Panasonic KX-TA308 User Manual
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Panasonic KX-TA308 User Manual

Advanced hybrid system
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See also: Service Manual , Installation Manual
Advanced Hybrid System

User Manual

KX-TA308
Model No.
Please read this manual before connecting the Advanced Hybrid System.

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Summary of Contents for Panasonic KX-TA308

  • Page 1: User Manual

    Advanced Hybrid System User Manual KX-TA308 Model No. Please read this manual before connecting the Advanced Hybrid System.

  • Page 2: System Components

    KX-T7885 KX-TD7895 Optional KX-T30865 Equipment The KX-TA308XX series telephones are available only for the KX-TA308. For details about the KX-T7885 and KX-TD7895, refer to the “Operating Instructions” for each wireless phone. SERIAL NO. (found on the side of the unit)
  • Page 3 If the telephone operates properly, do not reconnect the unit to the line until the problem has been repaired by an authorized Panasonic Factory Service Center. If the telephone does not operate properly, chances are that the problem is in the telephone system, and not in the unit.

  • Page 4: Who Should Use This Manual

    Who Should Use This Manual This manual is designed for users of an Advanced Hybrid System, model number KX-TA308. It is to be used after the system is installed and System Programming is completed. The focus is Proprietary Telephones (PTs); KX-TA30820/KX-TA30830/KX- TA30850, Single Line Telephones (SLTs) and their features.
  • Page 5 Features and Capabilities KX-TA308 is a sophisticated and powerful system which fulfills your expectations of an office communications system. Some of the special features are listed below. Automatic Callback Busy (Camp-On) the called party becomes idle. Call Log, Incoming (— Option) information on the display.
  • Page 6 Terms Used in the Descriptions Feature Numbers A feature number is an access code for various features when programming or executing features using proprietary or single line telephones connected to the system. You can access available features by dialing the corresponding feature number (and additional parameter, if required).

  • Page 7: Table Of Contents

    Section 1 PT Overview ... 1-1 1.1 Configuration ... 1-2 Location of Controls ... 1-3 Connection...1-5 Feature Buttons ... 1-6 Fixed Buttons ... 1-6 Flexible Buttons ... 1-9 Line Access Buttons ... 1-11 Group-CO (G-CO) Button ... 1-11 Other-CO (O-CO) Button ... 1-12 Single-CO (S-CO) Button ...
  • Page 8 No Line Preference — Incoming ... 2-20 Ringing Line Preference — Incoming ... 2-21 Prime Line Preference — Incoming ... 2-21 Preferred Line Assignment — Outgoing ... 2-22 No Line Preference — Outgoing ... 2-22 Idle Line Preference — Outgoing ... 2-23 Prime Line Preference —...
  • Page 9 Table of Contents Call Park ... 3-33 Call Pickup, Directed ... 3-35 Call Pickup, Group ... 3-36 Call Pickup Deny ... 3-37 Call Retrieving from a TAM (Telephone Answering Machine) ... 3-38 Call Splitting ... 3-39 Call Transfer — to Extension ... 3-40 Call Transfer —...
  • Page 10 Message Waiting ... 3-78 Message Waiting for Another Extension ... 3-81 Message Waiting for Another Extension Lock ... 3-83 Microphone Mute (— for KX-TA30820/KX-TA30830 only) ... 3-84 Mixed Station Dialing ... 3-84 One-Touch Dialing ... 3-85 Operator Call ... 3-86 Outward Dialing, Line Access —...
  • Page 11 Time (Day/Night/Lunch) Service ... 3-112 Timed Reminder ... 3-113 Toll Restriction Override ... 3-115 Toll Restriction Override by Account Codes ... 3-115 Toll Restriction for System Speed Dialing ... 3-116 Toll Restriction — Station Lock Boundary Class ... 3-116 Walking COS ... 3-117 3.3 Operator/Manager Service Features ...

  • Page 13: Section 1 Pt Overview

    Section 1 PT Overview Contents Configuration ... 1-2 Location of Controls ... 1-3 Connection ... 1-5 Feature Buttons ... 1-6 Initial Settings ... 1-13 LED Indication ... 1-15...

  • Page 14: Pt Overview

    Panasonic Proprietary Telephones (PTs) are available to utilize various features of the KX-TA308 System, in addition to supporting basic telephone services (making and receiving calls). There are three PT models. Display Speakerphone Flexible CO Buttons* Message/ Ringer Lamp Fixed Feature Buttons * For the default settings of the Flexible CO buttons, see the table on page 1-10.

  • Page 15: Location Of Controls

    Location of Controls KX-TA30820 PROGRAM Button FWD/DND Button CONF (Conference) Button INTERCOM Button FLASH/RECALL Button AUTO ANSWER/ MUTE Button AUTO DIAL/ STORE Button TRANSFER Button HOLD Button KX-TA30830 PROGRAM Button FWD/DND Button CONF (Conference) Button INTERCOM Button FLASH/RECALL Button AUTO ANSWER/ MUTE Button AUTO DIAL/ STORE Button...
  • Page 16 KX-TA30850 PROGRAM Button FWD/DND Button CONF (Conference) Button INTERCOM Button FLASH/RECALL Button VOICE CALL Button AUTO DIAL/ STORE Button TRANSFER Button HOLD Button <Side View of KX-TA30820, KX-TA30830 and KX-TA30850> RINGER RINGER BACKLIGHT PT Overview Configuration MONITOR Button RINGER VOLUME Selector Adjusts the volume level of the ringer.

  • Page 17: Connection

    Connection Connect as shown. The telephone line cord (included) < Back view> CAUTION Ensure the cord is inserted in the groove to prevent damage to the connector. Configuration To the main unit (TO MAIN UNIT/PABX) Headset PT Overview...

  • Page 18: Feature Buttons

    Feature Buttons PTs have the following types of Feature Buttons. • Fixed Buttons • Flexible CO Buttons Fixed Buttons Fixed buttons have specific features permanently assigned to them. These default feature assignments cannot be changed. The following table lists the fixed buttons located on each PT model.
  • Page 19 Usage AUTO ANSWER/MUTE Button (KX-TA30820/KX-TA30830) Used for answering an extension automatically, or turns the microphone off during a conversation. AUTO DIAL/STORE Button Used for System Speed Dialing or storing program changes. CONF (Conference) Button Used to establish a three-party conference. FLASH/RECALL Button Sends an External Feature Access signal to the central office or host PBX to access their system features.
  • Page 20 SP-PHONE (Speakerphone) Button (KX-TA30820/KX-TA30830) Used for a hands-free speakerphone operation. TRANSFER Button Transfers a call to another extension or external destination. VOICE CALL Button (KX-TA30850) Used to receive a notification via monitor in place of ringing. Navigator Key (KX-TA30830) Used to adjust the volume and the display contrast or select desired items for each function.

  • Page 21: Flexible Buttons

    Flexible Buttons Flexible Buttons do not have specific features permanently assigned to them. Features are assigned to Flexible Buttons through Station Programming. “Flexible Button Assignment” is addressed in Station Programming (Section 2). The two types of Flexible Buttons are as follows. •...
  • Page 22 The following table shows the default settings of the Flexible CO buttons. Feature Ext.101 CO button LINE 1 S-CO LINE 2 S-CO LINE 3 S-CO Ext.102 Ext.103 Ext.104 Ext.105 Ext.106 Ext.107 Ext.108 One- Paging Touch ANSWER Dialing One- Paging Touch —All Dialing Ext.

  • Page 23: Line Access Buttons

    Line Access Buttons One of the following three types of CO buttons must be used to seize an outside (CO) line when making a call. • Group-CO (G-CO) button • Other-CO (O-CO) button • Single-CO (S-CO) button Conditions • A Flexible CO button can be assigned as a Line Access Button (G-CO, O-CO or S-CO) in Station Programming.

