Troubleshooting The I/O; I/O Subsystem Behaviors; Customer Messaging Policy - HP Integrity rx2800 - i2 User's & Service Manual

Rx2800 i2 user service guide
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Table 40 Cooling subsystem events that light SID LEDs —
Diagnostic
LEDs
Fans (1-6)
Fans (1-6)

Troubleshooting the I/O

This subsection provides information on troubleshooting issues with the public PCIe slots.

I/O subsystem behaviors

The main role of the I/O subsystem is to transfer blocks of data and instruction words between
physical shared memory and virtual memory (system disks or disk array). The system boot is the
first time blocks of data and instructions are transferred into physical memory from a local disk or
DVD or over the network. This process is referred to as Direct Memory Access (DMA) and is initiated
by I/O devices located in I/O or on Host Bus Adapter (HBA) I/O cards and does not involve any
logical CPUs.

Customer messaging policy

Always refer to the SEL for any action from low level I/O subsystem faults as there may not
be any lighted LEDs on the System Insight Display.
For configuration style errors, for example, no iLO 3 MP or core I/O HBAs installed or working,
see Supported Configurations subsection for actions.
Some diagnostic messages are reported for high level I/O subsystem errors; all fatal I/O
subsystem errors cause global MCAs.
Table 41 I/O subsystem events that light SID LEDs
Diagnostic
LEDs
I/O Card
I/O Backplane
Disk Backplane
90
Troubleshooting
Sample IPMI Events
Type 02h, 0Ah:07h:01h
COOLING_UNIT_WARNING
Type 02h, 0Ah:07h:02h
COOLING_UNIT_FAILURE
Sample IPMI events
Type 02h, 03h:05h:01h
CURRENT_LIMIT_EXCEEDED
Type 02h, 02h:07h:03h
VOLTAGE_DEGRADES_TO_NON_RECOVERABLE
Type 02h, 02h:07h:03h
VOLTAGE_DEGRADES_TO_NON_RECOVERABLE
Cause
Source
Fan has either
iLO 3
previously failed or
is degrading
Fan has failed and
iLO 3
no longer meets
minimum
requirements
Cause
Over-current on PCI slot
Voltage on CRU is
inadequate
Voltage on CRU is
inadequate
Notes
Cleared when fan is
replaced
Cleared when fan is
replaced
Source
Notes
BMC
Likely a short on
I/O card or I/O
slot.
BMC
A voltage on the
I/O backplane is
out of range
(likely too low)
BMC
A voltage on the
I/O backplane is
out of range
(likely too low)

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