Configuring The Spa932 Attendant Console - Linksys SPA921 - Cisco - IP Phone Installation And Configuration Manual

Maintaining Your SPA9000 Voice System
Using the Advanced Features Menu
NOTE
SPA9000 Voice System Installation and Configuration Guide for Setup Wizard

Configuring the SPA932 Attendant Console

A SPA932 attendant console can be connected to a SPA962 phone for the
purpose of monitoring and supporting the SPA9x2 IP phones in the SPA9000
Voice System.
Only SPA9x2 IP phones support computer telephony interface (CTI) which is
required for SPA932 interaction.
The following types of monitoring are available:
•
Busy Line Field (BLF): The selected LED indicates the state of the monitored
line.
•
Green: Idle
•
Red: Busy
•
Red Fast Blink: Ringing
•
Amber: Failed Subscribe (received 4xx response)
•
Amber Slow Blink: Undefined (may be no response to subscribe, or BLF not
specified)
•
Speed Dial (SD): Allows the user to dial the selected extension quickly, either to
place an internal call or to perform a blind transfer of an active call
•
Call Pickup (CP): Used in combination with BLF, allows the user to pick up an
unanswered call on the selected extension
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