  • Page 24: Other-Co (O-Co) Button

    Other-CO (O-CO) Button Outside (CO) lines which are not assigned to S-CO or G-CO buttons can be assigned to a Flexible CO button on a proprietary telephone. The assigned button serves as the O-CO button. An incoming call, on assigned outside (CO) lines, arrives at the O-CO button. To make an outside call, you simply press the designated O-CO button.

  • Page 25: Initial Settings

    Initial Settings Display Contrast Adjustment (KX-TA30830 only) The Navigator key is used to adjust the display contrast. While on-hook or receiving a call Press Left or Right. The above settings may be initialized to default settings after the telephone line cord is pulled off or the main unit’s power is interrupted.

  • Page 26: Volume Control - Handset Receiver/Headset/Ringer/Speaker

    Volume Control — Handset Receiver/Headset/Ringer/Speaker Allows you to adjust the following volume settings as necessary. — Handset Receiver volume — Headset volume — Ringer volume — Speaker volume To adjust the handset receiver/headset volume* While using a handset or headset Press Up or Down.

  • Page 27: Led Indication

    LED Indication The Light Emitting Diode (LED) buttons indicate the line conditions with lighting patterns. Flashing light patterns Flashing slowly (60 flash/min) Flashing moderately (120 flash/min) Flashing rapidly (240 flash/min) LED Indication on the INTERCOM Button The table below shows the lighting patterns for intercom line conditions. INTERCOM Button Green On Flashing Green Slowly...
  • Page 28 LED Indication and LCD on the KX-T7885/KX-TD7895 The LED is off and LCD date and time line is not displayed while the phone is idle. To activate the LED and LCD, press the button specified in the “Operating Instructions” for the wireless phone.

  • Page 29: Station Programming (Personal Programming)

    (Personal Programming) Station Programming Instructions ... 2-2 Station Programming (Personal Programming) ... 2-6 Section 2 Station Programming Contents...

  • Page 30: Station Programming Instructions

    Station Programming Instructions Station Programming allows you, the proprietary telephone (PT) user, to program certain features from your telephone individually. During the programming mode, your telephone is busy to outside callers. If you want to make a normal call operation, you must finish the programming mode.
  • Page 31 Station Programming Instructions To confirm the assigned data —Be sure that you are in the Station Programming mode. Press the PROGRAM button. program access number Enter the program access number. • Enter the program access number* as follows. - 1: Preferred Line Assignment — Outgoing - 2: Preferred Line Assignment —...
  • Page 32 Station Programming Instructions To confirm the assigned data on the Flexible button — Be sure that you are in the Station Programming mode. Press the PROGRAM button. Press the desired Flexible button. • The display shows the current status. — To exit the Station Programming mode, press the PROGRAM button. —...
  • Page 33 Station Programming Instructions Station Programming Outline PROGRAM MESSAGE MESSAGE * See the “Operator/Manager Service Features” (Section 3.3). (Station Programming) One-Touch Dialing Button Direct Station Selection (DSS) Button Conference (CONF) Button FWD/DND Button SAVE Button Caller ID Indication — Personal Button Caller ID Selection —...

  • Page 34: Station Programming (Personal Programming)

    2.2 Station Programming (Personal Programming) Call Waiting Tone Type Assignment Allows you to select the call waiting tone type (Tone 1 or Tone 2). — Be sure that you are in the Station Programming mode. Press the PROGRAM button. Dial 1 or 2. Dial 5.

  • Page 35: Flexible Button Assignment

    2.2 Station Programming (Personal Programming) Flexible Button Assignment Each Flexible button on your telephone and the console can be assigned as various feature buttons such as a DSS Button, FWD/DND Button, etc. The assignable features are limited by the button type. Please refer to “Flexible Buttons” in Section 1.1. Another Extension Message Waiting Button Allows you to assign a Flexible CO button as an Another Extension Message Waiting button.

  • Page 36: Caller Id Indication Button

    2.2 Station Programming (Personal Programming) Caller ID Indication Button Allows you to assign a Flexible CO button as the Caller ID Indication button. — Be sure that you are in the Station Programming mode. Press the PROGRAM button. –– Personal Press the desired Flexible CO button you wish to assign as the Caller ID Indication —...

  • Page 37: Caller Id Selection Button

    2.2 Station Programming (Personal Programming) Caller ID Selection Button Allows you to assign a Flexible CO button as the Caller ID Selection button. — Be sure that you are in the Station Programming mode. Press the PROGRAM button. –– Personal Press the desired Flexible CO button you wish to assign as the Caller ID Selection —...

  • Page 38: Conference (Conf) Button

    2.2 Station Programming (Personal Programming) Conference (CONF) Button Allows you to assign a Flexible CO button as the Conference (CONF) button. — Be sure that you are in the Station Programming mode. Press the PROGRAM button. Press the desired Flexible CO button you wish to assign as the Conference button.

  • Page 39: Direct Station Selection (Dss) Button

    2.2 Station Programming (Personal Programming) Direct Station Selection (DSS) Button Allows you to assign a Flexible CO button as a DSS button. — Be sure that you are in the Station Programming mode. Press the PROGRAM button. Press the desired Flexible CO button you wish to assign as a DSS button.

  • Page 40: Fwd/Dnd Button

    2.2 Station Programming (Personal Programming) FWD/DND Button Allows you to assign a Flexible CO button as the FWD/DND button. — Be sure that you are in the Station Programming mode. Press the PROGRAM button. Press the desired Flexible CO button you wish to assign as the FWD/DND button.

  • Page 41: Log-In/Log-Out Button

    2.2 Station Programming (Personal Programming) Log-In/Log-Out Button Allows you to assign a Flexible CO button as the Log-In/Log-Out button. — Be sure that you are in the Station Programming mode. Press the PROGRAM button. Press the desired Flexible CO button you wish to assign as the Log-In/Log-Out button.

  • Page 42: One-Touch Dialing Button

    2.2 Station Programming (Personal Programming) One-Touch Dialing Button Allows you to assign a Flexible button (CO, MESSAGE) as a One-Touch Dialing button. — Be sure that you are in the Station Programming mode. Press the PROGRAM button. MESSAGE Press the desired Flexible button you wish to assign as a One-Touch Dialing button and then dial 2.

  • Page 43: Other-Co (O-Co) Button

    2.2 Station Programming (Personal Programming) Other-CO (O-CO) Button Allows you to assign a Flexible CO button as the Other-CO button. — Be sure that you are in the Station Programming mode. Press the PROGRAM button. Press the desired Flexible CO button you wish to assign as the O-CO button.

  • Page 44: Save Button

    2.2 Station Programming (Personal Programming) SAVE Button (Assignment) Allows you to assign a Flexible CO button as the SAVE button. — Be sure that you are in the Station Programming mode. Press the PROGRAM button. Press the desired Flexible CO button you wish to assign as the SAVE button.

  • Page 45: Single-Co (S-Co) Button

    2.2 Station Programming (Personal Programming) Single-CO (S-CO) Button Allows you to assign a Flexible CO button as a Single-CO button. — Be sure that you are in the Station Programming mode. Press the PROGRAM button. Press the desired Flexible CO button you wish to assign as an S-CO button.

  • Page 46: Intercom Alert Assignment

    2.2 Station Programming (Personal Programming) Intercom Alert Assignment Allows you to select the alert mode (tone/voice) when receiving an intercom (extension) call. — Be sure that you are in the Station Programming mode. Press the PROGRAM button. Dial 4. Dial 1 or 2. 1 : to select the Ring-Calling (Tone Call) mode 2 : to select the Voice-Calling mode •...

  • Page 47: Outside (Co) Line Ringing Selection

    2.2 Station Programming (Personal Programming) Outside (CO) Line Ringing Selection You can select whether the extension will ring or not when an outside call is received at your extension. — Be sure that you are in the Station Programming mode. Press the PROGRAM button. Dial 3.

