IBM x3250 M2 Problem Determination And Service Manual page 210

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Types 4190, 4191 and 4194 server," on page 31 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
system event/error log message
A system NMI was detected.
Alert accepted by remote system x; type: y, ID:
z
Alert accepted from system x; type: y, sender's
ID: z
Alert ID x will be retried by sender; when
accepted by a remote system, it will have a
different ID.
Alert not accepted from system x; type: y,
sender's ID: z
Alert not accepted by remote system x; type: y,
ID: z
ASM reset -- reason unknown
ASM reset due to watchdog timeout
ASM reset due to x, instruction fault: y
ASM reset was caused by restoring default
values
ASM reset was initiated by the user
Configuration error recovery on the interconnect
network
CPU over temperature.
DASD controller removal
192
IBM System x3250 M2 Types 4190, 4191 and 4194: Problem Determination and Service Guide
Action
Make sure that the system software is operating correctly and does
not conflict with other software; the system software has created a
software NMI, or your pressing the NMI button has created a
service NMI.
Information only.
Information only.
Information only.
Information only.
Information only.
Information only.
Information only.
Information only.
Information only.
Information only.
Information only.
1. Make sure that the fans have good airflow and are not
obstructed.
2. (Trained service technician only) Reseat the microprocessor
heat-exchanger assembly.
1. Check the following cables for damage. Make sure that the
cables are not broken, crimped, or caught by any components.
v (Hot-swap models only) The cable from the SAS/SATA
controller to the hard disk drive backplane. If this cable is
damaged, replace the cable.
v (Simple-swap models only) The cables from the hard disk
drive back plate to the SATA connectors on the system
board. If either of these cables is damaged, replace the back
plate.
v The power cable or cables to the hard disk drive backplane
or back plate. If this cable is damaged, replace the power
supply.
2. Reseat the cables listed in step 1, restarting the server after
you have reseated all cables.