Page 1 HP Integrity rx1600 Operation and Maintenance Guide Regulatory Model Number: RSVLA-0302 Version 2.0 Manufacturing Part Number: 5991-8093 December 2010 U.S.A. © Copyright 2004, 2010 Hewlett-Packard Development Company, L.P..
Page 2: Legal Notices
Adobe and Acrobat are trademarks of Adobe Systems Incorporated. HP-UX Release 10.20 and later and HP-UX Release 11.00 and later (in both 32 and 64-bit configurations) on all HP 9000 computers are Open Group UNIX 95 branded products. Intel and Itanium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Page 3: Table Of Contents
HP Encourages Your Comments ........
Page 4 Contents cpuconfig ................. . .58 default.
Page 5 HP e-DiagTools Hardware Diagnostics ........
Page 6 Contents 7. Removing and Replacing Components Safety Information ................131 Service Tools Required .
Page 7 Contents Removing the Optional Management Processor Card ..........168 Replacing the Optional Management Processor Card .
Page 8 Contents SEL and FPL Log Entries ..............196 Accessing the logs with MP commands .
Page 9 Figure 4-1. Front View of the hp Integrity rx1600 Server .......
Page 10 Figures Figure 7-2. Removing and Replacing the Cover...........134 Figure 7-3.
Page 11 Figures Figure 8-1. Component Location ............. .175 Figure 8-2.
Page 12 Figures...
Page 13: About This Document
Document updates may be issued between editions to correct errors or document product changes. To ensure that you receive the updated or new editions, you should subscribe to the appropriate product support service. See your HP sales representative for details.
Page 14: Related Documents
Command Related Documents The HP Server Documentation CD-ROM has been provided with your server. It contains a complete documentation set for the server, including localized versions of key documents. Included on the CD-ROM are the Site Preparation and Operations and Maintenance guides, which contain in-depth troubleshooting, installation, and repair information.
Page 15 About This Document Where to Get Help • Try to determine precisely what did or did not happen. Step 2. Collect the following information: • The model number of your server (for example, rx1600). • The product number of your server. This can be found on the identification label, which is found at the front of the unit (typically A6837B A6838B, and so on).
Page 16 About This Document Where to Get Help Chapter 1...
Page 17: Controls, Ports And Indicators
Controls, Ports and Indicators This chapter describes the controls, ports, and indicators found on the front panel, rear panel and internal locations of the hp Integrity rx1600 Server. The hp Integrity rx1600 Server is designed to be rack mounted. Control Panel The control panel of the hp Integrity rx1600 Server provides the controls and indicators commonly used for operation.
Page 18: Additional Controls And Indicators
See Chapter 6, Troubleshooting, for details on information provided by the system and diagnostic LEDs. Additional Controls and Indicators The hp Integrity rx1600 Server can have up to two low-voltage differential (LVD), 3.5 inch form factor hard disk drives installed. These hard disk drives have LEDs that provide status and activity information.
Page 19: Optional Removable Media Drive
None Not Used Optional Removable Media Drive The hp Integrity rx1600 Server is delivered without a removable media drive. Either a DVD or CD-RW/DVD drive may be added. Each of these optional devices has one activity LED. Figure 2-4 Activity LED...
Page 20 Controls, Ports and Indicators Rear Panel • Optional Management Processor Card LAN • PCI Slots 1 and 2 Figure 2-5 Rear View Optional Management Board AC Power Connectors Receptacle 10/100 Video Serial PCI Slot 1 10/100/1000 10/100 Serial PCI Slot 2 LVD/SE SCSI Locator Button and LED...
Page 21: 10/100/1000 Base-T Ethernet Lan Connector
Controls, Ports and Indicators Rear Panel 10/100/1000 base-T ethernet LAN Connector The rear panel 10/100/1000 base-T ethernet LAN connector has the following status and activity LEDs. Figure 2-6 10/100/1000 base-T ethernet LAN Connector LEDs 1000BT 100BT 10BT Activity Table 2-5 10/100/1000 base-T ethernet LAN Connector LEDs Description 1000BT...
Page 22: 10/100 Base-T Ethernet Lan Connector
Controls, Ports and Indicators Rear Panel 10/100 base-T ethernet LAN Connector The rear panel 10/100 base-T ethernet LAN connector has the following status and activity LEDs. Figure 2-7 10/100 base-T ethernet LAN Connector LEDs Activity (Green) Speed (Yellow) 1 2 3 4 5 6 7 8 Table 2-6 10/100 base-T ethernet LAN Connector LEDs...
Page 23 Controls, Ports and Indicators Rear Panel Table 2-7 Optional Management Processor Card LAN LEDs (Continued) Description Standby Power Green—Standby power on, off—standby power off Chapter 2...
Page 24 Controls, Ports and Indicators Rear Panel Chapter 2...
Page 25: External Connectors
External Connectors This chapter describes the external connectors provided on the hp Integrity rx1600 Server. Connector Pinouts The following ports and connectors are found on the rear panel of the hp Integrity rx1600 Server. • Dual USB 2.0 • Serial •...
Page 26: Universal Serial Bus (Usb) Ports
External Connectors Universal Serial Bus (USB) Ports Universal Serial Bus (USB) Ports Figure 3-2 Dual USB Port Connector Table 3-1 USB Pinouts Pin Number Signal Description +5VDC Ground Serial Port Figure 3-3 Serial Port Connector 1 2 3 4 5 6 7 8 9 Table 3-2 Serial Port Pinouts...
Page 27: Scsi Port, Ultra 3, 68-Pin
External Connectors SCSI Port, Ultra 3, 68-Pin Table 3-2 Serial Port Pinouts (Continued) Pin Number Signal Description Data Term Ready Ground Data Set Ready Request to Send Clear to Send Ring Indicator SCSI Port, Ultra 3, 68-Pin A single, Ultra 3, 68 pin SCSI connector is located at the rear panel of the server. The external connector supports SCSI channel “B.”...
Page 28 External Connectors SCSI Port, Ultra 3, 68-Pin Table 3-3 SCSI Port Pinouts (Continued) Pin Number Signal Description Pin Number Signal Description S10 (+DB 4) S44 (-DB 4) S11 (+DB5) S45 (-DB 5) S12 (+DB 6) S46 (-DB 6) S13 (+DB 7) S47 (-DB 7) S14 (+DB P) S48 (-DB P)
Page 29: 10/100 Lan Connector
External Connectors 10/100 LAN Connector 10/100 LAN Connector Figure 3-5 10/100 LAN Connector Activity (Green) Speed (Amber) 1 2 3 4 5 6 7 8 Table 3-4 10/100 LAN Connector Pinouts Pin Number Signal Description Not used Not used Not used Not used Chapter 3...
Page 30: 10/100/1000 Lan Connector
External Connectors 10/100/1000 LAN Connector 10/100/1000 LAN Connector Figure 3-6 10/100/1000 LAN Connector 1 2 3 4 5 6 7 8 1000BT 100BT 10BT Activity Table 3-5 10/100/1000 LAN Connector Pinouts Pin Number Signal Description Not used Not used Not used Not used Chapter 3...
Page 31: Installing And Configuring
Slot 1 Slot 0 One additional hard disk drive may be added to your HP Server in slot 1. Always use low profile disk drives (1.0” height) in your hp Integrity rx1600. To install an additional hard disk drive, perform the following steps:...
Page 32 CAUTION If the HP Server is to be operated with only a single hard disk drive installed, the hard disk drive slot filler must be installed to insure proper cooling. If a hard disk drive is installed in slot 1, retain the slot filler to be reinstalled if the drive is removed.
Page 33: Installing Processors And Memory
Installing and Configuring Installing Processors and Memory CAUTION When sliding the hard disk drive into the slot, be careful not to damage the EMI shielding of the drive. The drive should fit into the slot without excessive use of pressure. Figure 4-3Disk Drive Installation in Slot 1 Step 3.
Page 34: Installing An Additional Processor
Installing and Configuring Installing Processors and Memory Ensure that the system is powered-down and all power sources have been disconnected from the server prior to attempting the following procedures. Failure to observe this warning could result in personal injury or damage to equipment. CAUTION Do not operate the server without the cover in place.
