Maintaining Your SPA9000 Voice System
Using the Advanced Features Menu
SPA9000 Voice System Installation and Configuration Guide for Setup Wizard
About the AA Script Options
The Wizard provides three AA script options: Default, Basic, and Advanced. The
following table will help you to choose which script is best for your business.
Table 1 Comparison of Auto Attendant Scripts
Greetings and Menu
Options
You can record your own
welcome greeting.
Callers can dial any
extension.
Callers also can press 0 for
an operator or 1 for a location
and hours message.
Callers also can choose from
a menu that includes up to
three hunt groups, such as
Sales, Service, or Billing.
Callers hear a different
greeting when the business is
closed.
Default AA
Basic AA
X
X
X
X
X
6
Advanced AA
X
X
X
X
X
118