Konica Minolta SRX-101A Service Manual page 93

SRX-101A CUSTOMER PRESENTATION GUIDE
15-12. Questions and Answers
q
Answer all questions from the customer with confidence.
w
If you cannot answer a certain question on the spot, make clear to the customer when you will
have an answer ready.
15-13. The Warranty
q
After installation and check have been completed, refer the customer to the clause in the
warranty that says," The SRX-101A has been handled over to you on this date,......, installed
and checked properly with all its components and parts in optimum working condition."
If for some reason the processor cannot be handed over to the customer under the above
£
stipulations, explain the details and relate when it will be ready to be handed over.
Make sure that the customer agrees to these conditions.
15-14. Conclusion
q
Urge the customer the read the Operation Manual over thoroughly before trying to operate the
SRX-101A.
Make sure that the customer knows where and whom to contact if there is something
£
unclear in the Operation Manual.
w
Make the customer feel confident about operating the processor easily and safe.
e
Thank the customer for taking the time to listen to your presentation.
SERVICE MANUAL
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