Sony Handycam NEX-VG20 Operating Manual page 64

Troubleshooting
If you run into aW problems using your
camcoMer, fbllow the steps below.
(_) Check the list (p. 64 to 66), and
inspect your camcorder.
@ Remove the power source, attach
the power source again after about 1
minute,
and turn the camcorder on.
@ Press RESET (p. 76) using a pointed
object,
and turn the camcorder on.
If you press RESET, all settings,
including the clock setting, are reset.
@ Contact your Sony dealer or local
authorized Sony service facility.
• See the "Handycam" Handbook (p. 63) fbr
details on the symptoms of your camcorder,
and "PMB Help" (p. 49) on connecting your
calncorder to a colnputer.
The power does not turn on.
• Attach a charged battery pack to the
camcorder (p. 16).
• Connect the plug of the AC Adaptor to the
wall outlet (wall socket) (p. 17).
The camcorder does not operate even
when the power is set to on.
• It takes a f_'w seconds for your camcorder to
be ready to shoot after the power is turned on.
This is not a malfunction.
• Disconnect the AC Adaptor froln the wall
outlet (wall socket) or remove the battery
pack, then reconnect it after about 1 minute.
If your camcorder still does not work, press
RESET (p. 76) using a pointed object. (If you
press RESET, all settings, including the clock
setting, are reset.)
• The temperature of your camcorder is
extremely high. Turn off the camcorder and
leave it for a while in a cool place.
• The temperature of your camcorder is
extremely lo_< Leave the camcorder with the
power turned on. If you still cannot operate
your camcorder, turn off the camcorder and
take it to a warm place. Leave the camcorder
there tot a while, then turn on the camcorder.
Your camcorder gets warm.
• Your camcorder may become warm during
operation. This is not a malfunction.
The power abruptly turns off.
• Use the AC Adaptor (p. 17).
• Turn on the power again.
• Charge the battery pack (p. 16).
Pressing START/STOP or PHOTO does not
record images.
• Press MODE to turn on the 1_ (Movie) or
I_ (Photo) lamp.
• Your camcorder is recording the image you
have just shot on the memory card. _2_u
cannot make any new recordings during this
period.
• The recording media is full. Delete
unnecessary images (p. 44).
• Total nmnber of movie scenes or photos has
exceeded the recordable capacity of your
camcorder (p. 67). Delete unnecessary images
(p. 44).
The recording stops.
• The temperature of your camcorder is
extremely high/low. Turn off your camcorder
and leave it for a while in a cool/warm place.
"PMB"cannot be installed.
• Check the computer environment or
installation procedure required to install
"PMB" (p. 46).