  • Page 48: Preferred Line Assignment - Incoming

    2.2 Station Programming (Personal Programming) Preferred Line Assignment — Incoming Allows you to select the method used to answer incoming outside calls from the following three line preferences. 1.) No Line Preference 2.) Ringing Line Preference (— default) 3.) Prime Line Preference Follow the corresponding programming procedure according to your selection.

  • Page 49: Ringing Line Preference - Incoming

    2.2 Station Programming (Personal Programming) Ringing Line Preference — Incoming When you go off-hook, you can answer any call ringing at your telephone. — Be sure that you are in the Station Programming mode. Press the PROGRAM button. Dial 2. •...

  • Page 50: Preferred Line Assignment - Outgoing

    2.2 Station Programming (Personal Programming) Preferred Line Assignment — Outgoing Allows you to select the desired outgoing line preference to originate calls from the following three line preferences. 1.) No Line Preference (— default) 2.) Idle Line Preference 3.) Prime Line Preference Follow the programming procedure according to your selection.

  • Page 51: Idle Line Preference - Outgoing

    2.2 Station Programming (Personal Programming) Idle Line Preference — Outgoing When going off-hook, you are connected to an idle line. — Be sure that you are in the Station Programming mode. Press the PROGRAM button. Dial 1. • The display shows the current status.

  • Page 52: Self-Extension Number Confirmation (Kx-Ta30830 Only)

    2.2 Station Programming (Personal Programming) Self-Extension Number Confirmation (KX-TA30830 only) Allows you to display your jack and extension number. — Be sure that you are in the Station Programming mode. Press the PROGRAM button. • The display shows your jack and extension number.

  • Page 53: Station Programming Data Default Set

    2.2 Station Programming (Personal Programming) Station Programming Data Default Set Allows you to return each of the following programmable items to their default settings. a) Call Waiting Tone Type Assignment (default: Tone 1) b) Intercom Alert Assignment (default: Ring-Calling (Tone Call)) c) Outside (CO) Line Ringing Selection (default: Ring –...
  • Page 54 2-26 Station Programming (Personal Programming)

  • Page 55: Telephone Features

    Basic Operations ... 3-2 Making Calls ... 3-2 Receiving Calls ... 3-3 Telephone Features ... 3-4 Operator/Manager Service Features ... 3-118 <Note> When setting “Idle Line Preference — Outgoing” or “Prime Line Preference”, you cannot access any PT features after going off-hook. To access PT features, press the INTERCOM button before or after going off-hook.

  • Page 56: Basic Operations

    Making Calls Intercom Calling Allows you to make a call to another extension. Any Telephone Lift the handset or press SP-PHONE/MONITOR. Outward Dialing Allows you to make a call to an external party using one of the following line access methods.

  • Page 57: Receiving Calls

    Programming References • Station Programming (Section 2) Flexible Button Assignment — Direct Station Selection (DSS) Button Preferred Line Assignment — Outgoing • System Programming — Installation Manual [405]–[407] Flexible Outward Dialing Assignment — Day/Night/Lunch Feature References Hands-free Operation Intercom Calling Outward Dialing —...

  • Page 58: Telephone Features

    Absent Message Capability Allows you to show the reason for your absence, if the calling extension uses a Panasonic proprietary telephone with a display. This way the caller can know when or where you can be reached. You can choose one of six messages.
  • Page 59 Telephone Features Setting Message 1. “Will Return Soon” Any Telephone Lift the handset or press SP-PHONE/MONITOR. • Single line telephone users can dial “0” instead of “#”. Message 2. “Gone Home” Any Telephone Lift the handset or press SP-PHONE/MONITOR. • Single line telephone users can dial “0” instead of “#”. Message 3.
  • Page 60 Message 5. “Out until %% / %%” (month/day) Any Telephone Lift the handset Dial 755. or press SP-PHONE/ MONITOR. • Single line telephone users can dial “0” instead of “#”. Message 6. “In a Meeting” Any Telephone Lift the handset or press SP-PHONE/MONITOR.

  • Page 61: Account Code Entry

    Telephone Features Account Code Entry An account code is used to identify outside calls for accounting and billing purposes. The account code is appended to the “Station Message Detail Recording (SMDR)” call record. For incoming outside calls, account codes are not required. For outgoing outside calls, account codes are often required.
  • Page 62 Conditions • In the Verify-All mode, you must always enter a pre-assigned account code when making any of the following calls unless one has previously been stored in memory. a) Call Forwarding — to an Outside (CO) Line b) Manual Dialing (Selecting an outside (CO) line) c) One-Touch Dialing (PT only) d) Pickup Dialing (Hot Line) (SLT only) e) Personal Speed Dialing...

  • Page 63: Answering, Direct Outside (Co) Line

    Telephone Features Answering, Direct Outside (CO) Line Allows you to answer an outside call by pressing a CO button. You do not have to lift the handset or press the SP-PHONE/MONITOR button. To answer an incoming outside call Press the CO which is flashing red rapidly. •...

  • Page 64: Automatic Callback Busy (Camp-On)

    Automatic Callback Busy (Camp-On) Allows you to receive callback ringing when the dialed line becomes idle. When you answer the callback ringing; For an extension: The called extension starts ringing without dialing. For an outside (CO) line: The line is seized. Setting Any Telephone If you hear a busy tone...
  • Page 65 Telephone Features Answering an outside (CO) line recall Any Telephone If you hear the telephone ringing Lift the handset or press SP-PHONE/MONITOR . <PT Display Example> CO x Free Canceling Any Telephone Lift the handset or press SP-PHONE/MONITOR. Condition • If you do not answer within four callback ring signals (within 10 seconds), this feature will be canceled.

  • Page 66: Background Music (Bgm)

    Background Music (BGM) You can listen to background music through the built-in speaker of the telephone. An external music source, such as a radio, can be connected. The music stops whenever a call comes in, a page comes in, or you go off-hook. Setting / Canceling When the handset is on the cradle and the SP-PHONE/MONITOR button is off...

  • Page 67: Busy Station Signaling (Bss)

    Telephone Features Busy Station Signaling (BSS) The busy extension that you called will hear the assigned Call Waiting tone and know that you are waiting. Any Telephone If you make an intercom call and hear a busy tone Conditions • To answer from the calling extension, see “Call Waiting” in this manual. •...

  • Page 68: Call Forwarding - Summary

    Call Forwarding — SUMMARY Automatically transfers incoming calls to another extension or to an external destination. The following types are available. Type Call Forwarding — All Calls Call Forwarding — Busy/No Answer Call Forwarding — to Outside (CO) Line Call Forwarding —...

  • Page 69: Call Forwarding - All Calls

    Telephone Features • A Flexible CO button can be assigned as the FWD/DND button. • The lighting patterns of the FWD/DND button are as follows. Off: Both features are not set. Red: DND mode Flashing red slowly: FWD mode • You can check the assignment by pressing the FWD/DND button while on-hook. Programming Reference •...

  • Page 70: Call Forwarding - Busy/No Answer

    Call Forwarding — Busy/No Answer You can forward your calls to another extension when your extension is busy or if you do not answer the call within a pre-determined time. Setting PT and SLT FWD/DND For a PT: Press FWD/DND. Lift the handset For an SLT: Dial 71.

  • Page 71: Call Forwarding - To An Outside (Co) Line

    Telephone Features Call Forwarding — to an Outside (CO) Line You can forward calls to an external party. System programming is required to execute this feature. Setting PT and SLT FWD/DND Lift the handset For a PT: Press FWD/DND. or press For an SLT: Dial 71.

  • Page 72: Call Forwarding - Follow Me

    Call Forwarding — Follow Me You can set the “Call Forwarding” feature from the destination extension. This is useful if you forget to set “Call Forwarding — All Calls” before you leave your desk. Setting PT and SLT At the destination extension FWD/DND Lift the handset For a PT: Press FWD/DND.

