840.01 Scanner Disabled By Admin; 840.02 Scanner Disabled. Contact System Administrator If Problem Persists; 1565 Emulation Error, Load Emulation Option; Solving Basic Printer Problems - Lexmark X952DTE User Manual

Troubleshooting

840.01 Scanner disabled by admin

Print without the scanner or contact your system support person.

840.02 Scanner disabled. Contact system administrator if problem persists.

Try one or more of the following:
•
Touch Continue with scanner disabled to return to the home screen, and then contact your system support person.
•
Touch Reboot and automatically enable scanner to cancel the job.
Note: This attempts to bring the scanner back online.

1565 Emulation error, load emulation option

The printer automatically clears the message in 30 seconds, and then disables the download emulator on the firmware
card.

Solving basic printer problems

If there are basic printer problems, or the printer is unresponsive, make sure:
•
The power cord is plugged into the printer and a properly grounded electrical outlet.
• The electrical outlet is not turned off by any switch or breaker.
• The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
•
Other electronic equipment plugged into the outlet is working.
•
The printer is turned on. Check the printer power switch.
•
The printer cable is securely attached to the printer and the host computer, print server, option, or other network
device.
•
All options are properly installed.
•
The printer driver settings are correct.
Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the
printer back on. This often fixes the problem.

Solving printing problems

Multiple‑language PDF files do not print
The PDF files may contain unavailable fonts.
1
Open the document you want to print in Adobe Acrobat.
2
Click the printer icon > Advanced > Print as image > OK > OK.

Printer control panel display is blank or displays only diamonds

The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer on.
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