AT&T MERLIN LEGEND Communications System PBX System Planning Manual page 170

Name
Name of work group (Sales, Customer Service)
Please answer each question below.
1, Do you regularly use any of the
WATS
FX (foreign exchange)
Tie
None of the above or don't
2. Are
your phone calls
No
Yes By
3. Do
you cover phone calls for co-workers when they are away from their desks?
No
For whom?
Yes
4.
Do you share the incoming call workload with others?
No
With whom?
Yes
5, Would you say your phone use is
Heavy
Average
Light
Employee Communication Survey
following
outside lines? (Check any that apply)
know
covered when you're away from your desk?
Which of those people should have a button on your phone used
exclusively for his or her calls?
When you are unable to cover calls, it is done by
Room Extension
1