Ricoh Aficio MP C2500 EFI Troubleshooting Manual page 86

Troubleshooting When Using the Scanner Function
Message
Communication
error has oc-
curred on the
network.
Scanner is in
use for other
function. Please
wait.
Insufficient
memory. Close
all other appli-
cations, then
restart scan-
ning.
No User Code is
5
registered. Con-
sult your sys-
tem
administrator.
Any of Login
User Name, Login
Password or
Driver Encryp-
tion Key is in-
correct.
78
Cause
A communication error has oc-
curred on the network.
A function of the machine other
than the scanner function is being
used such as the copier function.
Memory is insufficient.
Access is restricted with user
codes.
The entered login user name,
password, or driver encryption
key was invalid.
Solution
Check whether the client compu-
ter can use the TCP/IP protocol.
Wait for a while and reconnect.
• Close all the unnecessary ap-
plications running on the cli-
ent computer.
• Uninstall the TWAIN driver,
and then reinstall it after re-
starting the computer.
Contact the administrator of the
machine.
• Check the login user name,
login password, and driver
encryption key.
• Permission to use this func-
tion has not been granted.
Contact the administrator.