IBM x3250 M2 Problem Determination And Service Manual page 197

Table 10. DSA diagnostic messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 3, "Parts listing, Types 4190, 4191 and 4194 server," on page 31 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained
service technician.
Message
number Component
202-901-xxx Memory
202-902-xxx Memory
Test State
Memory Stress Test Failed
Memory Stress Test Failed
Description Action
Test failure.
1. Run the standard DSA memory
diagnostic to validate all memory.
2. Make sure that the DSA code is at the
latest level. For the latest level of DSA
code, go to http://www.ibm.com/support/
docview.wss?uid=psg1SERV-DSA.
3. Turn off the system and disconnect it
from power.
4. Reseat the DIMMs.
5. Reconnect the system to power and
turn on the system.
6. Run the test again.
7. Run the standard DSA memory
diagnostic to validate all memory.
8. If the problem remains, collect the data
from the DSA event log and send it to
IBM Service. For information about
contacting and sending data to IBM
Service, see http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
CALL.
General error:
1. Turn off and restart the system.
memory size is
2. Make sure that all memory is enabled
insufficient to run
by checking the Available System
the test.
Memory in the Resource Utilization
section of the DSA event log. If
necessary, enable all memory in the
Configuration/Setup Utility program
(press F1 at system startup).
3. Make sure that the DSA code is at the
latest level. For the latest level of DSA
code, go to http://www.ibm.com/support/
docview.wss?uid=psg1SERV-DSA.
4. Run the test again.
5. Turn off and restart the system if
necessary to recover from a hung state.
6. Run the standard DSA memory
diagnostic to validate all memory.
7. If the problem remains, collect the data
from the DSA event log and send it to
IBM Service. For information about
contacting and sending data to IBM
Service, see http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
CALL.
179
Chapter 5. Diagnostics