  • Page 73: Call Forwarding - Cancel

    Telephone Features Call Forwarding — CANCEL There are two canceling methods for “Call Forwarding”. The canceling depends on the Call Forwarding type that has been assigned. Canceling Call Forwarding at your (original) extension PT and SLT Lift the handset For a PT: Press FWD/DND. or press For an SLT: Dial 71.

  • Page 74: Call Hold

    Call Hold Allows you to place a call on hold. To place a call on hold During a conversation HOLD Press HOLD. • You may replace the handset. • The corresponding CO or INTERCOM indicator flashes green slowly. Retrieving a call on hold At the holding extension INTERCOM Press the CO or INTERCOM...
  • Page 75 Telephone Features Conditions • To retrieve a call on hold at another extension, refer to “Call Hold Retrieve” in this manual. • If a held call is not retrieved within a pre-determined time (default: 30 seconds), “Hold Alarm/Hold Recall” occurs. If the hold recall time is set to “Disable”, it will not be recalled.

  • Page 76: Call Hold, Exclusive

    Call Hold, Exclusive Prevents other extension users from retrieving your held call. Only the user who held the call can retrieve it. To place a call on exclusive hold During a conversation HOLD Press HOLD. Press HOLD again. • The CO or INTERCOM indicator flashes green slowly. •...

  • Page 77: Call Hold Retrieve

    Telephone Features Call Hold Retrieve Allows you to retrieve a call that has been placed on hold by another extension. Retrieving an outside call on hold Any Telephone At the other extension Lift the handset Dial 53. or press SP-PHONE/ MONITOR.

  • Page 78: Call Information/Log, Incoming

    Call Information/Log, Incoming Provides you with the caller’s telephone number and name simultaneously on the outside (CO) line assigned to receive Caller ID service* calls. If the call is not answered, the call information is automatically recorded. Display Operation (— for the KX-TA30830) JOHN WHITE * The Caller ID service provides you with the caller’s information, such as the name and telephone number, on the outside (CO) line assigned to receive Caller ID service calls.
  • Page 79 Telephone Features Conditions • The Caller ID Indication button indicator may turn on when a call is received. • Even if you answer a call, the call information can be recorded by pressing the Caller ID Indication button during the conversation. •...

  • Page 80: Call Log, Incoming

    Call Log, Incoming If a call is not answered, the incoming outside call information from the Caller ID service* is automatically logged in the system and the Caller ID Indication button indicator lights. There are two kinds of call log areas available in the system. One is the personal area, which stores call logs for each extension.
  • Page 81 Telephone Features Logging the call information into the Personal Area Lift the handset or press SP-PHONE. Logging the call information into the Common Area Lift the handset or press SP-PHONE. Canceling logging the call information to restore the default* Lift the handset or press SP-PHONE.
  • Page 82 Confirming and calling back Display Operation (— for the KX-TA30830) 001:0111111111 002:0924773333 3-28 Telephone Features When the Caller ID Indication — Personal button indicator is red, there are new calls logged in the personal area. When the Caller ID Indication — Common button indicator is red, there are new calls logged in the common area.
  • Page 83 Telephone Features 003:0011223344 <Example> If the information is stored in log 003, 003:BOB HANKS 003:0011223344 003:Oct30 09:00P • Only twelve digits (or characters) of caller’s number (or name) can be displayed even though sixteen digits (or characters) of information may have been received. To scroll the display, press (the FWD/DND button).
  • Page 84 Confirming the number of logged calls — In the Personal Area Press Caller ID Selection — Personal button while on-hook. <PT Display Example> New:002 Old:003 • The above information will be displayed for 3 seconds. — In the Common Area Press Caller ID Selection —...

  • Page 85: Operator/Manager Service Features

    Telephone Features Programming References • Station Programming (Section 2) Flexible Button Assignment — Caller ID Indication Button • System Programming — Installation Manual [900] Caller ID Assignment [901] Caller ID Area Code Assignment [902] Caller ID Modification for Local Calls [903] Caller ID Modification for Long Distance Calls [904] Caller ID Log Priority Selection [909] Common Area Call Log Check Assignment...

  • Page 86: Call Log Lock, Incoming In The Personal Area

    Call Log Lock, Incoming in the Personal Area Allows you to lock the display of your extension so that the “Call Log, Incoming” feature is not shown on the display when you press the Caller ID Indication — Personal button, if you do not want others to see the information stored in the personal area.

  • Page 87: Call Park

    Telephone Features Call Park Allows you to place a held call into a system parking area so that you can perform other tasks. The parked call can be retrieved by any extension user. Up to ten calls can be parked. PT and SLT During a conversation HOLD...

  • Page 88: Programming Reference

    Conditions • If a parked call is not retrieved within a pre-determined time (default: 30 seconds), “Hold Alarm/Hold Recall” occurs. • If a parked call is not retrieved within thirty minutes, it will be automatically disconnected. • This feature is useful when you want to hold more than one intercom call with a PT, or more than one intercom or outside call with an SLT.

  • Page 89: Call Pickup, Directed

    Telephone Features Call Pickup, Directed Allows you to answer an incoming call ringing at any other extension. Any telephone Lift the handset or press SP-PHONE/MONITOR. Conditions • Doorphone calls can be picked up from extensions that are not programmed to answer doorphone calls.

  • Page 90: Call Pickup, Group

    Call Pickup, Group Allows you to answer a call that is ringing at another telephone within your extension group. Any telephone Lift the handset or press SP-PHONE/MONITOR. Conditions • You can pick up an incoming outside, intercom or doorphone call, but you cannot pickup a Camp-On recall and hold recall.

  • Page 91: Call Pickup Deny

    Telephone Features Call Pickup Deny Allows you to prevent another extension from picking up your calls with the “Call Pickup” feature. Setting / Canceling Any Telephone Lift the handset or press SP-PHONE/MONITOR. • Single line telephone users can dial “0” instead of “#”. Feature References Call Pickup, Directed Call Pickup, Group...

  • Page 92: Call Retrieving From A Tam (Telephone Answering Machine)

    Call Retrieving from a TAM (Telephone Answering Machine) Allows you to answer an incoming call received by a TAM. System Programming is required to use this feature. Any telephone While the TAM is answering a call Lift the handset or press SP-PHONE/MONITOR.

  • Page 93: Call Splitting

    Telephone Features Call Splitting Allows you to talk to two different parties alternately. If a call is received while you are already on the line, you can place the current call on hold and have a conversation with the other party. Having a conversation while another call is on (exclusive) hold Between one extension and one outside (CO) line HOLD...

  • Page 94: Call Transfer - To Extension

    Call Transfer — to Extension Allows you to transfer a received call to another extension. There are two ways. Screened Call Transfer: The destination confirms the transfer before sending. Unscreened Call Transfer: The line is released after transferring the call without Screened Call Transfer PT and SLT During a conversation...
  • Page 95 Telephone Features Call Transfer using a DSS button Allows you to perform a Screened or Unscreened Call Transfer by using a DSS button. There are two operations, depending on whether or not One-Touch Transfer* is set. * One-Touch Transfer allows you to hold an outside call and transfer it to an extension by pressing one key.
  • Page 96 Conditions • If the destination extension does not answer the call within a pre-determined time (default: 30 seconds), “Transfer Recall” occurs. • If there is no answer within thirty minutes after “Transfer Recall” starts, the line will be disconnected. • When the dialed extension is busy, you may access the extension by dialing “1” (Busy Station Signaling) or “2”...

  • Page 97: Call Transfer - To An Outside (Co) Line

    Telephone Features Call Transfer — to an Outside (CO) Line Allows you to transfer a received call to an external party. During a conversation TRANSFER Press Confirmation tone and dial tone TRANSFER. • The current call is placed on hold. Conditions •...