Page 35 Installing and Configuring Installing Processors and Memory Each processor has an associated power pod that is required by the processor. Figure 4-4 Processor Location POWER POD POWER POD CPU 0 CPU 1 CPU 0 CPU 1 Rear of Chassis Front of Chassis Step 1.
Page 36: Figure 4-5Removing The Airflow Blocker
Installing Processors and Memory CAUTION If the HP Server is to be operated with only a single processor installed, the CPU airflow blocker must be installed to insure proper cooling. If a second processor is installed in location CPU 1, retain the airflow blocker to be reinstalled if the processor is removed.
Page 37: Figure 4-6Unlocking The Processor Locking Mechanism
Installing and Configuring Installing Processors and Memory CAUTION The zero insertion force (ZIF) socket for the processor is locked and unlocked by 1/2 of a full turn of the 2.5 mm hex tool. The counterclockwise 180 degree rotation (1/2 turn) unlocks the socket. A clockwise 180 degree rotation locks the socket.
Page 38: Figure 4-8Locking The Processor Assembly In Place
Installing and Configuring Installing Processors and Memory Step 5. Use the special processor tool (P/N 5069-5441) shipped with your replacement processor assembly to lock the processor in place on the system board. To do this, insert the special processor tool into the lock and rotate it clockwise 180 degrees.
Page 39: Figure 4-10Securing The Sequencer Retaining Cover
Installing and Configuring Installing Processors and Memory Step 8. Screw in the four sequencer captive screws. Figure 4-10Securing the Sequencer Retaining Cover Torquing pattern Front of server Step 9. Slide the power module on the system board metal mounting bracket forward to mate the power module connector with the processor connector.
Page 40: Figure 4-12Securing The Processor Power Pod
Installing and Configuring Installing Processors and Memory Step 10. Align the two mounting screw holes on the power module with their screw holes on the system board’s metal mounting bracket. Screw in the power module mounting screws. Figure 4-12Securing the Processor Power Pod Front of server Step 11.
Page 41: Installing Additional Memory
Installing Additional Memory The hp Integrity rx1600 Server has 8 memory sockets for installing DDR SDRAM memory modules. These memory modules can either be 256MB, 512MB, 1GB, or 2GB size. The system supports combinations from 512 MB up to 16GB.
Page 42: Dimm Locations
Installing and Configuring Installing Additional Memory DIMM Locations Eight DIMM slots are provided on the system board. These DIMM slots are designated in ordered pairs. 0A and 0B, 1A and 1B, 2A and 2B, and 3A and 3B. DIMM sizes within each pair must match. Loading order for the DIMM slots is sequential with the loading order being slot 0, slot 1, slot 2 and slot 3.
Page 43: Installing Dimms
Installing and Configuring Installing Additional Memory Installing DIMMs To install DIMMs, perform the following steps: Step 1. Turn off the system, disconnect all cables, and remove the system cover. CAUTION To ensure that memory modules are not damaged during removal or installation, power off the server and unplug the power cord from the AC power outlet.
Page 44: Installing Additional Pci Cards
Installing and Configuring Installing Additional PCI Cards • Run the info mem command at the EFI shell prompt, or • Run memdiag from the Offline Diagnostics DC to insure that the memory is functional. Installing Additional PCI Cards The server may contain up to 2 PCI cards. PCI cards are located on the I/O riser assembly. WARNING Ensure that the system is powered-down and all power sources have been disconnected from the server prior to removing or replacing a PCI card.
Page 45: Figure 4-17 Using Jackscrew To Release Pci I/O Riser
Installing and Configuring Installing Additional PCI Cards Step 2. Release the PCI I/O riser by turning the jackscrew. This action frees the PCI I/O riser from the system board. Figure 4-17 Using Jackscrew to Release PCI I/O Riser Step 3. Remove the PCI I/O Riser from the chassis. Figure 4-18Removing the PCI I/O Riser Assembly Chapter 4...
Page 46: Figure 4-19Removing A Pci Slot Cover
Installing and Configuring Installing Additional PCI Cards Step 4. Remove the PCI slot cover. Figure 4-19Removing a PCI Slot Cover Step 5. Grasp the edges of the PCI card being installed and gently press the connector into the PCI I/O riser connector. NOTE Full length PCI cards may only be installed in slot 1, the top slot of the PCI I/O riser assembly.
Page 47: Optional Management Processor Card (Mp)
LEDs from a remote location. The management processor is available whenever the system is connected to a power source, even if the hp Integrity rx1600 Server main power switch is in the off position.
Page 48: Figure 4-22Connecting The Management Processor Card
Installing and Configuring Optional Management Processor Card (MP) CAUTION Special care should be used when mating the connectors of the MP card with the sheet metal of the rear panel. It is possible to damage the EMI gasket of the RJ-45 of the card. Step 8.
Page 49: Figure 4-23Installing The External Mounting Posts
Installing and Configuring Optional Management Processor Card (MP) Step 10. Screw in the two external mounting posts that are located on both sides of the 25-pin serial connector. Figure 4-23Installing the External Mounting Posts Step 11. Replace the system cover and reconnect the power and external cables. Information required to access, configure and to utilize the management processor is provided in Chapter 5, “Utilities.”.
Page 50 Installing and Configuring Optional Management Processor Card (MP) Chapter 4...
Page 51: Utilities
EFI and Pre-OS System Environment (POSSE) are similar. EFI is an Intel® specification, whereas POSSE is the HP implementation that aids HP support. EFI consolidates boot utilities similar to those found in PA-RISC based systems, such as the Boot Console Handler (BCH), and platform firmware into a single platform firmware.
Page 52 Utilities Extensible Firmware Interface (EFI) Boot Manager The EFI boot manager loads EFI applications (including operating system [OS] first stage loader) and EFI drivers from an EFI-defined file system or image loading service. Non-volatile RAM (NVRAM) variables point to the file to be loaded. These variables contain application-specific data that is passed directly to the EFI application.
Page 53: Efi Commands
Utilities Extensible Firmware Interface (EFI) Boot Manager EFI Commands Table 5-1 lists EFI commands for the hp Integrity rx1600 Server. The equivalent BCH commands found in PA-RISC based systems are also listed. Table 5-1 EFI Commands BCH Command EFI Shell Command...
Page 54: Efi/Posse Commands
Utilities EFI/POSSE Commands Table 5-1 EFI Commands (Continued) BCH Command EFI Shell Command Equivalent BCH Command Parameters (PA-RISC) Definition (PA-RISC) INformation info all Display all system information info boot BootINfo Display boot-releated information info cpu CAche Display cache information info chiprev ChipRevisions Display revision number of major VLSI...
Page 55: Help
NOTE EFI and Pre-OS System Environment (POSSE) are similar. EFI is an Intel specification, whereas POSSE is the HP implementation that aids HP support. help Provides information on the EFI shell commands. It also has an additional feature to aid those familiar with the BCH menus to adjust to their equivalent functions in EFI.
Page 56: Baud
Utilities EFI/POSSE Commands ScRool help bch sr SEArch help bch sea SERvice help bch ser BOot help bch bo HElp help bch he RESET help bch reset MAin help bch ma For more help on one of the commands above, at the prompt type: help bch COMMAND Example 5-3 help configuration Command...
Page 57: Boottest
Utilities EFI/POSSE Commands Parameters <index> 0 through the total number of UARTS minus one <baudrate> baud rate. Operation This command is used to change the speed for a UART in the system. This command works for all UARTs visible to EFI/POSSE.
Page 58: Cpuconfig
Utilities EFI/POSSE Commands booting_valid On (OS speedy boot aware) early_cpu Run this test late_cpu Run this test platform Run this test chipset Run this test io_hw Run this test mem_init Run this test mem_test Run this test Example 5-6 boottest early_cpu off Command Shell>...
