Kodak RFS 3570 User Manual page 168

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Software
Trouble
Macintosh. Computer
crashes or you lose files
or folders from your
Macintosh computer hard
disk.
Macintosh. When using
Adobe Photoshop on the
Macintosh Computer, the
Acquire command on the
File menu is dimmed, or
if not dimmed the
Scanner choice does not
appear on the menu.
PC. The Scanner choice
does not appear on the
menu or list box of your
PC application as
expected.
©
C-2 Troubleshooting
Possible Cause(s)
You are using System 7.0
or System 7.0.1 and are
not using the System
Tuner version 1.1.1.
The KODAK Driver files
are not in the correct
location on your hard
disk.
The KODAK Driver files
are not installed, are
installed improperly,
have been deleted, or
have been corrupted.
G
Suggested Solution(s)
Put the System Tuner version 1.1.1
or higher in your System Folder, or
consider upgrading to System 7.1
or 7.5.
Follow the directions in "Installing
the KODAK Driver for Adobe
Photoshop Software" in Chapter 3
to ensure that the driver files are
properly installed on your hard
disk.
Install, or reinstall, the KODAK
Driver files on you PC as described
in Chapter 7.