  • Page 98: Call Waiting

    Call Waiting During a conversation, a Call Waiting tone informs you that there is a call waiting. You can answer the second call by disconnecting the first call or placing it on hold. Setting / Canceling for outside calls Any Telephone Lift the handset or press SP-PHONE/...
  • Page 99 Telephone Features To talk to the new party by terminating the current call While hearing a Call Waiting tone INTERCOM Press the flashing CO or INTERCOM. • The current call is disconnected. To talk to the new party by holding the current call While hearing the Call Waiting tone and the CO or INTERCOM indicator is flashing rapidly...
  • Page 100 Conditions • The default setting for Call Waiting is “disabled”. • When Call Waiting is enabled, a Call Waiting tone is sent to the user under the following conditions. 1) When an outside call is received, 2) When another extension executes the “Busy Station Signaling (BSS)” feature, or 3) When a doorphone call is received.

  • Page 101: Call Waiting From A Central Office

    Telephone Features Call Waiting from a Central Office During a conversation, a Call Waiting tone offered by your Central Office signals you that there is a call waiting. You can respond to the call by placing the first call on hold. While hearing a Call Waiting tone through the handset FLASH/RECALL...

  • Page 102: Caller Id Call Waiting

    Caller ID Call Waiting During a conversation, a Call Waiting tone offered by your Central Office informs you that there is a call waiting. If the Caller ID service provides you with a caller’s information, such as the name and telephone number, the new caller’s information will be displayed (flashing) on your extension (KX-TA30830 only) during the assigned time.
  • Page 103 Telephone Features Conditions • You can program the new caller information display timer. If you do not press the FLASH/RECALL button while the information is displayed (flashing), the display stops flashing. In this situation, the caller information is automatically recorded in your personal area and your Caller ID Indication —...

  • Page 104: Conference

    Conference During a two-party conversation, you can add a third party to make a three-party conference. The members of a conference may be three extensions, one extension and two outside (CO) lines, or two extensions and one outside (CO) line. To establish a conference During a two-party conversation CONF...
  • Page 105 Telephone Features To leave the conference Any telephone • The other two parties may continue their conversation. • If the other two parties are both outside (CO) lines, they will be disconnected. To talk to the original party while holding the third party Flash the hookswitch.
  • Page 106 Conditions • A conference call can also be established by “Executive Busy Override”. • When a two-party call is changed to a three-party call or vice versa, a confirmation tone is sent to all parties. The tone can be disabled. •...

  • Page 107: Conference, Unattended

    Telephone Features Conference, Unattended When you are in a conference with two outside parties, you can leave the conference call allowing the other two parties to continue their conversation. To establish an Unattended Conference During a conversation with two outside parties Press CONF to leave the conference.

  • Page 108: Data Line Security

    Data Line Security Your extension can be protected against interruptions from the “Call Waiting”, “Hold Alarm/Hold Recall”, and “Executive Busy Override” features. Data communication devices, such as computers and facsimiles, can operate uninterrupted. Setting / Canceling Any Telephone Lift the handset or press SP-PHONE/ MONITOR.

  • Page 109: Direct Inward System Access (Disa)

    Telephone Features Direct Inward System Access (DISA) Allows an outside caller to access specific extensions or DISA built-in auto attendant (AA) numbers in the system after hearing a short beep, as if the caller is an extension in the system. A pre-assigned DISA security code may be necessary, depending on the mode, to access the features directly.
  • Page 110 Calling an external party Any Telephone In None Security Mode DISA phone no. Ringback tone and Enter the DISA phone number. one short beep In Trunk Security Mode DISA phone no. Enter the DISA Ringback phone number. tone and one short beep In All Security Mode DISA...
  • Page 111 Telephone Features Conditions • When an incoming call is not answered before the “DISA Ringing Time before Intercept” (default: 20 seconds) expires, “Intercept Routing” starts or the call will be disconnected. • “Intercept Routing” starts after the “Intercept Time for Internal DISA” expires (default: 3 seconds) pre-assigned in program [515], if nothing has been dialed.

  • Page 112: Do Not Disturb (Dnd)

    Do Not Disturb (DND) Allows you to prevent other parties from disturbing you. Your extension will not receive intercom or outside calls. Setting / Canceling PT and SLT FWD/DND Lift the handset For a PT: Press or press For an SLT: Dial 71. SP-PHONE/ MONITOR.

  • Page 113: Do Not Disturb (Dnd) Override

    Telephone Features Do Not Disturb (DND) Override Allows you to call an extension even though the “Do Not Disturb (DND)” feature is set. System Programming is required to use this feature. Any Telephone If you make an intercom call and hear a Do Not Disturb (DND) tone DND tone <PT Display Example>...

  • Page 114: Door Opener

    Door Opener Allows you to unlock the door from your telephone. Up to two door openers can be connected to the system. To unlock the door from an assigned extension Any Telephone Lift the handset or press SP-PHONE/MONITOR. To unlock the door while talking to the doorphone PT and SLT For a PT: Dial 5.
  • Page 115 Telephone Features Conditions • If you dial 5 again while the door is open, the door will stay open for another five seconds (default). • You must program the extensions which can open the doors for the day, night and lunch modes.

  • Page 116: Doorphone Call

    Doorphone Call Allows you to have a conversation with a visitor at your doorphone. Up to two doorphones can be connected to the system. Calling an extension from a doorphone Any Doorphone Press the Doorphone button for one second. Answering a doorphone call Any Telephone When you hear the doorphone ring tone at the extension Calling a doorphone...
  • Page 117 Telephone Features Conditions • Optional doorphones are necessary for this feature. • If you do not answer an incoming doorphone call within fifteen or thirty seconds, the call will be canceled. • You must program the extensions which can receive calls from each doorphone for the day, night and lunch modes.

  • Page 118: Electronic Station Lockout

    Electronic Station Lockout Allows you to lock your extension so that other users cannot make outside calls from your extension. This feature also works as Call Log Lock, Incoming in the Personal Area. Locking Any Telephone Dial 77. Lift the handset or press SP-PHONE/MONITOR.
  • Page 119 Telephone Features Conditions • If another user tries to access an outside (CO) line and presses a dial key from a locked extension, the user will hear a reorder tone and for PT users “Restricted” is shown on the display. However, calls can be made at a locked extension depending on system programming.

  • Page 120: Emergency Call

    Emergency Call Allows you to dial a pre-assigned emergency number after seizing an outside (CO) line. Up to five emergency dial numbers can be stored. Dialing Any Telephone Lift the handset or press SP-PHONE/MONITOR. • You may press a CO button instead. Conditions •...

  • Page 121: Executive Busy Override - Extension

    Telephone Features Executive Busy Override — Extension Allows you to connect to an existing intercom (extension) call. System Programming is required to use this feature. Any Telephone If you make an intercom call and while hearing a busy tone Dial 2. To leave the conference Any Telephone Hang up or press SP-PHONE.

  • Page 122: Executive Busy Override - Outside (Co) Line

    Executive Busy Override — Outside (CO) Line Allows you to connect to an existing outside call or add a third party to your existing conversation. System Programming is required to use this feature. Lift the handset or press SP-PHONE/MONITOR. To leave the conference Hang up or press SP-PHONE/MONITOR.

  • Page 123: Executive Busy Override Deny

    Telephone Features Executive Busy Override Deny Allows you to prevent other extension users from interrupting your conversation. Setting / Canceling Any Telephone Lift the handset or press SP-PHONE/ MONITOR. • Single line telephone users can dial “0” instead of “#”. Programming Reference •...

  • Page 124: External Feature Access

    External Feature Access Allows you to access special features (e.g., Call Waiting) offered by a host PBX or Central Office. This feature is effective only during an outside call. You can access the feature by using either the FLASH/RECALL button or the feature number. Using the FLASH/RECALL button During a conversation with an outside party Press FLASH/RECALL.