Page 59: Default
Utilities EFI/POSSE Commands # of Family/ Logical Cache Cache Model Processor Slot CPUs Speed Size Size (hex.) State ------- --------- ---- ----- ------ ---- ---------- 1 GHz 3 MB None 1F/00 Active 1 GHz 3 MB None 1F/00 Sched Deconf default Allows the user to restore non-volatile memory (NVM) to default values and clear NVM storage values.
Page 60: Info All Command
Utilities EFI/POSSE Commands Parameters target: valid targets are: display everything display information on cpus cache display information on cache display information on memory display information on io boot display boot-related information chiprev display information on chip revisions display firmware version information display system information warning display warning and stop boot information...
Page 61 Utilities EFI/POSSE Commands Active Memory : 2048 MB Installed Memory : 2048 MB I/O INFORMATION BOOTABLE DEVICES Order Media Type Path ----- ---------- --------------------------------------- Vendor Device Slot Path ------ ------ ----------- 0x1033 0x0035 Acpi(HWP0002,0)/Pci(1|0) 0x1033 0x0035 Acpi(HWP0002,0)/Pci(1|1) 0x1033 0x00E0 Acpi(HWP0002,0)/Pci(1|2) 0x1095 0x0649 Acpi(HWP0002,0)/Pci(2|0)
Page 62 Utilities EFI/POSSE Commands chipset Run this test io_hw Run this test mem_init Run this test mem_test Run this test LAN Address Information: LAN Address Path ----------------- ---------------------------------------- Mac(00306E4C4F1A) Acpi(HWP0002,0)/Pci(3|0)/Mac(00306E4C4F1A)) *Mac(00306E4C0FF2) Acpi(HWP0002,100)/Pci(2|0)/Mac(00306E4C0FF2)) FIRMWARE INFORMATION Firmware Revision: 1.10 [4341] PAL_A Revision: 7.31/5.37 PAL_B Revision: 5.37 SAL Spec Revision: 3.01 SAL_A Revision: 2.00...
Page 63: Info Cpu Command
Utilities EFI/POSSE Commands Host Bridge 0000 122e 0032 Host Bridge 0001 122e 0032 Host Bridge 0002 122e 0032 Host Bridge 0004 122e 0032 Other Bridge 0002 Other Bridge 0007 Baseboard MC 0224 Example 5-10 info cpu Command Shell> info cpu PROCESSOR MODULE INFORMATION # of Family/...
Page 64 Utilities EFI/POSSE Commands Example 5-12 Example 5-13 info io Command I/O INFORMATION BOOTABLE DEVICES Order Media Type Path ----- ---------- --------------------------------------- CDROM Acpi(HWP0002,0)/Pci(2|0)/Ata(Primary,Master)/CDROM(Entry0) Vendor Device Slot Path ------ ------ ----------- 0x1033 0x0035 Acpi(HWP0002,0)/Pci(1|0) 0x1033 0x0035 Acpi(HWP0002,0)/Pci(1|1) 0x1033 0x00E0 Acpi(HWP0002,0)/Pci(1|2) 0x1095 0x0649 Acpi(HWP0002,0)/Pci(2|0) 0x8086...
Page 65: Lanaddress
Utilities EFI/POSSE Commands Selftest Setting ---------- -------------- early_cpu Skip this test late_cpu Run this test platform Run this test chipset Run this test io_hw Run this test mem_init Run this test mem_test Run this test lanaddress Allows the user to display the core I/O MAC address. Syntax: lanaddress Parameters...
Page 66: Pdt
Utilities EFI/POSSE Commands To view monarch: fs0 :\ monarch | Processor -----------------+----------- current status next boot status | To set the monarch processor to 1: fs0 :\ monarch 1 | Processor -----------------+----------- current status next boot status | Displays or clears the contents of the Page Deallocation Table. Syntax pdt (clear) Parameters...
Page 67: Sysmode
Utilities Specifying SCSI Parameters sysmode Display or modify the system mode. Syntax sysmode <normal | admin| service> Parameters <normal> sets system mode to normal <admin> sets system mode to admin <service> sets system mode to service Operation If specified alone, sysmode displays the system mode. If a mode is specified as a parameter, then the system mode is changed. This new mode takes effect immediately.
Page 68 Utilities Specifying SCSI Parameters A list of all the devices that are installed in the hp Integrity rx1600 Server and managed by EFI drivers is displayed. The output may look like this: Vendor Device Slot Path ------ ------ ----------- 0x1033...
Page 69 Utilities Specifying SCSI Parameters • Slot #—identifies the physical card slot in the system where the SCSI interface is installed; for the SCSI interface, this is the same for both channels. In this example, the SCSI interface is on the system board therefore the in slot number is xx.
Page 70 Utilities Specifying SCSI Parameters Ctrl[0E] Acpi(HWP0002,700) Ctrl[1A] Acpi(HWP0002,700)/Pci(1|0) Ctrl[1B] Acpi(HWP0002,700)/Pci(1|1) Ctrl[36] 16550 Serial UART Driver Ctrl[37] VT-100+ Serial Console Ctrl[31] Primary Console Input Device Ctrl[32] Primary Console Output Device Ctrl[30] Primary Standard Error Device Ctrl[1C] Acpi(HWP0002,700)/Pci(2|0) Ctrl[32] Primary Console Output Device Ctrl[30] Primary Standard Error Device Ctrl[33] Acpi(PNP0501,0) Ctrl[34] 16550 Serial UART Driver...
Page 71 Utilities Specifying SCSI Parameters Drv[3D] Ctrl[15] Lang[eng] Drv[3F] Ctrl[19] Lang[eng] Drv[45] Ctrl[17] Lang[eng] Drv[45] Ctrl[18] Lang[eng] This listing shows which driver controls which device (controller). In the above example, the SCSI interface information is shown highlighted bold. You can tell the information is for this SCSI interface because the values shown for Ctrl—17 and 18—are the controller’s handles for the SCSI interface two channels (from the information displayed by the devtree command).
Page 72 Utilities Specifying SCSI Parameters To move the cursor in the EFI SCSI Setup Utility, you can use these keys:       • Arrow keys: • Alternate keys: = left = down = up = right = home = end Move the cursor to highlight the channel of the SCSI interface;...
Page 73 Utilities Specifying SCSI Parameters • Verify Changing any of these fields can cause unpredictable results. Step 7. You may display (and optionally change) any SCSI parameters listed below for the channel of the SCSI interface, or restore its SCSI parameters to their default values. •...
Page 74: Using The Boot Option Maintenance Menu
The options shown here are examples. Your system may have different options available based on the system configuration and installed hardware components. Paths All devices in the hp Integrity rx1600 Server are represented by paths in the EFI shell. To identify the correct socket or disk drive, use the following tables. Table 5-3...
Page 75 Utilities Using the Boot Option Maintenance Menu Table 5-4 hp Integrity rx1600 Server Drives Drive Path SCSI Disk Acpi(HWP0002,100)/Pci(1|0)/Scsi(Pun0,Lun0) SCSI Disk Acpi(HWP0002,100)/Pci(1|1)/Scsi(Pun0,Lun1) Removable Media Boot Acpi(HWP0002,0)/Pci(2|0)/ATA(Primary,Master) Boot from a File Use this option to manually run a specific application or driver.
Page 76 Utilities Using the Boot Option Maintenance Menu When adding a boot option that already exists in the Boot Manager list of boot options, you can choose whether to create a new option or modify the existing one. If you: • Choose to modify an existing option, you may change the boot option name and/or add boot option arguments to the existing option.
Page 77 Utilities Using the Boot Option Maintenance Menu • Press to move an option up. • Press to move an option down. • Select Save Settings to NVRAM to modify the order in the Boot Manager menu, which modifies the order that the Boot Manager will attempt to boot the options.
Page 78 Some operating systems support multiple consoles, such as a simultaneous serial and VGA output. See your OS documentation to determine how many consoles are supported with your system. Multiple consoles are not supported for HP-UX or Windows (use the Smart Setup CD to switch between COM A and the MP on Windows systems).
