IBM x3250 M2 Problem Determination And Service Manual page 124

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Types 4190, 4191 and 4194 server," on page 31 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
188 Remote Supervisor Adapter II SlimLine
EEPROM CRC #2 bad
189 Three attempts were made to access the
server with an incorrect password.
289 A DIMM has been disabled by the system.
602 Invalid diskette boot record
1162 Serial port error
The I/O address of an added device
conflicts with the base addresses of the
serial port.
1600 The baseboard management controller
failed BIST (built-in self-test).
1601 The BMC is not responding.
Systems-management adapter
communication error.
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IBM System x3250 M2 Types 4190, 4191 and 4194: Problem Determination and Service Guide
Action
1. Restart the server.
2. Update the BMC firmware.
3. Update the Remote Supervisor Adapter II
SlimLine firmware.
4. Replace the Remote Supervisor Adapter II
SlimLine.
5. (Trained service technician only) Replace the
system board.
Restart the server and enter the administrator
password; then, run the Configuration/Setup Utility
program and change the power-on password.
1. Make sure that the DIMM is installed correctly
(see "Installing a memory module (DIMM)" on
page 65).
2. Reseat the DIMM.
3. Replace the DIMM.
1. Replace the diskette.
2. Reseat the diskette drive cables.
3. Replace the diskette drive.
1. Run the Configuration/Setup Utility program and
make sure that the serial port settings are correct.
2. Run the Configuration/Setup Utility program and
change the I/O address of the added device so
that it does not conflict with the serial port
address.
3. (Trained service technician only) Replace the
system board.
1. Restart the server.
2. (Trained service technician only) Replace the
system board.
1. Turn off the server and disconnect AC power from
the server; then, reconnect AC power.
2. Restart the server.
3. Make sure that the BMC heartbeat LED is
flashing.
4. Update the BMC firmware.
5. Update the BIOS code.
6. (Trained service technician only) Replace the
system board.