  • Page 125: Flash

    Telephone Features Flash Allows you to disconnect the current call and make another call without hanging up. While hearing any tone, dialing, or talking FLASH/RECALL Press FLASH/RECALL. Condition • System Programming may be required to perform this feature properly. Programming References •...

  • Page 126: Hands-Free Answerback (- For Kx-Ta30820/Kx-Ta30830 Only)

    Hands-free Answerback (— for KX-TA30820/KX-TA30830 only) Allows you to answer an intercom call without lifting the handset. Setting When the SP-PHONE and the AUTO ANSWER/MUTE indicators are off Press AUTO ANSWER/MUTE. • The AUTO ANSWER/MUTE indicator turns on. Canceling When the AUTO ANSWER/MUTE indicator is on Press AUTO ANSWER/MUTE.

  • Page 127: Hands-Free Operation (- For Kx-Ta30820/Kx-Ta30830 Only)

    Telephone Features Hands-free Operation (— for KX-TA30820/KX-TA30830 only) Allows you to dial and to talk to the other party without lifting the handset. SP-PHONE Press SP-PHONE. • The microphone and speaker are now activated and the hands-free operation is available. Switching from the handset to hands-free mode SP-PHONE Press SP-PHONE.

  • Page 128: Intercom Calling

    Intercom Calling Allows you to make a call to another extension. Using the handset Any Telephone Lift the handset. Using the Speakerphone SP-PHONE INTERCOM Press SP-PHONE or INTERCOM. Using a DSS (Direct Station Selection) button Lift the handset or press SP-PHONE/MONITOR.

  • Page 129: Local Carrier-Based Voice Mail Service

    Telephone Features Local Carrier-Based Voice Mail Service Allows you to receive an indication to notify you that a message is waiting from your telephone company’s voice mail service. After subscription, the voice mail system can answer calls automatically when you are busy or calls are not answered, and callers can leave their messages in your mailbox of the voice mail system located at the telephone company.

  • Page 130: Lockout

    Lockout If one party in a conversation goes on-hook, both parties will be disconnected from the speech path automatically. A reorder tone is sent to the off-hook party before it is disconnected. No operation is necessary. Log-In/Log-Out Allows you to assign the Log-In mode or Log-Out mode within a hunting or ring group. When in the Log-Out mode, you can leave the group temporarily, preventing hunting calls from being sent to your extension.
  • Page 131 Telephone Features Conditions • The default is “Log-In” mode. • There should be at least one extension that is in Log-In mode. • If every extension has logged out except one person, and that person tries to log out, their extensions will display “Not Valid”. In other words, the last member of the group cannot log out.

  • Page 132: Message Waiting

    Message Waiting When the called extension is busy or does not answer your call, you can leave a notification so that the called party may call you back. As a message receiver, the lit Message/Ringer Lamp lets you know that a call has been received.
  • Page 133 Telephone Features Canceling using the MESSAGE button Lift the handset or press Enter the extension number SP-PHONE/MONITOR. (100 through 199) where you left a message. Checking and Selecting a message notification by the message receiver If there is a message, the Message/Ringer Lamp will light red. When the telephone is idle and on-hook Press MESSAGE repeatedly until the desired message appears.
  • Page 134 Clearing all message notifications by the message receiver Lift the handset or press SP-PHONE/MONITOR. Conditions • If the Message/Ringer Lamp does not go out after calling the extension which left the message, another message is waiting. • If multiple message notifications are left at your extension, call back is executed in the order received.

  • Page 135: Message Waiting For Another Extension

    Telephone Features Message Waiting for Another Extension Allows you to check messages left at another extension and call back the message sender. The Another Extension Message Waiting button light on your extension lets you know that another extension has a message waiting. You can call back the message sender by a simple operation.
  • Page 136 Clearing all message notifications at another extension Lift the handset or press SP-PHONE/MONITOR. Conditions • If the Another Extension Message Waiting button indicator does not go out after calling the extension which left the message, another message is waiting. • If multiple message notifications are left at another extension, call back is executed in the order received.

  • Page 137: Message Waiting For Another Extension Lock

    Telephone Features Message Waiting for Another Extension Lock Allows you to lock the Message Waiting for Another Extension feature so that another extension cannot check messages left at your extension. Locking Any Telephone Dial 70. Lift the handset or press SP-PHONE. Unlocking Any Telephone Dial 70.

  • Page 138: Microphone Mute (- For Kx-Ta30820/Kx-Ta30830 Only)

    Microphone Mute (— for KX-TA30820/KX-TA30830 only) Allows you to turn off the microphone so you can consult privately with others in the room. You will still be able to hear the other party. Setting During a conversation in the handsfree mode Press AUTO ANSWER/MUTE.

  • Page 139: One-Touch Dialing

    Telephone Features One-Touch Dialing Allows you to call a number or access a system feature with the touch of a button. This is done by storing an extension number, telephone number or feature number (up to twenty-four digits) in a One-Touch Dialing button. Dialing Lift the handset or press SP-PHONE/MONITOR.

  • Page 140: Operator Call

    Operator Call Allows you to call an operator within the system. One extension can be assigned as an operator. Any Telephone Lift the handset or press SP-PHONE/MONITOR. Condition • If an operator is not assigned, this feature is not available and you will hear a reorder tone.

  • Page 141: Outward Dialing, Line Access - Summary

    Telephone Features Outward Dialing, Line Access — SUMMARY An outside (CO) line can be accessed in the following ways. Line Access, Automatic Line Access, Individual Line Access, Outside (CO) Line Group Conditions • After dialing the feature number or pressing the CO button, you will hear one of the following tones.

  • Page 142: Line Access, Automatic

    Programming References • Station Programming (Section 2) Flexible Button Assignment — Group-CO (G-CO) Button, • System Programming — Installation Manual [400] Outside (CO) Line Connection Assignment [404] Outside (CO) Line Group Assignment [405]–[407] Flexible Outward Dialing Assignment — Day/Night/Lunch [419] Automatic Designated Outside (CO) Line Access Feature References Account Code Entry Electronic Station Lockout...

  • Page 143: Line Access, Individual

    Telephone Features Line Access, Individual Allows you to select the desired outside (CO) line without dialing the line access code. Lift the handset Press the CO assigned or press as a Single-CO button. SP-PHONE/MONITOR. • The CO indicator turns green. Condition •...

  • Page 144: Paging - Summary

    Paging — SUMMARY Allows you to make a voice announcement to several people at the same time. Your message is announced over the built-in speakers of proprietary telephones (PT) and/or an external speaker. The paged person can answer your page from a nearby telephone. You cannot be paged at a single line telephone, but you can answer a page, which is announced over nearby PTs or an external pager, from your single line telephone.

  • Page 145: Paging - All

    Telephone Features Paging — All Allows you to make a voice announcement to all extensions. Your message is announced over the built-in speakers of proprietary telephones (PT) and the external pager. Any Telephone Lift the handset or press SP-PHONE/MONITOR. <PT Display Example> Paging All •...

  • Page 146: Paging - Group

    Paging — Group Allows you to select an extension group and make a voice announcement. You can select all extension groups simultaneously. The announcement can only be heard through the extensions’ built-in speakers. To access all groups simultaneously Any Telephone Lift the handset or press SP-PHONE/MONITOR.

  • Page 147: Paging - Answer

    Telephone Features Paging — ANSWER Allows you to answer an announced page at any extension within the system. Any Telephone Lift the handset or press SP-PHONE/MONITOR. * For the default setting of the Flexible CO button, see the table on p.1-10. Conditions •...