Page 79 Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(VtUtf8) * Acpi(HWP0002,700)/Pci(2|0) * indicates a currently selected device. This menu is identical to Console Error Devices. The hp Integrity rx1600 Server does not support different configurations for Output and Error console. For correct operation: • When changes are made to either Output or Error console menus, the identical change must be made in both menus.
Page 80: Using The System Configuration Menu
Use this option to define the devices that display error messages from the system console. This menu is identical to Console Output Devices. The hp Integrity rx1600 Server does not support different configurations for Output and Error console. For correct operation: •...
Page 81: Management Processor
Utilities Management Processor • Exit returns to the EFI startup menu Security/Password Menu You can set administrator and user passwords to provide different levels of access to the system firmware: Resetting Passwords If you forget your passwords, they can be reset using an MP command. Follow theses steps. •...
Page 82: Accessing The Management Processor
Utilities Management Processor The management processor controls power, reset, Transfer of Control (TOC) capabilities, provides console access, displays and records system events, and can display detailed information about the various internal subsystems. The management processor also provides a virtual front panel that can be used to monitor system status and the state of front panel LEDs. All MP functions are available via the LAN, local RS-232 and remote RS-232 ports.
Page 83: Management Processor Command Interface
MP Main Menu by typing CTRL+B NOTE At publication, the current version of the Management Processor Revision is E.02.25. Check the HP website for the latest revision. MP Welcome Screen MP Welcome screen commands: MP Login: Admin MP password: ***** Hewlett-Packard Management Processor (C) Copyright Hewlett-Packard Company 1999-2003.
Page 84: Management Processor Commands
Utilities Management Processor Command Interface HElp : Display this screen : Quit help Enter one of the commands described above: OV, LI, <command>, TOP, HE, Q Management Processor Commands MP commands are listed in the following table and described in the following paragraphs. Table 5-7 Management Processor Commands and Descriptions Command...
Page 85: Reset Bmc Passwords
Utilities Management Processor Command Interface Table 5-7 Management Processor Commands and Descriptions (Continued) Command Description Power restore Power management module status Reset BMC Reset system through RST signal Set access Enter OS session (UNIX only) Show event logs Security options System processor status SYSREV Current system firmware revisions...
Page 86: Certificate Generate
Example 5-20 HP-UX Applications that care about the terminal type (install, SAM, vi, and so on) running on HP-UX use three methods to determine the terminal type: 1. The application takes the terminal information from the OS. This value is set in the CA command and takes effect for all MP ports.
Page 87: Console
2. In the DC command choose “Reset Security Configuration”. 3. Forgotten passwords can be reset by pressing the MP reset button on the back panel of your HP Server. After the MP reboots, the local console terminal displays a message for five seconds. Responding to this message in time will allow a local user to reset the passwords.
Page 88: Disconnect Remote Or Lan Console
Utilities Management Processor Command Interface This command displays FRUID information from the BMC for FRU devices. Information provided includes serial number; part number; model designation; name and version number; and manufacturer. Disconnect Remote or LAN Console DI: DIsconnect remote/modem or LAN/WEB console This command disconnects (hang up) the remote/modem or LAN/WEB users from MP.
Page 89: Locator Led Status
Utilities Management Processor Command Interface This command displays and allows modification of the LAN configuration. Configurable parameters include: • MP IP Address • MP Host Name • Subnet Mask • Gateway Address • Web Console port number • Link State The MP Host Name set in this command is displayed at the MP command interface prompt.
Page 90: Configure Paging
Utilities Management Processor Command Interface For proper system shutdown, shutdown the OS before issuing this command or use the commands graceful shutdown option. This command allows you to switch the system power on or off. the user can have the action take place immediately or after a specified delay.
Page 91: Display Logs
The MP regularly checks the activity of the session, closes the connection with the system, and, if the timeout period has elapsed, returns the port to mirroring. The timeout period is set with the IT command. On HP-UX, the SE command works on the local and remote ports.
Page 92: Security Options
Utilities Management Processor Command Interface Table 5-8 defines alert (or severity) levels. Table 5-8 Alert Levels Severity Definition Minor forward progress Major forward progress Informational Warning Critical Fatal Security Options SO: Configure security options and access control (users, passwords, and so on) This command modifies the security parameters of the MP, which include login time-outs and allowed password faults.
Page 93: Transfer Of Control
Utilities Management Processor Command Interface EFI Spec Revision: 1.10 EFI Intel Drop Revision: 14.61 EFI Build Revision: 1.10 POSSE Revision: 0.10 ACPI Revision: 7.00 BMC Revision: 2.24 IPMI Revision: 1.00 SMBIOS Revision: 2.3.2a Management Processor Revision: E.02.25 Transfer Of Control TC: System reset through INIT or TOC (Transfer of Control) signal Under normal operation, shut down the OS before issuing this command.
Page 94: Exit From Mp
Utilities Management Processor Command Interface If the local console client user did not originate the MP command interface session, there is always one default user listed for the local serial port: local user i. If the local console operator types CTRL+B , then the login name that the local operator used is displayed instead.
Page 95: Troubleshooting
For problems with an optional disk array controller board, refer to the appropriate manuals provided with the array controller. • For questions on the operation of HP e-DiagTools, refer to the HP e-DiagTools Administrator Guide on the HP Web Site at http://docs.hp.com. •...
Page 96: Possible Problems
This section contains example HP Server problems and their possible solutions. The system will not power-up. Step 1. Review the installation procedures for the server. Refer to the hp Integrity rx1600 Installation Guide. Step 2. Check all power connection cables.
Page 97: The System Has Intermittent Failures
Troubleshooting Possible Problems Step 6. Turn the server off, wait at least twenty seconds, then turn the server back on to see if the failure can be cleared. Step 7. Check that all DDR DIMMs are seated properly. Step 8. Check that the DDR DIMM configuration on the system board matches those approved. A minimum of one DDR DIMM pair must be installed.
Page 98: Power Goes Off On The Server And Does Not Come Back On
Troubleshooting Possible Problems Step 5. Make sure that all boards are installed properly and the processors are installed in the correct slot. They must be seated firmly in their slots and any cables must be connected firmly. Step 6. If the server stopped working after you installed a new board, remove the board and turn on the server. If your server now works, check the installation instructions received with the new board for correct installation method.
Page 99: Troubleshooting And Fru Identification
Troubleshooting Troubleshooting and FRU identification Troubleshooting and FRU identification Once you have determined the current system state, you must troubleshoot the system to determine what the problem symptoms are and what repair actions to take. Use this guide to assist you in repairing the system by matching the problem symptom with the appropriate troubleshooting step.
Page 100 Troubleshooting Troubleshooting and FRU identification Table 6-1 Problem Symptoms Repair Actions (Continued) Normal Problem or Problem Functioning Troubleshooting Steps Potential FRUs Symptom Indicators Indicators No EFI Main • Display panel • Display panel 1. Check that the console is • Processors Menu prompt.
Page 101: Verifying Hard Disk Drive Operation
Each hard disk drive has an activity LED indicator on the front of the drive. NOTE On the hp Integrity rx1600 Server only the Activity LED is used. The Status LED is disconnected. Figure 6-1 LED Apertures on Hard Disk Drive...
Page 102: Identifying And Diagnosing Hardware Problems
The System Event Log (SEL) provides detailed information about the errors identified by the LEDs. If the LEDs and SEL do not give you enough information for you to identify the problem you are experiencing, HP also provides diagnostic tools with each operating system.
Page 103 Troubleshooting Identifying and Diagnosing Hardware Problems NOTE When the optional management processor (MP) card is installed, the four diagnostic LEDs on the display panel are disabled. Systems with the Optional Management Processor Card Installed The following system LED states exist for systems having a optional management processor card installed. Table 6-2 System LED States System LED...
Page 104 Troubleshooting Identifying and Diagnosing Hardware Problems NOTE Default operator login and password: login = “oper”, password = “oper”. Step 3. Press “cl” to display the console history log. This log displays console history from oldest to newest. Step 4. Press “sl” to display the status logs. The status logs consist of: •...
