IBM x3250 M2 Problem Determination And Service Manual page 155

Table 10. DSA diagnostic messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 3, "Parts listing, Types 4190, 4191 and 4194 server," on page 31 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained
service technician.
Message
number Component
165-903-xxx Remote
Supervisor
Adapter
Test State
RSA Restart Test Failed
Description Action
Remote
1. Make sure that Linux is selected in
Supervisor
Advanced Setup –> RSA II Settings
Adapter restart
–> OS USB Selection in the
test failure with
Configuration/Setup Utility program
reason: the
(press F1 at system startup).
Remote
2. Make sure that the Remote Supervisor
Supervisor
Adapter II SlimLine firmware is at the
Adapter did not
latest level. The installed firmware level
restart.
is shown in the DSA event log in the
Firmware/VPD section for this
component. For the latest level of
firmware, go to http://www.ibm.com/
support/docview.wss?uid=psg1
MIGR-4JTS2T and select your system
to display a matrix of available
firmware.
3. Make sure that the DSA code is at the
latest level. For the latest level of DSA
code, go to http://www.ibm.com/support/
docview.wss?uid=psg1SERV-DSA.
4. Run the test again.
5. Turn off the system and disconnect it
from the power source.
6. Reseat the Remote Supervisor Adapter
II SlimLine.
7. Reconnect the system to the power
source and turn on the system.
8. Run the test again.
9. If the problem remains, collect the data
from the DSA event log and send it to
IBM Service. For information about
contacting and sending data to IBM
Service, see http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
CALL.
137
Chapter 5. Diagnostics