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15. SRX-101A Customer Presentation Guide
After the SRX-101A has been installed, explain the following points to the customer.
15-1. First, during your presentation check each of the points outlined in the following flow chart.
Self introduction
1 Introduce yourself.
d
2 Thank the customer for purchasing the SRX-101A and assure him/her that Konica
will do all that we can to be of service.
Features and Specifications of the SRX-101A
1 Make the customer fill confident about the decision in purchasing the processor.
d
2 Make your general explanation of the processor as brief and concise as possible.
Names and Function of the Main Unit's Components
1 Explain these points using the Operation Manual.
d
2 Point out each component when explaining it.
How to Mix the Processing Chemicals
1 Explain using the directions on the chemical packages.
d
2 Clearly explain all the precautions to be taken when mixing the solutions.
3 If the customer will be using a chemical mixer, explain how to operate it.
Operational Procedure
1 Explain these points using the Operation Manual.
d
2 Have the customer go through the operation process and make sure he or she
remembers all the steps to be taken.
How to Handle the Accessory Equipment
1 Explain these points using the Operation Manual.
d
Cleaning
1 Explain these points using the sections on cleaning in the Operation Manual.
d
2 Emphasize all the precautionary measures to be taken in the cleaning process.
Maintaining Optimum Room Conditions around the SRX-101A
1 Emphasize all the precautions to be taken in maintaining optimum operating
d
conditions both inside the darkroom and out.
SRX-101A CUSTOMER PRESENTATION GUIDE
SERVICE MANUAL
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