C
H A P T E R
Secure Remote Access Screens
This chapter describes how to access and use the ZyXEL Device secure remote access screens
(also called the secure remote access portal or user portal).
25.1 Secure Remote Access Screens
Remote users use the secure remote access portal screens to access shared files, upload files,
or manage LAN computers.
25.1.1 System Requirements
The following lists the browser and computer system requirements for remote user access.
• Internet Explorer 5 (administrator login only), 6.0, or 7.0
• Netscape Navigator 7.2
• Mozilla 1.7.13,
• FireFox 1.5.0.9 or 2.0.
• Java Runtime Environment (JRE) 1.5.0 or later must be installed to access Desktop links.
It also must be enabled in your browser. Java does not need to be installed for accessing
other links like photos, videos, music and files.
• Web browser pop-up windows allowed. Web pop-up blocking is enabled by default in
Windows XP SP (Service Pack) 2.
• JavaScript allowed (these are usually enabled by default).
• Java permissions allowed (these are usually enabled by default).
25.2 Logging into the Secure Remote Access Screens
Accessing the secure remote access screens works in the same way as accessing the web
configurator screens except that you use a user account's user name and password (instead of
the administrator user name and password). If you are connecting through the Internet,
connect to the ZyXEL Device's WAN IP address or domain name (DDNS lets the ZyXEL
Device use a domain name even with a dynamic WAN IP address). The recommended screen
resolution is 1024 by 768 pixels.
25.2.1 Logging into the Secure Remote Access Screens Example
1 Open Internet Explorer (or another supported web browser).
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