High-Performance Configurations For Crystal - Novell SENTINEL 6.1 SP2 - INSTALLATION GUIDE 02-2010 Installation Manual

To Troubleshoot CMS connection failure:
1 If the command netstat –an | grep 6400 does not return any results, try the following:
Provide MySQL connection information again:

Re-initialize MySQL DB:

2 Make sure all CCM servers are enabled:
2a Login as crystal user
2b cd /opt/crystal_xir2/bobje
2c
./ccm.sh

8.9 High-Performance Configurations for Crystal

Depending on the number of events that Crystal is querying, you might get an error on maximum
processing time or maximum record limit. To set your server to process a higher number or an
unlimited number of records you must reconfigure the Crystal Page Server. This can be done by
using either the Central Configuration Manager or the Crystal Web Page.
To Reconfigure the Crystal Page Server through the Central Configuration Manager:
1 Click Start > All Programs > BusinessObjects 11 > Crystal Reports Server > Central
Configuration Manager.
2 Right-click Crystal Reports Page Server and select Stop.
3 Right-click Crystal Reports Page Server and select properties.
4 In the Command field under the Properties tab, at the end of the command line add:
140 Sentinel 6.1 Installation Guide
1. Login as crystal user
2. cd /opt/crystal_xir2/bobje
3.
./cmsdbsetup.sh
4. Press Enter when
[<hostname>.cms
5. Select select and provide all your MySQL DB info that was entered during install
time. For more information, see install instructions in
6.1 SP2," on page 27.
6. When done, quit
cmsdbsetup.sh
7.
./stopservers
8.
./startservers
1. Login as crystal user
2. cd /opt/crystal_xir2/bobje
3.
./cmsdbsetup.sh
4. Press Enter when
[<hostname>.cms
5. Select reinitialize and follow instructions.
6. When done, quit
cmsdbsetup.sh
7.
./stopservers
8.
./startservers
-enable all
] displays.
Chapter 3, "Installing Sentinel
] displays.