Mitel 8620 Manuals

Manuals and User Guides for Mitel 8620. We have 2 Mitel 8620 manuals available for free PDF download: User Manual

Mitel 8620 User Manual

Mitel 8620 User Manual (80 pages)

Mitel IP Phone User Manual

Brand: Mitel | Category: IP Phone | Size: 1.12 MB

Table of Contents

Commonly Used Feature Codes
3
Feature Buttons
3
Mitel ® 8620/8622 IP Phone User Guide – Issue 14, June
4
Product Disposal Instructions
6
Safety Notices
6
Power Requirements
7
Software Compatibility
7
Phone Usage
8
Table of Contents
11
Getting Started
15
Welcome
15
About Your IP Phone
16
Display
17
Feature Descriptions
17
Handset
17
Dialpad Buttons
18
Message Indicator Lamp
18
Programmable Buttons
18
Speaker
18
Feature Buttons
19
Phone Connectors
20
Comfort and Safety Tips
21
Phone Signals
21
Headset Instructions
22
Adjusting the Viewing Angle
23
Changing the Ring Tone
23
Changing Volume Levels
23
Personalizing Your Phone
23
Adjusting the Display Contrast
24
Changing the Language
24
Listening to Background Music
24
Using the Dialpad Buttons to Enter Characters
25
Using Programmable Buttons
27
- ACD Agent – Log In/Out
  28
- Default Access Codes
  28
- Default Feature Codes
  28
- Extension Numbers
  28
- Outside Line Access Codes
  28
- Automatic IC Call Access – On/Off
  29
- Automatic Trunk Call Access – On/Off
  29
- Background Music – On/Off
  29
- Call Forward – All Calls
  29
Call Logging
29
View Button Assignments
31
- Viewing Button Assignments
  31
- Resetting Programmable Buttons
  31
- Resetting the IP Phone to the Default Settings
  31
- Switching Keymaps
  31
- Activating Door Relay
  32
- Answering and Placing Calls
  33
- Answering Calls
  33
- Answering Waiting Calls
  33
- Using Automatic Call Access
  33
- Redirecting Calls
  34
- Using Automatic Trunk Answer
  34
- Placing Calls
  35
- Placing Emergency Calls
  35
- Placing Internal Calls
  35
- Requesting a Callback (Queuing the Phone)
  35
- Using Camp-On
  35
- Placing External Calls
  36
- Redialing a Number
  37
- Using Speed Dial
  38
- Using System Speed Dial
  38
- Using Station Speed Dial
  38
- Storing Station Speed-Dial Numbers
  38
- Dialing Station Speed-Dial Numbers
  39
- Deleting Station Speed-Dial Entries
  39
- Assigning Speed-Dial Numbers to Programmable Buttons
  40
- Using the Directory
  41
- Using Account Codes
  42
- Call Features
  43
- Using Handsfree Mode
  43
- Using Ring Intercom Always
  43
- Using Mute
  43
- Placing Calls on Hold
  44
- Entering a Hookflash
  44
- Transferring Calls
  45
- Transferring Calls to Other Extensions
  45
- Transferring Calls to External Numbers
  45
- Using Reverse Transfer
  45
- Viewing Your System Information
  46
- Viewing Caller ID Information
  46
- Forwarding Calls
  47
- Manual Call Forwarding
  47
- System Forwarding
  47
- Using Dynamic Extension Express
  48
- Placing Conference Calls
  50
- Adding a Conference Party
  50
- Transferring a Conference
  50
- Dropping out of a Conference
  50
- Ending a Conference and Placing All Parties on Hold
  51
- Using Record-A-Call
  51
- Using Group Listen
  51
- Using Call Logging
  52
- Using Secondary Extension Buttons
  52
- Using Configuration Assistant
  53
- Changing Your Station Password
  53
- Accessing Configuration Assistant
  53
- Changing the Dynamic Extension Express Settings
  54
- Changing the DND Settings
  54
- Changing the Manual Call Forwarding Settings
  55
- Using Remote Programming
  56
- Changing the Dynamic Extension Express Settings
  56
- Changing the DND Settings
  57
- Changing the Manual Call Forwarding Settings
  57
- Changing Your Station Password
  58
- Messages
  59
- Using Messages
  59
- Leaving Messages at Other Extensions
  59
- Viewing and Responding to Messages
  60
- Canceling Messages Left at Other Extensions
  60
- Deleting Waiting Inter-Station Messages
  60
- Using Do-Not-Disturb (DND)
  61
- Using Reminder Messages
  62
- Paging Other System Users
  63
- Placing a Page Announcement
  63
- Enabling or Disabling the Page Feature
  63
- Hunt Groups
  65
- Logging in to ACD Hunt Groups
  65
- Logging out of ACD Hunt Groups
  66
- Stopping the ACD Hunt Group Wrap-Up Timer
  66
- Other Hunt Group Features
  66
- Requesting Agent Help
  66
- Diverting Hunt Group Calls
  67
- Hunt Group Supervisor Features
  67
- Accepting or Rejecting Agent Help Calls
  67
- Monitoring Calls
  67
- Stealing Hunt Group Calls
  67
- Using Barge-In
  68
- Troubleshooting
  69
- Contact Information
  69
- Error Messages
  69
- Troubleshooting Tips
  70
- Index
  73

