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Code Type
Code Type
Most of the following feature codes work when your endpoint is idle. However, if
you are on an active call or if the endpoint is off-hook, you may need to press
(Special) before you enter the feature code to activate the feature.
If you make a mistake when entering a feature code, you can press
move the cursor to the left and delete the characters entered, or you can press
cancel the feature.
Feature
Code
911 (999/112 Europe)
8
92001 to 92208
92000
Code
0
1000 to 1999
2000 to 2299
Page
25
25
43
43
43
44
44
44
17
17
17
Mitel ® Model 5330/5340 User Guide – Issue 2, October 2008
New Code
New Code
(Hold) to
*
to
Code New Code
391
390
326
328
327
329
376
375
351
361
360