Network Boot Errors - IBM QS21 - BladeCenter - 0792 Service Manual

Problem determination and service guide
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Table 12. System firmware boot errors (continued)
Code
Message
E5040
(USB) Device transaction error.
<command>
Note: <command> indicates the
command in progress when the
transaction error occurred. This
information may not always be
available.

Network boot errors

The following table describes the network boot errors.
Table 13. Network boot errors
Code
Message
E3000
(net) Could not read MAC
address.
E3001
(net) Could not get IP address.
E3002
(net) ARP request to TFTP server
(x.x.x.x) failed.
Note: (x.x.x.x) represents the
address of the TFTP server.
Description
The drive showed an error during
data transfer.
Description
The firmware could not establish a
communication socket for booting
over the network due to an error
while retrieving the MAC address
of the network device.
The DHCP server is not
responding, or there could be a
MAC address conflict in your
network.
The MAC address resolution failed
for the TFTP server with IP
address (x.x.x.x).
Action
1. Verify that the media tray is
assigned to the blade server.
Note: A reboot of the blade
server the to which the media
tray was previously assigned is
required.
2. Check that the correct media is
inserted and that the drawer is
closed.
3. Inspect the media to see if
there is visible damage.
4. Use another CD or DVD drive
to check that the media is
readable.
5. Check with other blade servers
within the BladeCenter unit to
see if they have the problem. If
they do, the BladeCenter unit
itself may be the cause of the
problem. See the Problem
Determination and Service
Guide for your BladeCenter
unit for more information.
Action
Power down then reboot the blade
server.
If this does not resolve the
problem, contact your IBM service
representative.
v Check that your DHCP server is
available
v Check that an IP addresses has
been correctly assigned
v check that your MAC address is
valid and is unique across your
network
1. Check that the TFTP server is
available and can be reached
over the network.
2. Check that the DHCP server is
correctly assigning IP
addresses.
Chapter 5. Diagnostics and troubleshooting
77

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