AT&T MERLIN LEGEND Communications System PBX System Planning Manual page 135

Features
Extension Status
Hotels or motels may assign different
meanings to the three extension states.
4-30 System Features
Planning Form Instructions
Under the "Automatic Callback Interval" heading on Form 6f, do one of the
following:
Check "3-rings" to keep the factory-set interval.
Check the second box to change the factory-set interval. Write the
number of rings in the space provided.
Extension Status allows an operator, a calling group supervisor, or a Call
Management System (CMS) supervisor to determine the status of a telephone at
a glance. The lights next to the buttons on a DSS or next to Auto Dial buttons
programmed with extension numbers indicate the status of the telephone.
There are two configurations for Extension Status:
In the hotel configuration, employees at the front desk of hotels and motels
use the feature to monitor room availability and to restrict the telephones "
when the rooms are not occupied. There are three extension states:
Status O-green light is off. Room is occupied and telephone is in
regular call-handling state.
Status 1-green light is flashing. Room is vacant and ready for
cleaning, and outside calls cannot be made from the telephone.
Status 2-green light is on. Room is vacant and outside calls cannot be
made from the telephone.
In the Group Calling/CMS configuration, calling group or CMS supervisors
use this feature to monitor the availability of agents to take calls directed to
the calling group. There are two extension states:
Status 0-green light is off. Telephone is signed out from the group and
the agent is unavailable to take calls.
Status 2-green light is on. Telephone is signed into the group and
calls can be sent to the agent.
Decide on the configuration and assign operator positions to monitor extension
status. If no positions are assigned, the feature is not active.
Planning Form Instructions
Under the "Extension Status" heading of Form 6f:
1.
Check "Assign to operator positions." Write the extension number for each
operator position in the space provided. (Refer to the appropriate copy of
Form 5a, 5b, or 5 c . )
2 . Check "Group Calling/CMS" to keep the factory-set configuration.
3 . Check "Hotel" to change the configuration.
On all copies of Form 5a, 5b or 5c, under the heading "Extension Status":
4. Check "No" or "Yes" to indicate whether the feature is active.