IBM x3250 M2 Problem Determination And Service Manual page 123

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Types 4190, 4191 and 4194 server," on page 31 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
164 Memory size has changed.
175 Service processor code on optional service
processor adapter damaged or not loaded.
Note: In this case, the service processor is
the optional Remote Supervisor Adapter II
SlimLine.
178 System VPD not available.
184 Power-on password damaged.
187 VPD serial number not set.
Action
1. Run the Configuration/Setup Utility program; then,
exit, saving the configuration settings.
2. Reseat the DIMMs.
1. Update the firmware on the optional Remote
Supervisor Adapter II SlimLine (see "Updating the
firmware" on page 13).
2. Replace the optional Remote Supervisor Adapter
II SlimLine.
1. Reseat the Remote Supervisor Adapter II
SlimLine.
2. Restart the server.
3. Update the Remote Supervisor Adapter II
SlimLine firmware.
4. Update the BIOS code.
5. Update the BMC firmware.
6. (Trained service technician only) Replace the
system board.
1. Restart the server and enter the administrator
password; then, run the Configuration/Setup
Utility program, select Load Default Settings,
and save the settings.
2. Reseat the battery.
3. Clear CMOS. See"System-board switches and
jumpers" on page 8 for information about how to
clear CMOS.
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. (Trained service technician only) System
board
1. Reseat the optional Remote Supervisor Adapter II
SlimLine.
2. (Trained service technician only) Replace the
system board.
105
Chapter 5. Diagnostics