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Mitel 8620 User Manual

Mitel 8620 User Manual (76 pages)

Mitel Telephone User Manual

Brand: Mitel | Category: Telephone | Size: 1.11 MB

Table of Contents

Commonly Used Feature Codes
3
Feature Buttons
3
Mitel ® 8520 Telephone User Guide – Issue 14, June
4
Maintenance and Repair
6
Product Disposal Instructions
6
Programming Emergency Numbers
6
Safety Notices
6
Phone Usage
7
Table of Contents
9
Getting Started
13
Welcome
13
About Your Telephone
14
Display
15
Feature Descriptions
15
Handset
15
Dialpad Buttons
16
Message Indicator Lamp
16
Programmable Buttons
16
Speaker
16
Feature Buttons
17
Comfort and Safety Tips
18
Phone Signals
18
Headset Instructions
19
Adjusting the Viewing Angle
21
Changing the Ring Tone
21
Changing Volume Levels
21
Personalizing Your Phone
21
Adjusting the Display Contrast
22
Changing the Language
22
Listening to Background Music
22
Using the Dialpad Buttons to Enter Characters
23
Using Programmable Buttons
25
- ACD Agent – Log In/Out
  26
- Default Access Codes
  26
- Default Feature Codes
  26
- Extension Numbers
  26
- Outside Line Access Codes
  26
- Automatic IC Call Access – On/Off
  27
- Automatic Trunk Call Access – On/Off
  27
- Background Music – On/Off
  27
- Call Forward – All Calls
  27
Call Logging
27
View Button Assignments
29
- Viewing Button Assignments
  29
- Resetting Programmable Buttons
  29
- Resetting the Telephone to the Default Settings
  29
- Switching Keymaps
  29
- Activating Door Relay
  30
- Answering and Placing Calls
  31
- Answering Calls
  31
- Answering Waiting Calls
  31
- Using Automatic Call Access
  31
- Redirecting Calls
  32
- Using Automatic Trunk Answer
  32
- Placing Calls
  33
- Placing Emergency Calls
  33
- Placing Internal Calls
  33
- Requesting a Callback (Queuing the Phone)
  33
- Using Camp-On
  33
- Using Off-Hook Voice Announce
  34
- Placing External Calls
  34
- Redialing a Number
  35
- Using Speed Dial
  36
- Using System Speed Dial
  36
- Using Station Speed Dial
  36
- Storing Station Speed-Dial Numbers
  36
- Dialing Station Speed-Dial Numbers
  37
- Deleting Station Speed-Dial Entries
  37
- Assigning Speed-Dial Numbers to Programmable Buttons
  38
- Using the Directory
  39
- Using Account Codes
  40
- Call Features
  41
- Using Handsfree Mode
  41
- Enhanced Speakerphone Mode
  41
- Using Ring Intercom Always
  41
- Using Mute
  42
- Placing Calls on Hold
  42
- Entering a Hookflash
  42
- Transferring Calls
  43
- Transferring Calls to Other Extensions
  43
- Transferring Calls to External Numbers
  43
- Using Reverse Transfer
  43
- Viewing Your System Information
  44
- Viewing Caller ID Information
  44
- Forwarding Calls
  45
- Manual Call Forwarding
  45
- System Forwarding
  45
- Using Dynamic Extension Express
  46
- Placing Conference Calls
  48
- Adding a Conference Party
  48
- Transferring a Conference
  48
- Dropping out of a Conference
  48
- Ending a Conference and Placing All Parties on Hold
  49
- Using Record-A-Call
  49
- Using Group Listen
  49
- Using Call Logging
  50
- Using Secondary Extension Buttons
  50
- Using Configuration Assistant
  51
- Changing Your Station Password
  51
- Accessing Configuration Assistant
  51
- Changing the Dynamic Extension Express Settings
  52
- Changing the DND Settings
  52
- Changing the Manual Call Forwarding Settings
  53
- Using Remote Programming
  54
- Changing the Dynamic Extension Express Settings
  54
- Changing the DND Settings
  55
- Changing the Manual Call Forwarding Settings
  55
- Changing Your Station Password
  56
- Messages
  57
- Using Messages
  57
- Leaving Messages at Other Extensions
  57
- Viewing and Responding to Messages
  58
- Canceling Messages Left at Other Extensions
  58
- Deleting Waiting Inter-Station Messages
  58
- Using Do-Not-Disturb (DND)
  59
- Using Reminder Messages
  60
- Paging Other System Users
  61
- Placing a Page Announcement
  61
- Enabling or Disabling the Page Feature
  61
- Hunt Groups
  63
- Logging in to ACD Hunt Groups
  63
- Logging out of ACD Hunt Groups
  64
- Stopping the ACD Hunt Group Wrap-Up Timer
  64
- Other Hunt Group Features
  64
- Requesting Agent Help
  64
- Diverting Hunt Group Calls
  65
- Hunt Group Supervisor Features
  65
- Accepting or Rejecting Agent Help Calls
  65
- Monitoring Calls
  65
- Stealing Hunt Group Calls
  65
- Using Barge-In
  66
- Troubleshooting
  67
- Contact Information
  67
- Error Messages
  67
- Troubleshooting Tips
  68
- Index
  71

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