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Page 36 of 84
Installing the Agent Greeting Card
Switch configuration for Agent Greeting ports
Enable Package #152 – For Agent Greeting to be configured, the Flexible Services
Port (FXSP) package, number 152, must be enabled.
Note: The Agent Greeting Ports appear to the Meridian switch as M2616 digital
sets and must be configured as such. These sets are grouped together using MADN,
and are further grouped together using the FXSP (Flexible Services Port) field as
described below.
The sequence of configuration is:
1
2
3
4
5
LD 11 – The Agent Greeting units 0 to 23 (on each card if in a Multi-Card
installation) are configured as Meridian Modular M2616 sets with configuration
shown in Table 6.
NTPH13AA_Install
Select MADNs for the TUI ports in the Agent Greeting configuration. A new
MADN number is required for each 30 ports, although it is probably easier to
assign a new MADN for each Agent Greeting card in a multicard group. All
unassigned DNs may be listed via LD 20, REQ PRT, TYPE LUDN.
Configure the Agent Greeting Ports as type M2616 in LD 11 as described
below.
Assign the MADN to the FXSDN group in LD 15.
Enable the Agent Greeting cards in LD 32.
Enable the Agent Greeting Class of Service on the Agent sets in LD 11 (for
digital sets).
Table 6: LD 11 Agent Greeting port configuration
Prompt
Response
REQ:
NEW CHG
TYPE:
2616
TN
l s c u
DES
d..d
CUST
0-99
...
3.02 September 2006
Description
Add or change.
Ports must be configured as M2616.
Terminal Number
Designator
Customer Number
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