Page 105 Troubleshooting Identifying and Diagnosing Hardware Problems --------------------------------------------------------------------------- E - System Event 31 Oct 2003 23:37:45 Event Log Navigation Help: View next block (forward in time, e.g. from 3 to 4) View previous block (backward in time, e.g. from 3 to 2) <CR>...
Page 106 Troubleshooting Identifying and Diagnosing Hardware Problems Log Name Entries % Full Latest Entry ------------------------------------------------------------------- E - System Event 47 % 18 Feb 2003 09:38:10 Event Log Navigation Help: View next block (forward in time, e.g. from 3 to 4) View previous block (backward in time, e.g. from 3 to 2) <CR>...
Page 107 Troubleshooting Identifying and Diagnosing Hardware Problems T - Text mode Enter new value, or [Q] to Quit: Step 6. To decode the blinking state of system LED, review the entire SEL and look at events with alert level 3 and above. For example: Log Entry 24: 14 Feb 2003 15:27:02 Alert Level 3: Warning...
Page 108: Figure 6-2. Diagnostic Leds
Troubleshooting Identifying and Diagnosing Hardware Problems Diagnostic LEDs Four diagnostic LEDs are provided on the display panel of the system. Additional diagnostic LEDs are provided on the system board and are described later in this chapter. The diagnostic LEDs warn of impending failures or present failures and allow you to take preventive or corrective action, such as making a system backup or replacing a component.
Page 109 LED 3 LED 4 Problem Solution Flashing Unknown View the SEL cli>sl e for Yellow warning. additional information. For further assistance, contact your HP Support Engineer. Table 6-6 Memory Warnings System LED 1 LED 2 LED 3 LED 4 Problem...
Page 110 Flashing Green Green Green Bad serial View the SEL for additional Yellow presence information. For further assistance, detect (SPD) contact your HP Support Engineer. information (can't detect type). Table 6-7 System Board Warnings System LED 1 LED 2 LED 3...
Page 111 LED 2 LED 3 LED 4 Problem Solution Flashing Unknown View the SEL for additional fault. information. For further assistance, contact your HP Support Engineer. Table 6-14 Memory Faults System LED 1 LED 2 LED 3 LED 4 Problem Solution...
Page 112 LED 3 LED 4 Problem Solution Flashing System View the SEL for additional Firmware information. For further assistance, Hang contact your HP Support Engineer. Table 6-16 System Board Faults System LED 1 LED 2 LED 3 LED 4 Problem Solution...
Page 113 Troubleshooting Identifying and Diagnosing Hardware Problems Table 6-18 Processor Faults System LED 1 LED 2 LED 3 LED 4 Problem Solution Flashing Green Processor 0 Make sure nothing is blocking the temperature system’s airflow and locate your exceeds limit system in an air-conditioned room. In a single CPU configuration, verify that Flashing Green...
Page 114: Command Line Interface
Troubleshooting Command Line Interface Table 6-21 Power Supply Errors (Continued) System LED 1 LED 2 LED 3 LED 4 Problem Solution Flashing Red Green Green 12V out of range View the SEL for additional (power supply information. If the power interface fault) supply interface has failed it is necessary to replace the base...
Page 115: Troubleshooting Example Using Cli
Troubleshooting LAN LEDs 00A0 - SFW FW error 00-0F:70:40 3F:-- 2003-10-31 22:29:06 00B0 7 CPU0 Mem no DIMMs 000D0 DT 00 0000000000000000 00C0 7 CPU0 Mem no DIMMs 000D0 Time 2003-10-31 22:29:06 00D0 - SFW FW error 00-0F:70:40 3F:-- 2003-10-31 22:29:06 00E0 7 CPU0 Halt boot 00037...
Page 116: Lan Leds
Troubleshooting LAN LEDs Rear Panel LAN LEDs The 1Gb LAN interface provides four LEDs on the rear panel: Table 6-22 Four Gigabit LAN LEDs LAN LED Location Color State Gbit No 1000 Mbps link Green Port linked at 1000 Mbps 100mb 2nd from top No 100 Mbps link...
Page 117 Troubleshooting LAN LEDs Table 6-24 Optional Management Processor Card LAN LEDs (Continued) LAN LED Location Color State 10BT 2nd from top Green 10BT link established Blinking green 10BT activity No link or 100BT link 100BT 2nd from bottom Green 100BT link established Blinking green 100BT activity No link or 10BT link...
Page 118: System Board Diagnostic Leds
Troubleshooting System Board Diagnostic LEDs System Board Diagnostic LEDs There are three additional LEDs that can help when troubleshooting the system. These LEDs are located on the system board close to the back of the system and can be viewed through the small cooling holes in the system case. Figure 6-3 Location of the STBY, F/W and BMC LEDs STBY...
Page 119: Running Diagnostic Software Tools
HP e-DiagTools Hardware Diagnostics Before you run the HP diagnostic software, take note of any LED error messages. To find out more about the error, note any event messages and use the tool appropriate for your system to determine what failed.
Page 120 Execute the ls command to list the contents of the directory. fs0:\EFI> ls Directory of: fs0:\EF 11/07/02 04:41p <DIR> 1,024 . 11/07/02 04:41p <DIR> 0 .. 11/07/02 04:41p <DIR> 1,024 HP 11/07/02 04:45p <DIR> 1,024 BOOT 0 File(s) 0 bytes 4 Dir(s) c. Change to the BOOT subdirectory.
Page 121 To produce a complete record of your system’s configuration and test results, you must create a support ticket. This is a simple text file that contains essential information and is designed to assist your local or HP support agent. To produce a support ticket, from the Welcome to e-DiagTools Menu: Step 1.
Page 122: Offline Diagnostics Environment (Ode)
The Offline Diagnostics Environment is an offline support tools platform that enables users to troubleshoot a system that cannot be tested using online tools. These may be accessed through the HP e-DiagTools hardware diagnostics menus or as separate applications. The offline environment is also useful for some types of testing in which it is not desirable to have to boot the system first.
Page 123: Using Offline Diagnostic Tools
E-DiagTools is used to evaluate the hardware problems of your HP Server. To access E-DiagTools, perform the following: Step 1. Power on your HP Server and insert the IPF Offline Diagnostics and Utilities CD into the DVD-ROM tray. Step 2. Do not permit the server to boot into an Operating System and at the EFI Boot Manager, select EFI Shell.
Page 124: Recommended Cleaning Procedures
Troubleshooting Recommended Cleaning Procedures Recommended Cleaning Procedures Suggested cleaning procedures for the hp Integrity rx1600 Server are provided in the following table. Be sure to turn off power to the server when cleaning it. Table 6-26 Cleaning Component Time Frame...
Page 125: Online Support
Which OS and version is in use? Online Support To contact HP Customer Support online, refer to the Worldwide Limited Warranty and Technical Support Guide or visit us at http://www.hp.com/go/bizsupport. On our web page, enter the server model number (rx1600) and search the field.
Page 126 Troubleshooting Where to Get Help Chapter 6...
Page 127: Removing And Replacing Components
ACX-25 Torx Screwdriver Accessing a Rack Mounted Server The hp Integrity rx1600 Server is designed to be rack mounted. The following procedure explains how to gain access to an hp Integrity rx1600 Server that is mounted in an approved rack.
Page 128: Extend The Server From The Rack
Removing and Replacing Components Accessing a Rack Mounted Server WARNING Ensure that all anti-tip features (front and rear anti-tip feet installed with adequate ballast properly placed) are employed prior to extending the server. Extend the Server from the Rack NOTE Ensure that there is enough area (Approximately 1.5 meters [4.5 ft.] to fully extend the server out the front and work on it.
Page 129: Removing And Replacing The Front Bezel
Removing and Replacing the Front Bezel The server does not have to be turned off to remove the front bezel. The front bezel of the hp Integrity rx1600 Server consists of a left and right bezel part. The right bezel part provides the server controls and LED access ports.
Page 130: Removing And Replacing The Cover
Removing and Replacing Components Removing and Replacing the Cover Step 3. Slide the left front bezel onto the tab on the chassis until it snaps into place. Step 4. Install the screw securing the right front bezel to the chassis. Removing and Replacing the Cover CAUTION Do not operate the server without the cover in place.
