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The Backup / Restore Browser frame is shown in Table 17 on page 64. For a backup
or restore operation, specify the IP address, username, and password of a suitable
FTP server. The pathname to a specific directory on the server must also be
supplied. A backup causes the contents of the PC Card Flash Memory to be stored
on the FTP server as a "tar" file. A restore retrieves the tar file and replaces the
contents of the PC Card memory. Note that the card must be disabled from LD 32
before a backup or restore is carried out.
!
PC Card Flash Memory Backup and Restore
Warning
A restore can take a long time for large numbers of agents
with multiple skillset greetings per agent. A disk with
greater than 40MBs of greetings plus agent information
can take up to 2 hours to rebuild.
Restore in a Multi-card setup
In a Multi-card setup all cards contain all greetings and
agent information on their respective hard disks.
Therefore, in the event of a card or disk failure the
simplest way to restore a card is to re-install it in the
group. The server card will then update the card with the
latest greetings and agent database. This mechanism will
take a similar amount of time to that of a restore.
Should the server card go faulty it is recommended that a
client card be made the server rather than restoring the
server card. See "Changing a Client Card into a Server"
on page 52.
Agent Greeting Card
Page 65 of 84
Installation Guide
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