Ricoh IM 550F Field Service Manual page 221

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2.Installation

Select "Application Settings".

Select "Settings" in "RemoteSupportService" and check "Service availability".

The application is enabled by default on machines produced from August 2018.

The setting is located in RemoteSupport Service. However, the name of the settings menu

is RemoteConnect Support settings,

You can find "RemoteConnectSupport" in the applications list, however, it does not have

any settings, be sure to open the settings of "RemoteSupportService".

Confirm if a connection can be established.

To confirm if RemoteConnect Support is working properly, open the application from the "Check

Status" menu or by pressing down on the status bar on the Smart Operation Panel for over five

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