Page 131: Removing The Cover
Removing and Replacing Components Removing and Replacing the Cover Removing the Cover To remove the cover, perform the following steps: Step 1. Open the cover by moving the latch handle counter-clockwise. Step 2. Slide the cover toward the rear of the chassis and lift the cover to free the tabs from the slots on the sides of the chassis.
Page 132: Removing And Replacing System Memory
Removing and Replacing Components Removing and Replacing System Memory Step 2. Close the cover by moving the latch handle clockwise. Figure 7-4Closing the Cover OPEN CLOSED Removing and Replacing System Memory System memory DIMMs are located on the system board. WARNING Ensure that the system is powered-down and all power sources have been disconnected from the server prior to removing or replacing system memory.
Page 133: Supported Dimm Sizes
Removing and Replacing Components Removing and Replacing System Memory Supported DIMM Sizes Supported DIMM sizes are 256MB, 512MB, 1GB, and 2GB. Dissimilar DIMM sizes may be used across the entire system board but both DIMMs in each pair must match. The memory subsystem supports chip spare functionality.
Page 134: Removing And Replacing A Processor
Removing and Replacing Components Removing and Replacing a Processor Step 2. Gently and evenly push on each side of the DIMM until it seats in the socket. Ensure the extraction levers are in the closed position. Step 3. Replace the top cover. Figure 7-6 Inserting a DIMM into Slot Removing and Replacing a Processor...
Page 135: Removing A Processor
Failure to properly complete the steps in this procedure will result in erratic system behavior or system failure. For assistance with this procedure, contact your local HP Authorized Service Provider. Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions could result in damage to the server.
Page 136: Figure 7-8Disconnect The Power Cable
Removing and Replacing Components Removing and Replacing a Processor Step 3. Disconnect the power pod cable from the power connector on the system board. Figure 7-8Disconnect the Power Cable Front of server Step 4. Remove the two power pod mounting screws. Figure 7-9Remove the Processor Power Pod Mounting Screws Front of server Chapter 7...
Page 137: Figure 7-10Disconnecting The Processor Power Pod
Removing and Replacing Components Removing and Replacing a Processor Step 5. Disconnect the power pod by sliding the power pod toward the rear of the system board. Figure 7-10Disconnecting the Processor Power Pod Front of server Step 6. Lift the power pod up and out of the chassis. Place the power pod into an antistatic container. Figure 7-11Removing the Power Pod Front of server Chapter 7...
Page 138: Figure 7-12Releasing The Sequencing Retainer
Removing and Replacing Components Removing and Replacing a Processor Step 7. Release the four captive screws on the sequencing retainer. Figure 7-12Releasing the Sequencing Retainer Front of server Step 8. Remove the sequencing retainer. Figure 7-13Removing the Sequencing Retainer Front of server Chapter 7...
Page 139: Figure 7-14Unlock The Processor Socket
Removing and Replacing Components Removing and Replacing a Processor Step 9. Unlock the processor-locking mechanism using the special processor tool (P/N 09901-04007) shipped with your replacement processor assembly. Figure 7-14Unlock the Processor Socket Unlocked Locked Front of server Step 10. Lift the processor up and out of the chassis. Place the processor into an antistatic container. Figure 7-15Removing the Processor Front of server Chapter 7...
Page 140: Replacing A Processor
Removing and Replacing Components Removing and Replacing a Processor Replacing a Processor Processors are located on the system board. The system board can support either one or two processors. CPU 0 is located to the right of the system board and CPU 1 (when installed) is located on the left of the system board next to the bridge assembly. In a single CPU configuration, the single processor must be installed in CPU 0 slot.
Page 141: Figure 7-17Aligning The Processor Assembly
Removing and Replacing Components Removing and Replacing a Processor Step 4. Place the processor and heatsink assembly over the processor socket. Use the four locator posts on the assembly to align with the locator holes on the system board. Figure 7-17Aligning the Processor Assembly Front of server Step 5.
Page 142: Figure 7-19Installing The Sequencer Retaining Cover
Removing and Replacing Components Removing and Replacing a Processor Step 6. Place the sequencer retaining cover over the heatsink. Figure 7-19Installing the Sequencer Retaining Cover Front of server Step 7. Screw in the four heatsink captive screws. Figure 7-20Installing the Sequencer Retaining Cover Torquing pattern Front of server Chapter 7...
Page 143: Figure 7-21Connecting The Processor Power Pod
Removing and Replacing Components Removing and Replacing a Processor Step 8. Slide the power module on the system board metal mounting bracket so that the power module contacts connect with the processor connector. Figure 7-21Connecting the Processor Power Pod Front of server Step 9.
Page 144: Removing And Replacing The System Battery
Removing and Replacing Components Removing and Replacing the System Battery Step 10. Connect the power pod cable to the power connector on the system board. Figure 7-23Connecting the Power Cable Front of server Step 11. Replace the cover. Step 12. Verify that the newly installed processor works: •...
Page 145: Replacing The System Battery
Removing and Replacing Components Removing and Replacing the System Battery Step 3. Lift up on the battery and push on the back of it with a flat-head screwdriver to remove the battery from its holder. Figure 7-24Removing the System Battery CAUTION Only lift the battery high enough to clear the holder.
Page 146: Removing And Replacing Fan Units
Removing and Replacing Fan Units There are three fan units in the hp Integrity rx1600 Server. Chassis fan units 2 and 3 are located at the right of the chassis spanning the full width of the system board. Chassis fan units 2 and 3 are interchangeable and are in the center and right positions respectively.
Page 147: Replacing The Power Supply Fan Unit
Removing and Replacing Components Removing and Replacing Fan Units NOTE When one fan unit is removed from the server, the remaining fan units operate at full speed for two minutes. After two minutes a “soft-shutdown” will occur. Replacing the Power Supply Fan Unit To replace a power supply fan unit, perform the following steps: Step 1.
Page 148: Replacing A Chassis Fan Unit
Removing and Replacing Components Removing and Replacing Fan Units NOTE When one fan unit is removed from the server, the remaining fan units operate at full speed for two minutes. After two minutes a “soft-shutdown” will occur. Figure 7-26 Chassis Fan Units Removal/Replacement Chassis Fan Fan 3 Chassis Fan...
Page 149: Removing And Replacing The Display Panel
Removing and Replacing the Display Panel The display panel provides the local interface to the hp Integrity rp1600. The panel provides the power on/off button, the power LED, the system LED, the LAN LED, the Locator button/LED and four diagnostic LEDs. Some system information is stored in non-volatile RAM (NVRAM) on the display panel.
Page 150: Replacing The Display Panel
EFI version 1.10 [14.57] Build flags: EFI version 1.10 [14.57] Build flags: EFI64 Running on Intel(R) Itanium Processor EFI 1.10 IA-64 FOUNDATION XPEAK 1.22 [Tue May 14 16:37:12 2002] - HP Secondary UUID is un defined Do you want to copy the valid UUID to the new board?
Page 151: Removing And Replacing The Pci I/O Riser Assembly
Removing and Replacing Components Removing and Replacing the PCI I/O Riser Assembly • LAN LED showing activity on LAN. • Diagnostic LEDs cycle while booting. • Locator button/LED operates properly. Step 7. Replace the cover. Removing and Replacing the PCI I/O Riser Assembly The server may contain up to 2 PCI cards.
Page 152: Figure 7-28Using Jackscrew To Release Pci I/O Riser
Removing and Replacing Components Removing and Replacing the PCI I/O Riser Assembly Step 3. Release the PCI I/O riser by turning the jackscrew. This action frees the PCI I/O riser from the system board. Figure 7-28Using Jackscrew to Release PCI I/O Riser Step 4.
Page 153: Replacing The Pci I/O Riser Assembly
Removing and Replacing Components Removing and Replacing PCI Cards Replacing the PCI I/O Riser Assembly Step 1. Remove the cover. See “Removing and Replacing the Cover”. Step 2. Disconnect any cables that are connected to any PCI card(s). Step 3. Release the PCI I/O riser by lifting the release handle. This action frees the PCI I/O riser from the system board. Step 4.
