Call Log, Incoming - Panasonic KXTA308 - ANALOG PBX Installation Manual

Advanced hybrid system
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C
C
all Log, Incoming
Description
Conditions
3-26
Features
If display proprietary telephone (KX-TA30830) users cannot
answer a call, the incoming outside call information from the Caller
ID service is automatically logged in the system and the Caller ID
Indication button indicator lights. Moreover, the user can call back
the caller by checking the call log. There are two kinds of call log
areas available in the system. One is the personal area, which stores
call logs per telephone. The other is the common area, which stores
call logs for the system. Up to 20 calls can be logged in each
personal area and up to 300 calls in the common area.
The displayed information is as follows:
• The received outside (CO) line number and name
• The date and time the call was received
• The user's area code must be assigned before they use the Caller ID
feature.
• To check the caller's information stored in the personal area, the user
needs to assign the Caller ID Indication — Personal button. For the
common area, the Caller ID Indication — Common button is necessary.
• The call is registered when the PT finishes ringing. If a call is directed to
a certain PT, the call will be registered in the PT's personal area and the
PT's Caller ID Indication — Personal button indicator will light. A call
via an outside (CO) line assigned "Normal" in programs [414]-[416]
"Outside (CO) Line Mode — Day/Night/Lunch" or a call via the DISA
Intercept Routing feature will be registered in the common area and all
corresponding PT's Caller ID Indication — Common button indicators
will light. However in this case, if nobody has assigned the Caller ID
Indication — Common button, the call will be registered in a PT's
personal area that is connected to the lowest jack number and the PT's
Caller ID Indication — Personal button will light.
• After someone has checked the new call log in the common area, all
corresponding Caller ID Indication — Common button indicators will
turn off.
• Information is also registered even if a transferred call (unscreened) is
not answered. In this case, the information will be stored in the
transferred extension's personal area.
• When the call log in the personal area is full (20 calls are stored), the
user can select how the 21st call is treated. Overwriting the data by
replacing the oldest call with the newest one at their extension, or
disregarding the 21st call can be selected (Default: Record the new call)
(Call Log, Incoming). When the call log in the common area is full (300
calls are stored), only the operator or manager can select the 301st call
treatment (Default: Record the new call) (The 301st Call Log, Incoming
in the Common Area Treatment).
3
Features

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