Server Does Not Power On; Efi Menu Is Not Available; Operating System Does Not Boot; Operating System Boots With Problems - HP Integrity rx3600 Installation Manual

Table 20 Server Power Button Functions When Server is Off
Action
1-3 seconds

Server Does Not Power On

The server Power button on the front panel operates differently depending on how long the button
is held in, and on what the system is doing when the button is pressed. You must be aware of its
uses to properly troubleshoot the system.
NOTE: If the server is off, and power is not connected to server power supplies, pressing the
Power button has no effect.
Power problems during installation are usually related to the installation process. If the server does
not power on, check the LED indicators on the power supply.

EFI Menu is Not Available

If you cannot access the EFI from either the main disk partition or the CD, use the following tools
to help solve the problem:
Front panel LEDs
iLO 2 MP
Console messages
◦
System event logs (SEL)
◦

Operating System Does Not Boot

If the operating system does not boot, but you are able to reach the EFI from either the main disk
partition or the CD, use the following tools to help solve the problem:
Using the EFI Shell, check the system logs and analyze any error messages.
Offline Diagnostic Environment (ODE)

Operating System Boots with Problems

If the operating system is running and you are experiencing problems, use the following tools to
help solve the problem:
LEDs
Error Messages and event logs

Intermittent Server Problems

You can usually trace intermittent problems that occur during installation to power source problems,
a loose connector, or some other hardware problem. If you are experiencing intermittent problems,
follow these steps:
1. Check iLO 2 MP logs and analyze the problem. Determine if there is more than one symptom
and if the problem is random.
2. Verify that the AC power source is stable.
3. Reseat all rear panel connectors.
4. Reseat all hot-swappable fans and power supplies.
5. Reseat all main memory DIMMs.
6. Reseat all cable harnesses and board connectors.
72 Installing the System
Reaction
System power turns on.