  • Page 148: Paging And Transfer

    Paging and Transfer You can transfer a call using the paging feature (Paging — All, Paging — External, or Paging — Group). Using Paging — All PT and SLT During a conversation TRANSFER For a PT For an SLT For a PT: Press TRANSFER. For an SLT: Flash the hookswitch.
  • Page 149 Telephone Features Using Paging — External: to an external pager PT and SLT During a conversation TRANSFER For a PT For an SLT For a PT: Press TRANSFER. For an SLT: Flash the hookswitch. • The other party is placed on hold. Wait for an answer.
  • Page 150 Using Paging — Group: to a particular extension group PT and SLT During a conversation TRANSFER For a PT For an SLT For a PT: Press TRANSFER. For an SLT: Flash the hookswitch. • The other party is placed on hold. Announce.

  • Page 151: Paging - Deny

    Telephone Features Paging — DENY A page sent to a built-in speaker can be denied by any extension in the system. Setting Lift the handset or press SP-PHONE/MONITOR. Canceling Lift the handset or press SP-PHONE/MONITOR. Dial 7341#. <PT Display Example> Paging Deny Dial 7340#.

  • Page 152: Paralleled Telephone Connection

    Paralleled Telephone Connection Any extension can be connected in parallel with a proprietary telephone and a single line telephone. In the event of a power failure, CO1 can be accessed using the single line telephone that is connected in parallel with the proprietary telephone to jack number 01. If the extension receives a call, ringing will be heard from the proprietary telephone and the single line telephone.

  • Page 153: Personal Speed Dialing

    Telephone Features Personal Speed Dialing Allows you to store up to ten speed dial numbers at your extension. These numbers are available for your extension only. Storing a phone number Any Telephone Dial 2 . Lift the handset or press SP-PHONE/ MONITOR.
  • Page 154 Conditions • An account code must be stored by pressing “ the line access code in the account code verify-all and forced modes. • You can store an extension number, telephone number, or feature number of up to twenty-four digits. Valid digits are “0 through 9”. •...

  • Page 155: Pickup Dialing (Hot Line) (- Single Line Telephone Only)

    Telephone Features Pickup Dialing (Hot Line) Allows you to make an outgoing call by just going off-hook. Storing a phone number Lift the handset Dial 742. or press SP-PHONE/ MONITOR. • You must dial a line access code (9 or 81 through 83) as the first digit when storing an external party phone number.

  • Page 156: Power Failure Transfer

    Power Failure Transfer During a power failure, the following outside (CO) line will be connected to an assigned extension. Outside (CO) line 1: jack number 01 Conditions • During a power failure, all features cannot be used except for incoming and outgoing outside calls from jack number 01.

  • Page 157: Pulse To Tone Conversion

    Telephone Features Pulse to Tone Conversion Allows you to change the dialing mode from Pulse to Tone to access services that require tones, such as computer telephone services. Any Telephone phone no. (Pulse mode) Enter the phone number (Pulse mode). Condition •...

  • Page 158: Redial, Last Number

    Redial, Last Number Automatically saves the last outside phone number dialed so that you can make a call to the same party later using a simple operation. Lift the handset or press SP-PHONE/MONITOR. Conditions • Up to sixty-four digits can be stored and redialed. This does not include an outside (CO) line access code.

  • Page 159: Redial, Saved Number

    Telephone Features Redial, Saved Number Allows you to save the current external telephone number during a conversation, so that you can redial the same party later using a simple operation. The saved number can be redialed until another number is stored. Storing During a conversation or while hearing a busy tone Press AUTO DIAL/STORE.

  • Page 160: Room Monitor

    Room Monitor Allows you to monitor a room through a proprietary telephone with an AUTO ANSWER/MUTE button. The proprietary telephone you want to monitor should be prepared for monitoring beforehand. You can also monitor through a doorphone. You can use a proprietary telephone with an AUTO ANSWER/MUTE button and single line telephone with a MUTE button for monitoring.
  • Page 161 Telephone Features Canceling a monitor temporarily At the monitored telephone Press AUTO ANSWER/MUTE. Canceling At the monitored telephone Lift the handset or press SP-PHONE. Monitoring through a doorphone PT and SLT AUTO ANS SP-PHONE MUTE MUTE For a PT: Press SP-PHONE and AUTO ANSWER/MUTE. For an SLT: Lift the handset and press the MUTE button.

  • Page 162: Secret Dialing

    Secret Dialing Allows you to conceal all or part(s) of a “System Speed Dialing” or “One-Touch Dialing” number assigned to a flexible button which normally appears on the display. When storing the phone number Press INTERCOM before and after the part you wish to conceal. <PT Display Example>...

  • Page 163: Station Feature Clear

    Telephone Features Station Feature Clear Allows you to reset the following station features to the default settings. a) Absent Message Capability b) Automatic Callback Busy (Camp-On) c) Background Music (BGM) d) Call Forwarding e) Call Log, Incoming f) Call Pickup Deny g) Call Waiting h) Data Line Security i) Do Not Disturb (DND)

  • Page 164: Switching To Tone Alert

    Switching to Tone Alert “Voice Call” (through the built-in speaker) which is set at the called party’s extension can be switched to “Tone Call” (ringing). This feature must be set beforehand at the called party’s extension by Station Programming. Any Telephone Lift the handset or press SP-PHONE/MONITOR.

  • Page 165: System Speed Dialing

    Telephone Features System Speed Dialing Allows you to make a call using pre-programmed speed dial numbers. This system supports one hundred speed dial numbers which are available to all extension users. PT and SLT Lift the handset or press SP-PHONE/MONITOR. •...

  • Page 166: Time (Day/Night/Lunch) Service

    Time (Day/Night/Lunch) Service This system supports the Day, Night and Lunch modes. The system operation for originating and receiving calls can be different in the day, night and lunch modes. “Time Service” can only be set by the operator and manager. For a PT user, even if your extension is not assigned as the operator or manager, you can use your display to check the current mode.

  • Page 167: Timed Reminder

    Telephone Features Timed Reminder You can receive a ringback at your telephone to remind you of a meeting or appointment. Either one time or daily (everyday until canceled) is available at a pre-set time. Setting Any Telephone Lift the handset or press SP-PHONE/MONITOR.
  • Page 168 Checking the set time (with a display PT only) Lift the handset or press SP-PHONE/MONITOR. Stopping the alarm Any Telephone • Pressing any key also stops the alarm. Conditions • Be sure the system clock is set correctly. • The alarm continues for thirty seconds. •...

  • Page 169: Toll Restriction Override

    Telephone Features Toll Restriction Override There are three types of toll restriction override. • Toll Restriction Override by Account Codes • Toll Restriction for System Speed Dialing • Toll Restriction — Station Lock Boundary Class Toll Restriction Override by Account Codes Allows you to temporarily override toll restriction and make a toll call from a toll- restricted telephone assigned to the verify-toll mode.

  • Page 170: Toll Restriction For System Speed Dialing

    Toll Restriction for System Speed Dialing Allows you to change the toll restriction in “System Speed Dialing”. Normally, calls originated by “System Speed Dialing” are restricted depending on the extension’s toll restriction COS number. Once this option is set, the COS number is changed to the one assigned in the program [301].

  • Page 171: Walking Cos

    Telephone Features Walking COS Allows you to use your calling privileges (TRS — Class of Service) at another extension. You may override restrictions which may be set at the extension. Making a call Any Telephone At another extension Lift the handset Dial 7 .

  • Page 172: Operator/Manager Service Features

    Operator/Manager Service Features The system supports one operator and one manager. Any extension can be appointed as the operator and jack number 01 is appointed as the manager. System Programming is required to assign the operator. The manager can program a few System Program (see following “Manager Programming”) with their extension password.

  • Page 173: Manager Programming (Manager Only)

    Operator/Manager Service Features Manager Programming (Manager only) The manager (jack number 01) can program the following System Programming with their extension password even when they do not know the system password for System Programming. • [001] System Speed Dialing Entry •...
  • Page 174 Operator/Manager Service Features To exit the programming mode When the display shows the initial programming mode PROGRAM Press PROGRAM. Conditions • During the programming mode, your extension is treated as a busy extension. • If you enter the wrong extension password, you will hear an alarm tone (3 beeps). Try again.

