Clearing jams
281 paper jam
Paper jam in door A
1
Open door A.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2
Determine where the jam is located, and then remove it:
a
If the paper is visible under the fuser, then firmly grasp it on each side and pull it out.
Note: Make sure all paper fragments are removed.
b
If the paper is not visible, then you will need to remove the fuser unit.
Warning—Potential Damage: Do not touch the center of the fuser unit. Doing so will damage the fuser.
1
Remove the thumbscrew from each side of the fuser unit by rotating them counterclockwise.
2
Lift the handles on each side of the fuser, and then pull to remove the fuser unit.
3
Firmly grasp the jammed paper on each side, and then gently pull it down and out.
Notes:
•
Make sure all paper fragments are removed.
•
If the paper is in the fuser, then lower the fuser nip release lever and switch it to envelope mode.
•
After removing the jammed paper, return the lever to the proper position.
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