Page 154: Figure 7-30Using Jackscrew To Release Pci I/O Riser
Removing and Replacing Components Removing and Replacing PCI Cards CAUTION Record the location of all PCI cards as they are installed. Depending on the operating system, replacing the PCI card in a different location might cause boot failure. Step 1. Remove the cover. See “Removing and Replacing the Cover”. Step 2.
Page 155: Figure 7-31 Removing The I/O Riser Assembly
Removing and Replacing Components Removing and Replacing PCI Cards Step 7. Replace the cover. See “Removing and Replacing the Cover”. Figure 7-31 Removing the I/O Riser Assembly Figure 7-32 Removing a PCI Slot Cover Chapter 7...
Page 156: Replacing A Pci Card
Removing and Replacing Components Removing and Replacing an Internal Hard Disk Drive Figure 7-33 Installing a PCI Card Replacing a PCI Card Step 1. Remove the cover. See “Removing and Replacing the Cover”. Step 2. Disconnect any cables that are connected to the PCI card. Step 3.
Page 157: Removing An Internal Hard Disk Drive
Failure to observe this caution will result in system failure. Removing an Internal Hard Disk Drive One additional disk drive may be added to your HP Server in slot 1. Always use low profile disk drives (1.0” height) in your hp Integrity rx1600 Server.
Page 158: Replacing An Internal Hard Disk Drive
Removing and Replacing an Internal Hard Disk Drive Replacing an Internal Hard Disk Drive One additional disk drive may be added to your HP Server in slot 1. Always use low profile disk drives (1.0” height) in your hp Integrity rx1600.
Page 159: Removing And Replacing The Power Supply
Removing and Replacing Components Removing and Replacing the Power Supply Step 3. Close the drive-ejector handle by pushing it down until it clicks. Figure 7-36Hard Disk Drive Installation Step 4. The disk drive is now correctly installed. Removing and Replacing the Power Supply The power supply is located at the left front of the server chassis.
Page 160: Replacing The Power Supply
Removing and Replacing Components Removing and Replacing the Power Supply Step 1. Remove the cover. See “Removing and Replacing the Cover”. Step 2. Remove the power supply fan unit from the chassis. See “Removing and Replacing Fan Units”. Step 3. Slide the power supply forward in the chassis releasing the power supply connection to the power distribution unit. Figure 7-37Power Supply Removal/Replacement Step 4.
Page 161: Removing And Replacing A Removable Media Drive
Removing and Replacing Components Removing and Replacing a Removable Media Drive Step 3. Slide the power supply toward the rear of the chassis, engaging the power supply connector with the connector on the power distribution unit. Step 4. Connect the power receptacle of the replacement power supply to the rear panel of the chassis. Step 5.
Page 162: Removing A Removable Media Drive
Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions could result in damage to the server. Failure to properly complete the steps in this procedure will result in erratic system behavior or system failure. For assistance with this procedure contact your local HP Authorized Service Provider.
Page 163: Replacing A Removable Media Drive
Removing and Replacing Components Removing and Replacing a Removable Media Drive Step 4. Grasp the front of the DVD drive and squeeze in on the locking tab to release the drive. Figure 7-40Removable Media Drive Removal/Replacement 3/4” Step 5. Pull the drive straight forward approximately 3/4” to release the drive from the tab on the chassis, then lift up and out to remove the drive from the chassis.
Page 164: Removing And Replacing The Optional Management Processor Card
Removing and Replacing Components Removing and Replacing the Optional Management Processor Card Removing and Replacing the Optional Management Processor Card The optional management processor is an independent support system for the server. It provides a way to connect to a server and perform administration or monitoring tasks for the server hardware.
Page 165: Figure 7-41Connecting The Management Processor Card
Removing and Replacing Components Removing and Replacing the Optional Management Processor Card b. Screw in the two mounting screws that connect the MP card to the internal chassis post. Figure 7-41Connecting the Management Processor Card Step 6. Screw in the two external mounting posts that are located on both sides of the 25-pin serial connector. Figure 7-42Installing the External Mounting Posts Step 7.
Page 166: Removing And Replacing The Optional Management Processor Card Battery
Removing and Replacing Components Removing and Replacing the Optional Management Processor Card Battery Removing and Replacing the Optional Management Processor Card Battery Systems with an optional management processor card have two batteries. Systems with no management processor card have only one battery. The main system battery is located on the system board. The management processor battery is located on the management processor card.
Page 167: Replacing The Base Unit
Removing and Replacing Components Replacing the Base Unit CAUTION Only lift the battery high enough to clear the holder. Excessive stress on the battery holder retaining clip may damage the clip. Step 2. Perform all of the steps described in the procedure for Replacing the optional management processor card. Replacing the Base Unit Use this checklist to verify all parts from the original system have been moved to the base unit.
Page 168: Figure 7-44Location Of Components Of Base Unit
Removing and Replacing Components Replacing the Base Unit • Display Panel Figure 7-44Location of Components of Base Unit Management Processor card CPU Airflow guide DIMMs (single CPU config.) CPU Power CPU(s) Management Processor Filler (on rear panel) Chassis Fans Display Panel PCI I/O Backplane Assembly Hard Disk...
Page 169 Removing and Replacing Components Replacing the Base Unit • Hard Disk Drive(s) (HDDs) • Disk Filler(s) (present on disk-less systems) • Display Panel Step 3. You will have to reconfigure the system boot settings at EFI. Step 4. Follow the instructions that accompany the new base unit to return the hardware to Hewlett-Packard. Chapter 7...
Page 170 Removing and Replacing Components Replacing the Base Unit Chapter 7...
Page 171: Parts Information
Parts Information Field Replaceable Parts (FRU) List This chapter provides parts information for the field replaceable units (FRUs) of the hp Integrity rx1600 Server. Figure 8-1 Component Location Chapter 8...
Page 172: Figure 8-2. Additional Components
Parts Information Field Replaceable Parts (FRU) List Figure 8-2 Additional Components Chapter 8...
Page 173 NOTE Part numbers are found by using the part nomenclature from this list to select the correct part from the HP Partsurfer. If a part that is not listed in the FRU list needs to be replaced, the Base Unit Repair Kit is required.
Page 174 Parts Information Field Replaceable Parts (FRU) List Table 8-1 Field Replaceable Parts (FRU) List (Continued) Part Number Part Number Item No. Description Replacement Exchange Power Supply (0957-2090) System Battery (3.3vdc, BR-type, 250mAh) Management Processor Battery (3.3vdc, BR-type, 250mAh) Top Cover A9901-67010 ECI Blank A9901-67014...
Page 175 Parts Information Field Replaceable Parts (FRU) List Table 8-1 Field Replaceable Parts (FRU) List (Continued) Part Number Part Number Item No. Description Replacement Exchange Keyboard, USB Swiss (A7861-65347) Keyboard, USB UK English (A7861-65348) Keyboard, USB Italian (A7861-65349) Keyboard, USB Korean (A7861-65350) Keyboard, USB Simp.
Page 176 Parts Information Field Replaceable Parts (FRU) List Chapter 8...
Page 177: Specifications
HP Integrity rx1600. NOTE For information on operating conditions (environmental requirements), see the hp Integrity rx1600 Site Preparation Guide included on the HP Server Documentation CD-ROM, or posted under the rx1600 Server at http://docs.hp.com. Hardware Specifications Table 9-1...
Page 178: Dimensions And Weights
Specifications Dimensions and Weights Dimensions and Weights This section provides dimensions and weights of hp Integrity rx1600 Server components. Component Dimensions Table 9-2 Server Component Dimensions Dimension Value Height-Inches (Centimeters) 1.75 (4.5) Width-Inches (Centimeters) 17 (43) Depth-Inches (Centimeters) 21.5 (54.6) Weight-Pounds (Kilograms) Unloaded 26 (9.7)
Page 179: System Information
System Information Features Summary Processor • Two processor sockets • One or two Itanium 2 CPUs: 1GHz, 1.5MB L2 cache • Front-side bus (FSB): 200MHz, double data rate, 6.4GB/s peak data bandwidth Memory • 8 memory DIMM slots • 256MB, 512MB, 1GB and 2 GB standard 184-pin 2.5V DDR2100 registered ECC DIMMs (1.2" height) •...
