ZyXEL Communications NSA-2401 User Manual page 248

Chapter 12 Troubleshooting
After replacing the disk, go to the Storage > Internal Storage > RAID screen. If the array's
status is not Resynching, select the array and click the Repair icon.
The NSA SYS LED is orange or is flashing orange.
• If the SYS LED is steady on orange, then the NSA is unlocking an encrypted volume or
there are no volumes in the NSA. If there are no volumes on the NSA, you cannot create
shares on the NSA. You must first create a RAID and volume (you must already have an
internal disk installed). See also
• If the SYS LED is flashing orange, then firmware is being upgraded to the NSA. Wait
until the firmware upgrade is complete and the SYS LED turns steady green.
The disk drive PWR LED is off.
• Check that the NSA is on (see
• Remove the disk tray and make sure:
• it is a SATA I or SATA II compatible hard drive
• it is installed correctly in the disk tray. Push the tray back into NSA disk bay until it
snaps into place and push the latch up (see the NSA Quick Start Guide).
• the hard disk is not faulty. You could either try a different hard disk or test the original
hard disk in a different NSA or computer.
• If the problem continues, contact the NSA vendor.
The disk drive ALM LED is on.
• The hard disk has a problem. Go to the Storage > Internal Storage > Disk screen, select
the disk and click the S.M.A.R.T. icon to see status details about the disk.
• If the hard disk is faulty, replace it. See your Quick Start Guide for information on
replacing a disk and also
disk, go to the Storage > Internal Storage > Disk screen and check the status of the new
disk. You should also go to the Storage > Internal Storage > RAID screen and check the
array's status. If it is Resynching, the NSA is repairing the RAID array. If it is Degraded,
select the array and click the Repair icon. If the status is Down, recreate the array,
volumes, and sharing configuration.
• If the problem continues, contact the NSA vendor.
A LAN LED is off.
248
Chapter 6 on page
Power, Hardware Connections, and
Disk Replacement Restrictions on page
125.
LEDs)
128. After replacing the
NSA-2401 User's Guide