  • Page 175: Call Log, Incoming In The Common Area - Clear All

    Operator/Manager Service Features Call Log, Incoming in the Common Area — CLEAR ALL The operator or manager can clear all call information stored in the common area. Setting Lift the handset or press SP-PHONE. Conditions • This operation is not available while someone is checking a call information stored in the common area.

  • Page 176: Call Log Lock, Incoming In The Common Area

    Operator/Manager Service Features Call Log Lock, Incoming in the Common Area The operator or manager can lock the displays of extensions so that the “Call Log, Incoming” feature is not shown on the displays when the Caller ID Indication — Common button is pressed.

  • Page 177: Date And Time Setting

    Operator/Manager Service Features Date and Time Setting When the current time setting is wrong, you can adjust it by the following procedure. Setting — Be sure that you are in the Station Programming mode. Press the PROGRAM button. Dial 0. Enter the year (last 2 digits).

  • Page 178: Electronic Station Lockout - Cancel All

    Operator/Manager Service Features Electronic Station Lockout — CANCEL ALL The operator or manager can cancel Electronic Station Lockout at all extensions. Setting — Be sure that you are in the Station Programming mode. Press the PROGRAM button. Dial 8. <PT Display Example> Lock Release —...

  • Page 179: The 301St Call Log, Incoming In The Common Area Treatment

    Operator/Manager Service Features The 301st Call Log, Incoming in the Common Area Treatment When the call log is full in the common area (300 calls are stored), you can select how the 301st call is treated. Either a new call can be disregarded or the new call can overwrite the oldest call that has been already confirmed (Default: Record the new call.).

  • Page 180: Time (Day/Night/Lunch) Service Setting

    Operator/Manager Service Features Time (Day/Night/Lunch) Service Setting This system supports the Day, Night and Lunch modes. The system operation for originating and receiving calls can be different in the Day, Night and Lunch modes. Toll restriction can be programmed to prevent unauthorized toll calls for each mode. Changing Day, Night or Lunch mode in manual or automatic mode Lift the handset or press SP-PHONE/MONITOR.
  • Page 181 Operator/Manager Service Features Conditions • Time (Day/Night/Lunch) Service has two modes of operation: (1) automatic mode, or (2) manual mode. This selection is made through System Programming. • In the automatic mode, by default, Day Mode starts at 9:00 AM everyday and Night Mode starts at 5:00 PM everyday.

  • Page 182: Timed Reminder, Remote (Wake-Up Call)

    Operator/Manager Service Features Timed Reminder, Remote (Wake-Up Call) The operator or manager can remotely set or cancel the Timed Reminder of a desired extension. Setting Dial 764. Lift the handset or press SP-PHONE/ MONITOR. minute Enter the minute For AM: Dial 0. (00 through 59).
  • Page 183 Operator/Manager Service Features Checking the time setting (with a display PT only) Lift the handset or press SP-PHONE/MONITOR. Dial 763#. • If “10:10” has been set: <PT Display Example> Alarm 10:10AM Alarm 10:10AM Conditions • Be sure the system clock is set correctly. •...

  • Page 184: Extension Password Set (Manager Only)

    Operator/Manager Service Features Extension Password Set (Manager only) The manager can assign a password to each extension. The assigned password can be used for the Walking COS feature. The assigned password for the manager (jack number 01) can also be used for the Manager Programming. Setting —...

  • Page 185: Appendix

    Section 4 Appendix Contents Display Examples ... 4-2 Feature Number List ... 4-8 Tone List ... 4-11 Troubleshooting ... 4-13...

  • Page 186: Display Examples

    Called by an outside (CO) line with a Caller ID*-number. 1234567890 *Caller ID: Provides you with a caller’s information, such as the name and telephone Called by an outside (CO) line, with a Caller ID*-name. Panasonic Confirming the key programming on the REDIAL, SAVE, or One-Touch 950-1001PP12345& Dialing button.
  • Page 187 Display Absent Message 4. Back at 11:00AM Stopped BGM. BGM off Started BGM. BGM on The called doorphone or external pager is in use. Busy Canceled “Executive Busy Override Deny”. Busy Ovrde Allow Completed setting “Executive Busy Override Deny”. Busy Ovrde Deny “Logging the call information into the Common Area”...
  • Page 188 Display Confirming the key programming on the FWD/DND button. Do Not Disturb Completed setting “Do Not Disturb (DND)”. Completed opening the door. D - Opener 1-On Making or receiving a doorphone call. Door Phone Conference with an extension and outside (CO) line. Ext101 &...
  • Page 189 Display The “Message Waiting” setting was not accepted. MW Not Accepted Canceled “Message Waiting”. MW Cancelled Confirming the number of logged calls. New:002 Old:003 Night mode status. Night Mode — “Time (Day/Night/Lunch) Service” There is not a held call when retrieving a call on hold or parked call. No Held Call There is not an incoming call when trying to pick up a call.
  • Page 190 Examples — in Station Programming mode Display The Caller ID Indication — Common button is assigned. CID-C Indication The Caller ID Indication — Personal button is assigned. CID-P Indication The Caller ID Selection — Common button is assigned. CID-C Selection The Caller ID Selection —...
  • Page 191 Conditions • If the displayed characters exceed sixteen digits, “&” is shown on the right-hand side of the display. • The duration time display is only shown when you make or receive an outside call. The Count start time for outgoing calls can be programmed as desired. •...

  • Page 192: Feature Number List

    Feature Number List Feature Numbers and Additional Required Digits Feature Absent Message Capability set / cancel Account Code Entry for an SLT Call Forwarding set / cancel Call Forwarding — Follow Me set / cancel Call Hold (Hold Mode 2 or 3) for an SLT Call Hold, Retrieve outside call / intercom call Call Log, Incoming Logging —...
  • Page 193 Feature Extension Number External Feature Access for an SLT Log-In / Log-Out Message Waiting set / cancel Message Waiting cancel all messages Message Waiting for Another Extension cancel all messages Message Waiting for Another Extension Lock set Operator Call Outward Dialing —...
  • Page 194 Feature Numbers While a busy tone is heard Automatic Callback Busy (Camp-On) Busy Station Signaling (BSS) Executive Busy Override While a Do Not Disturb tone is heard Do Not Disturb (DND) Override During a call or while talking Switching to Tone Alert Conference for an SLT Door open Pulse to Tone Conversion...

  • Page 195: Tone List

    Tone List < TONE > Confirmation Tone 1 Confirmation Tone 2 Confirmation Tone 3 Dial Tone 1 Dial Tone 2 Dial Tone 3 Busy Tone Reorder Tone Ringback Tone Do Not Disturb (DND) Tone Outside-to-Outside (CO-to-CO) Line Call Limit Warning Tone Call Waiting Tone 1 Call Waiting Tone 2 (Single)
  • Page 196 < RING TONE > Incoming Calls (Single) / Hold Recall (Outside calls) Incoming Calls (Double) / Hold Recall (Intercom calls) Incoming Calls (Triple) / Timed Reminder Callback Ringing (Camp-on Recall) / Doorphone Ringing (S-Double) 4-12 Appendix Appendix...

  • Page 197: Troubleshooting

    The system internal clock is not working properly. Possible Solution • To program outside (CO) line numbers, refer to the Installation Manual. • Increase the Ringer Volume. Refer to “Initial Settings” (Section 1.1). Consult with an authorized Panasonic Factory Servicenter. Appendix 4-13...
  • Page 198 Copyright: This manual is copyrighted by Panasonic Communications Co., Ltd. (PCC). You may print out this manual solely for internal use with this model. Except above, you may not reproduce this manual in any form, in whole or part, without the prior written consent of PCC and its licensee.

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