Page 180: Power Supply Unit
System Information Features Summary • One 16550 compatible serial port (DB9 connector); console port if no management processor (MP) card installed, general purpose serial port if MP installed Power supply unit • 100-240V AC inlet (autosensing) • 400W DC output power Motherboard manageability •...
Page 181: System Board
System Information System Board System Board This section provides a block diagram of the system board and descriptions of key components (integrated circuits) on the board. Figure A-1 System Block Diagram Itanium 2 Itanium 2 ASIC Interface ASIC ASIC Interface Interface ASIC Interface...
Page 182: Intel Itanium 2 Processor
The processor bus (Front Side Bus, FSB) in this product runs at 200 MHz. Data on the FSB are transferred at a double data rate, which allows a peak FSB bandwidth of 6.4 GB/sec. I/O and Memory Controller The hp Integrity rx1600 Server supports the following features of the I/O and memory controller chip: • 3.3 GB/s peak IO bandwidth.
Page 183 2GB DIMMs). The DIMMs used must be low-profile (1.2") DIMMs, to fit into the 1U chassis. The DIMMs are standard DDR2100 registered DIMMs. Only DIMMs qualified by HP for the hp Integrity rx1600 Server platform will be supported. Architecture The memory interface supports two DDR cells, each of which is 144 data bits wide. The memory subsystem physical design uses a comb-filter termination scheme for both the data and address/control buses.
Page 184: Figure A-2. Memory Block Diagram
System Information System Board Figure A-2 Memory Block Diagram DIMMs The memory subsystem will only support DDR SDRAM (Double Data Rate Synchronous Dynamic Random Access Memory) technology utilizing industry-standard PC2100 type DDR SDRAM DIMMs, 1.2" tall. This is expected to be the standard height available at first release and is currently being used by high-volume products.
Page 185: I/O Bus Interface
System Information System Board Table A-1 Memory Array Capacities (Continued) Min. / Max Single Memory DDR SDRAM Count, Type and Technology DIMM Size Size 4GB / 16GB 2048MB DIMM36 x 128Mb x 4 DDR SDRAMs (512Mb, stacked) DIMM Chip Spare Functionality The memory subsystem design supports chip spare functionality.
Page 186: Dual Serial Controller
Field Programmable Gate Array The field programmable gate array (FPGA) provides ACPI and low pin count (LPC) support for HP Intel Itanium 2 platforms based on HP chipsets. This controller is connected to the PDH bus and provides these features: •...
Page 187: Scsi Controller
System Information System Board The baseboard management controller provides the following: • Compliance with Intelligent Platform Management Interface 1.0 • Tachometer inputs for fan speed monitoring • Pulse width modulator outputs for fan speed control • Push-button inputs for front panel buttons and switches •...
Page 188: 1Gb System Lan
• Full speed 12 Mb/sec. and low speed 1.5 Mb/sec. • Support for USB keyboard and mouse: • HP-UX supports HP USB keyboard and mouse • Linux supports all 1.1 USB devices • Windows supports USB keyboard and mouse Appendix A...
Page 189: Event, Error, And Warning Messages
Event, Error, and Warning Messages This appendix contains event, error and warning information for the hp Integrity rx1600 Server system: • Extensible Firmware Interface (EFI) error and warning messages • System Event Log (SEL) and Forward Progress Log (FPL) Entries EFI Error and Warning Messages EFI error and warning messages are displayed on the console as part of the boot process.
Page 190 Event, Error, and Warning Messages EFI Error and Warning Messages Table B-1 EFI Error and Warning Messages (Continued) Error Error/Warning Message Solution Number BMC token transmit checksum error Communication with the BMC failed. Replace the base unit. Error writing BMC token on download Communication with the BMC failed.
Page 191 Error/Warning Message Solution Number All CPUs were slated for compatibility deconfig Processor failure. Verify installation, then replace processor. Contact the HP Support center for assistance. Incompatible CPUs detected Check processor installation and match CPU part numbers. CPUs must be identical.
Page 192: Sel And Fpl Log Entries
Solution Number Checksum error accessing FRU information Replace the FRU which was reported. If the error message is repeated, contact the HP Support center for assistance. FRU information version error Replace the FRU which was reported. If the error message is repeated, contact the HP Support center for assistance.
Page 193 Event, Error, and Warning Messages EFI Error and Warning Messages 0000000A 0 CPU0 00020 DT 00 0000000000000000 0000000B 0 CPU1 0000E DT 06 0001000000030000 0000000C 0 CPU0 0000E DT 06 0000000000030000 0000000D 1 CPU0 CPU monarch 0000C DT 06 0000000000000000 0000000E 1 CPU0 CPU present 00261...
Page 194: Accessing The Logs With Mp Commands
Event, Error, and Warning Messages EFI Error and Warning Messages 0120 - BMC Chass cntrl 00-12:70:A3 80:03 2003-10-31 22:24:35 0130 - ACPI State S5 (off) FA-22:6F:05 2003-10-31 22:24:35 0140 - Fan 1 (PSU) Fail (crit) 11-0A:07:02 2003-10-31 22:25:00 0150 - BMC Chass cntrl 00-12:70:A3 81:03 2003-10-31 22:25:24...
Page 195 Event, Error, and Warning Messages EFI Error and Warning Messages The v command (view mode configuration) determines the format of the display: • hex mode • text mode • keyword mode Hex Mode Example: 0x5E800A7A00E00FD0 0000000000000003 Text Mode Example: Log Entry 1: 31 Oct 2003 21:34:17 Alert Level 2: Informational Keyword: Type-02 0a0700 657152 Cooling unit OK...
Page 196: System Specific Events
Event, Error, and Warning Messages EFI Error and Warning Messages System Specific Events OEM SensorType 12, EventType 71 Missing components are determined at the time of a power-on request, cause a failure in the request, and cause the event to be logged.
Page 197 Event, Error, and Warning Messages EFI Error and Warning Messages Table B-4 Sensor Numbers Sensor Number Description 0x04 Power Button 0x0E Wake On LAN 0x11-13 Cooling Units 0x40 Power Supply 0xCD-D3, 0xD5-D6 Voltage Sensors 0xD8 Ambient Temperature 0xD9-DA CPU Temperatures 0xFA ACPI Table B-5...
Page 198: Events Without Sensors
Event, Error, and Warning Messages EFI Error and Warning Messages Events Without Sensors The BMC logs these events with a “sensor number” of 0; there is no matching SDR entry. Table B-6 Events Without Sensors Triplet Event data 2 data 3 Notes 10:70:64 SEL almost full...
Page 199: Index
Hot Swap Disk Drive controller handle, determining Hot-swap disk drive module cover HP e-DiagTools removing and replacing HP IPF Offline Diagnostics and Utilities CD devtree command I/O bus interface controller handle, determining Indicators, LED EFI-capable devices and controller handles, displaying...
Page 200 Index processor Processor removing and replacing internal hard disk drive installing additional processor installing additional removing and replacing load order IPMI location locking socket system information unlocking socket LAN LEDs Processor bus LEDs Processor dependent hardware controller lighter fluid Locator button and LED description log entries rear panel connectors and switches...
Page 201 Index view mode system information 10/100 Bt LAN 1Gb LAN enhanced server manageability external core I/O I/O and memory controller I/O bus interface I/O expansion internal core I/O internal disk storage options internal removeable media options memory memory architecture memory block diagram power supply processor processors...
Page 202 Index...

HP Integrity rx1600 Operation And Maintenance Manual

About this Document

Controls, Ports and Indicators

External Connectors

Installing and Configuring

Utilities

Troubleshooting

Removing and Replacing Components

Parts Information

Specifications

System Information

Quick Links

Troubleshooting

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Summary of Contents for HP Integrity rx1600