Figure 7: Tui Agent Menu - Nortel Agent Greeting NTVQ09BA Installation Manual

Nortel agent greeting ntvq09ba: installation guide
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Page 60 of 84
Using the Telephony User Interface
CASE 4
PREVIOUS
SKILLSET
CASE 1
RECORD Greeting
"Recording Complete"
NTPH13AA_Install

Figure 7: TUI Agent menu

play skillset title
OR "skillset number..."
"Press 2 to review your greeting"
"For next skillset, press 6"
"For previous skillset, press 4"
"For password change press 8"
"For time of day greeting, press 1"
CASE 1
P
TIME OF DAY
"Greeting Review Menu"
"To record a new greeting, press 1."
"To listen to your current greeting, press 2"
"To delete the current greeting press 76"
"To return to the previous menu, press #"
CASE 2
PLAYBACK Greeting
"Playback Complete"
3.02 September 2006
AGENT MENU
"Main Menu"
CASE 8
CASE 2
PPSWRD MENU
CASE 76
"Greeting Deleted"
CASE 2
NEXT
SKILLSET
CASE #
Back to Main Menu

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